Scout Store is an online shopping platform that caters to a diverse range of customers seeking quality products in the fashion and lifestyle categories. Operated under the domain shop.scouts.org.uk, the company offers a variety of items that appeal to both individuals and families looking for stylish and functional apparel and accessories.
The company's focus is on providing a seamless shopping experience, featuring user-friendly navigation and a selection of products designed to meet the needs of its clientele. With an emphasis on customer satisfaction, Scout Store aims to serve those interested in enhancing their wardrobe and lifestyle through accessible online shopping.
Scout Store receives overwhelmingly positive feedback, with many customers praising the fast delivery and high-quality products. Reviewers frequently highlight the ease of use of the website and the promptness of their orders, often noting that items arrive on time and meet their expectations.
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The personalized camp blanket and polo shirts are particularly appreciated for their quality and design. However, some customers express frustration with delivery issues, including parcels not being received or delays attributed to the courier service. Despite these occasional setbacks, the overall sentiment remains highly favorable, with many customers eager to return for future purchases. Overall, Scout Store is regarded as a fantastic company with excellent service and products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
60
100%
—
● Low
4.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 56 positive reviews
Delivery63%
35 mentions
Fast & efficient54%
30 mentions
Easy to use43%
24 mentions
Customer service21%
12 mentions
“But the delivery service was totally rubbish”
On “Delivery” · Aug 31, 2025
Top complaintsof 4 negative reviews
Delivery50%
2 mentions
“Almost £50 with delivery because id need a car to get there or a day trip on a bus when its rarely open, for a scouts...”
On “Delivery” · Aug 27, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Love the personalised camp blanket however have realised after wearing for the first time the positioning of the name means that if making into a poncho the is huge around the arms and short on body s... See more
The polo shirt I bought was great. Good quality and designs.
But the delivery service was totally rubbish. Couldn't find our house and delaying the order.
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Love the personalised camp blanket however have realised after wearing for the first time the positioning of the name means that if making into a poncho the is huge around the arms and short on body so completely covers your arms and top half of body and struggle to do anything whilst wearing
The polo shirt I bought was great. Good quality and designs.
But the delivery service was totally rubbish. Couldn't find our house and delaying the order.
Absolutely fantastic company, will be using them for all future printing needs. T-shirts are excellent quality and the help with finessing the design was much appreciated. Final product looks great!
Ordering etc the site etc no problems. DHL another
Ordering etc the site etc no problems.
Delivery DHL - was not at home
Mail received - not delivered - couldn't access property. Other deliverers - Evri/Post Office have no problems.
When I returned - another driver had dumped the package in plain sight / not a safe place/ either first couldn't be bothered or more likely delivery schedules so tight not allowing proper delivery/inspection of what is clearly a rural area delivery.
Excellent items, but maybe some feedback - the explorer belt “pack” is cheaper than the individual items to buy which is abnormal since it takes more time to make the pack than send the individual item. Maybe this could be reviewed so that the individual item total cost is equivalent? Otherwise excellent customer service and quick dispatch.
Scout Store is an online shopping platform that caters to a diverse range of customers seeking quality products in the fashion and lifestyle categories. Operated under the domain shop.scouts.org.uk, the company offers a variety of items that appeal to both individuals and families looking for stylish and functional apparel and accessories.
The company's focus is on providing a seamless shopping experience, featuring user-friendly navigation and a selection of products designed to meet the needs of its clientele. With an emphasis on customer satisfaction, Scout Store aims to serve those interested in enhancing their wardrobe and lifestyle through accessible online shopping.