Very cool product.
Very cool product. Fast delivery.
SH Salons is a leading provider of premium beauty equipment and retail products specifically designed for professionals in the salon and spa industry. Operating from a warehouse in Houston, TX, the company offers a diverse range of high-quality tools and supplies, including luxury head spa beds and professional salon furniture. SH Salons is dedicated to catering to the needs of beauty professionals, providing them with essential products that enhance their service offerings and improve customer experiences. With a focus on quality and customer support, SH Salons ensures that its clients have access to reliable products backed by U.S.-based support and maintenance services. The company also emphasizes competitive pricing and offers free shipping on retail product orders over $75, making it a practical choice for salon and spa owners seeking to elevate their business with trusted equipment and beauty essentials.
SH Salons generally receives positive feedback, with many customers praising the fast shipping and high-quality products. Reviewers frequently highlight their satisfaction with items like beds and nail polish, noting that they arrived quickly and met expectations.
However, there are significant complaints regarding incorrect shipments and product quality issues, such as receiving items in the wrong color or broken upon arrival. Some customers express frustration over poor customer service, citing unresponsive communication when trying to resolve these issues. Despite these concerns, the overall sentiment remains favorable, with a majority of consumers recommending the company for its excellent products and speedy delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 85 | 100% | -0.5 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 8 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 3.3 | 6 |
| Apr 25 | 5.0 | 6 |
| May 25 | — | 0 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.7 | 6 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | — | 0 |
| Oct 25 | 2.7 | 6 |
| Nov 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
“My bed is great and got here fast”
“Bed arrived the wrong color and requested an email back to address the wrong shipment and they just ignored me as oth...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty Services.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | −9% | 85 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 4.3 out of 5 (good) | 4.7 out of 5 (good) | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 4.9 out of 5 (good) | +1% | 381 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 145 |
Bottom line: SH Salons is #4 of 5 on overall rating in this group. On delivery, Beauty Works scores higher (5.0 vs 4.4).
85 reviews of SH Salons. Filter by what matters to you.
Over a year ago
Very cool product. Fast delivery.
Over a year ago
Great machine. Fast shipping.
Over a year ago
Very easy to order product. Excellent communication. Item arrived on time and in perfect condition.
Over a year ago
It is very loud. My nozzle sprays normal except a few shoot out sideways and gets my clients face wet. The instructions didn't tell you this but you need water in the basin for the halo to run. I am b... See more
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Very cool product. Fast delivery.
Great machine. Fast shipping.
Very easy to order product. Excellent communication. Item arrived on time and in perfect condition.
It is very loud. My nozzle sprays normal except a few shoot out sideways and gets my clients face wet. The instructions didn't tell you this but you need water in the basin for the halo to run. I am bummed I thought it would be such a great addition. I should have opted for the table plumbed one.
Fast shipping, high quality products, regular discounts. Highly recommend.
The unit is as described but I did have to make some modifications to my location: 1) you do need to establish a dedicated line to support the 25 amp requirements to operate this machine; and 2) the cord is extremely short so I had to rearrange my room so that the unit was close enough to the wall.
My bed is great and got here fast.
This is my second order from them, and I highly recommend! It ships super quick and I’ve had zero issues.
Excellent selection of products quick delivery
Fast shipping, excellent packaging, exactly as described
Very fast delivery. Product never opened.
Fast delivery, good product
Excellent customer service! Fast shipping, great shipping container!
Happy to receive nail polish I wanted. Price was good and shipping was relatively quick.
Purchased a head spa table. All questions were answered, was texted a YouTube video to watch for setting up the table and a phone number if I had any questions. The table arrived just exactly the amount of time they said. Very fast shipping! SH Salons is wonderful!!
I love your products especially the cutinol rebirth. I am just frustrated coz I received a hair serum that expires January 2025. I did purchase it late December. Why would you do that to your customer?
Customer service is out of this world.. they are honest great company to work with. I will come back Again to buy stuff from this company
Bed arrived the wrong color and requested an email back to address the wrong shipment and they just ignored me as other reviews have stated. Not much care into the company overall, as they don’t care about their high paying customers. Definitely will go through other companies next time!
Everything was perfect! I received the product in the expected time, excellent quality and good price!
I never received the brush
SH Salons is a leading provider of premium beauty equipment and retail products specifically designed for professionals in the salon and spa industry. Operating from a warehouse in Houston, TX, the company offers a diverse range of high-quality tools and supplies, including luxury head spa beds and professional salon furniture. SH Salons is dedicated to catering to the needs of beauty professionals, providing them with essential products that enhance their service offerings and improve customer experiences. With a focus on quality and customer support, SH Salons ensures that its clients have access to reliable products backed by U.S.-based support and maintenance services. The company also emphasizes competitive pricing and offers free shipping on retail product orders over $75, making it a practical choice for salon and spa owners seeking to elevate their business with trusted equipment and beauty essentials.
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