Sicily by Car is a vehicle transportation company specializing in car rental services across Sicily, Italy. The company offers a diverse range of vehicles to meet the needs of tourists and locals alike, providing options for various budgets and preferences. Customers can conveniently book their desired vehicles through the company’s website, www.sicilybycar.it, ensuring a seamless rental experience. Targeting travelers exploring the beautiful landscapes of Sicily, Sicily by Car aims to facilitate easy mobility for individuals, families, and groups. The company is committed to providing reliable transportation solutions, enabling customers to discover Sicily’s attractions at their own pace. With a focus on customer satisfaction, Sicily by Car strives to deliver a straightforward and user-friendly car rental process.
Sicily by Car receives predominantly positive feedback, with many customers praising the cleanliness and quality of the vehicles, as well as the efficiency of the check-in and check-out processes. Reviewers frequently highlight the friendly and professional staff, noting quick service and helpfulness during their rentals.
However, some customers express frustration regarding the requirement for a credit card for deposits, which led to complications for those with debit cards. Additionally, there are complaints about unexpected fees, such as charges for tire damage that were not clearly communicated upfront. Despite these issues, the overall sentiment remains favorable, with many recommending the service for its reliability and good vehicle condition. Overall, Sicily by Car is viewed positively by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.5 | 242 |
| Jul 25 | 4.4 | 758 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Almost new car”
“We burst a tyre on the motorway due to”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,000 |
Bottom line: Sicily by Car is #2 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.6).
500 reviews of Sicily by Car. Filter by what matters to you.
Over a year ago
Le véhicule était propre j'ai eu le choix du modèle et il est très facile de faire le check in et check out . Ne faite pas comme moi réserver directement avec sicilybycar ! J'avais réserver avec une... See more
Over a year ago
Pas de surprise, prise en charge rapide. Véhicule qui fonctionne
Over a year ago
Short waiting time, kind employees and the car was clean
Quick answers to the questions people ask most.
Yes, Sicily by Car is a legitimate company with numerous verified customer reviews and an overall high rating. Many customers have praised the clean vehicles, friendly service, and efficient check-in and check-out processes.
No, Sicily by Car is not a scam. Customer feedback indicates that while there are occasional complaints, the majority of reviews are positive, highlighting reliable service and good vehicle conditions.
Sicily by Car offers vehicle rental services, including a variety of car models suitable for different needs. Customers have reported quick service and the availability of clean, well-maintained vehicles.
Sicily by Car primarily accepts credit cards for rentals. Some customers have noted issues when using debit cards, which may incur additional fees at pick-up.
You can contact Sicily by Car's customer support through their website or at the rental locations. Many reviews mention friendly and helpful staff ready to assist with inquiries.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Esperienza disastrosa. Non c’è stato verso di ritirare la macchina, già pagata, perché non avevamo carta di credito, ma 5 dico ben 5 carte di debito per il deposito cauzionale. Ci siamo offerti di pagare in contanti, con bb istantaneo, di sottoscrivere un’assicurazione a pagamento, come fanno le altre compagnie di noleggio, ma nulla da fare. Tra l’altro ci è stato reso impossibile il ritiro dell’auto il giorno dopo, dopo aver contattato la banca per attivare una carta di credito mai usata che avevamo (era domenica), perché avevamo il pacchetto easy-jet volo con noleggio: dovevamo ritirare la macchina subito o l’avrebbero data ad altri. Pessima compagnia e pessimo servizio nella mia esperienza personale. Mai più….
Le véhicule était propre j'ai eu le choix du modèle et il est très facile de faire le check in et check out . Ne faite pas comme moi réserver directement avec sicilybycar ! J'avais réserver avec une autre plate-forme Web mais ils ne disent pas la vérité sur les modèles et volumes. Merci à l'équipe de l'aéroport de Naples.
Pas de surprise, prise en charge rapide. Véhicule qui fonctionne
Short waiting time, kind employees and the car was clean
Von der Ausgabe bis zur Rückgabe des Mietwagens hat alles perfekt funktioniert. Das Personal freundlich und hilfsbereit.
Almost new car. Quick service when collected and friendly and professional service from Vincenzo @ Naples AirPort when we retourned the car.
Very good car, very good oprational services! Great experience! Thank you!
Check in e check out veloci e personale gentile. Ho prenotato una Panda e mi è stata consegnata un'auto più grande allo stesso prezzo. Un upgrade gratuito, ma ho dovuto pagare di più il garage. Auto nuova e nessun inconveniente. Avevo già affittato auto con loro e continuerò a farlo.
Returned the car to Pisa airport at 7.50 am nothing open leave car in bay as directed no one checked car but me. Nothing wrong with car but dusty. Funny old world now charging an extortionate amount for dust . Their photos don’t prove anything . Please AVOID THIS FIRM .
Gentilezza.
Tutto perfetto, consigliato.
Everything good!
We burst a tyre on the motorway due to.some tying line that fell off a truck. When we looked for the spare tyre there was none. I had NO idea that was a possibility. In my 35 years of driving I have always understood a spare tyre was a necessary item. Biggest mistake was to call the roadside help given . The short ( we were in a city) tow by breakdown track was charged to us by the company at €600. The flat fee given by SBC is €340 + taxes in Slovenia for any tow and they wrongly said we were towed 150km instead of the fee. The money was unexpectedly taken from credit card over 2 months after car was returned. The Slovenia tow company had told us their charge for the short tow was €120 so a lot of profit for SBC. That's on top of the €250 charge for new tyre we paid for.
I rented a car from Milan airport. The delivery procedure was quick and good. The Egyptian employee was polite and good. Then I handed over the car at Rome airport. The receipt procedure was smooth and good. I only wish. Providing the tenant with the location of the delivery location. Due to the lack of clarity and the multiple parking roles, I hope this will be taken into account in the future. Thank you. I will try again.
Overall good experience. We paid in advance and had to pay an extra €30 per day when we arrived because we had a debit card and not a credit card, this wasn’t mentioned anywhere when booking. Other than that everything was good.
Checkin rapido, chiaro e semplice. Ho apprezzato non aver ricevuto troppe pressioni per l'acquisto di servizi accessori o upgrade. Checkout altrettanto rapido ed efficiente, con controllo sereno e "onesto" di eventuali danni, come dovrebbe essere, ma come purtroppo non sempre accade con altre compagnie.
Abwicklung verlief sehr gut und unkompliziert. Freundliche Mitarbeiter. Das Fahrzeug war in einem TOP-Zustand, fast neu. Werde nächstes Mal hier wieder ein Auto mieten.
semplicità di ritiro e consegna delle auto. buona qualità delle auto
Everything worked very well:) The pick up went smooth, and the delivery went smooth. So all in all everyting worked very well :)
Sicily by Car is a vehicle transportation company specializing in car rental services across Sicily, Italy. The company offers a diverse range of vehicles to meet the needs of tourists and locals alike, providing options for various budgets and preferences. Customers can conveniently book their desired vehicles through the company’s website, www.sicilybycar.it, ensuring a seamless rental experience. Targeting travelers exploring the beautiful landscapes of Sicily, Sicily by Car aims to facilitate easy mobility for individuals, families, and groups. The company is committed to providing reliable transportation solutions, enabling customers to discover Sicily’s attractions at their own pace. With a focus on customer satisfaction, Sicily by Car strives to deliver a straightforward and user-friendly car rental process.
This profile hasn't been claimed by the business owner.
