My products got here super quick and…
My products got here super quick and obviously love them! Thank you!
SH Salons is a leading provider of premium beauty equipment and retail products specifically designed for professionals in the salon and spa industry. Operating from a warehouse in Houston, TX, the company offers a diverse range of high-quality tools and supplies, including luxury head spa beds and professional salon furniture. SH Salons is dedicated to catering to the needs of beauty professionals, providing them with essential products that enhance their service offerings and improve customer experiences. With a focus on quality and customer support, SH Salons ensures that its clients have access to reliable products backed by U.S.-based support and maintenance services. The company also emphasizes competitive pricing and offers free shipping on retail product orders over $75, making it a practical choice for salon and spa owners seeking to elevate their business with trusted equipment and beauty essentials.
SH Salons generally receives positive feedback, with many customers praising the fast shipping and high-quality products. Reviewers frequently highlight their satisfaction with items like beds and nail polish, noting that they arrived quickly and met expectations.
However, there are significant complaints regarding incorrect shipments and product quality issues, such as receiving items in the wrong color or broken upon arrival. Some customers express frustration over poor customer service, citing unresponsive communication when trying to resolve these issues. Despite these concerns, the overall sentiment remains favorable, with a majority of consumers recommending the company for its excellent products and speedy delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 85 | 100% | -0.5 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 8 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 3.3 | 6 |
| Apr 25 | 5.0 | 6 |
| May 25 | — | 0 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.7 | 6 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | — | 0 |
| Oct 25 | 2.7 | 6 |
| Nov 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
“My bed is great and got here fast”
“Bed arrived the wrong color and requested an email back to address the wrong shipment and they just ignored me as oth...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty Services.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | −9% | 85 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 4.3 out of 5 (good) | 4.7 out of 5 (good) | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 4.9 out of 5 (good) | +1% | 381 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 145 |
Bottom line: SH Salons is #4 of 5 on overall rating in this group. On delivery, Beauty Works scores higher (5.0 vs 4.4).
85 reviews of SH Salons. Filter by what matters to you.
My products got here super quick and obviously love them! Thank you!
I got exactly what I expected and the products came quickly.
Ordered product online. Delivery very timely. Well packaged. Much appreciated!
You never have the large shampoo and conditioner I use. I spend more money buying the small one
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She did a great job helping me with my order
Awesome knowledge and total competence combined with a genuine desire to be helpful.
Fast shipping and excellent product.
They make great for fast and grades products
SH Salons stocks a hard to find product. I can’t find it in my area. Ordering was easy and the products arrived quickly and were packaged well.
Easy transaction and had what I was looking for~
They happened to have my favorite mousse in stock when most other sites were out. Good price. They shipped it promptly. I am a satisfied customer.
I recently had my first appointment at SH Salon with Nichole V. She was awesome! She listened (something I struggled with at a previous salon) and gave me the cut and color I wanted! She also recommended some products. I got a great deal on them through the SH website and picked them up this week. The staff at the Westpark location were very friendly and helpful. So glad to have found this salon!
Perfect 🥰 I love it
Order came right on time. Thanks!
The order hasn't been delivered
Peaceful clean environment. Technician is knowledgeable, friendly, & professional. I couldn’t have been happier. I’m
Although I couldn't remember exactly the site I saw on Instagram, when I searched for the brush to the best I could recall, although you were not the advertisement I had seen before it was the item. The package shipped and arrived in a timely manner. I look forward to gifting it at Christmas to my 4yo neice, who loves Wonder Woman!
Received my order very quickly and it was packaged so nicely!! Will definitely be ordering from you again in the future!!
SH Salons is a leading provider of premium beauty equipment and retail products specifically designed for professionals in the salon and spa industry. Operating from a warehouse in Houston, TX, the company offers a diverse range of high-quality tools and supplies, including luxury head spa beds and professional salon furniture. SH Salons is dedicated to catering to the needs of beauty professionals, providing them with essential products that enhance their service offerings and improve customer experiences. With a focus on quality and customer support, SH Salons ensures that its clients have access to reliable products backed by U.S.-based support and maintenance services. The company also emphasizes competitive pricing and offers free shipping on retail product orders over $75, making it a practical choice for salon and spa owners seeking to elevate their business with trusted equipment and beauty essentials.
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