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Sinsay is an online clothing store that operates within the shopping and fashion sector. The company offers a diverse range of apparel, including women's, men's, and children's clothing, as well as accessories and footwear. Sinsay focuses on providing fashionable and affordable options to consumers who seek contemporary styles without overspending. Targeting a broad demographic, Sinsay caters to individuals who are looking for trendy outfits for various occasions, from casual wear to more formal attire. The user-friendly website, sinsay.com, allows customers to browse and shop conveniently, making it a popular choice for those seeking to enhance their wardrobes with the latest fashion trends. Through its commitment to providing a wide selection of clothing and accessories, Sinsay aims to meet the evolving needs of fashion-conscious shoppers.
Sinsay receives a largely positive reception from consumers, with many praising the fast shipping and excellent product quality at low prices. Reviewers frequently highlight the convenience of online ordering and the ability to return items in-store without hassle.
The variety of products available is also a common point of appreciation, with customers noting the affordability and good quality of items. However, some complaints arise regarding customer service, particularly about delays in order processing and insufficient staff at physical locations, which can lead to longer wait times. Despite these issues, the overall sentiment remains favorable, with many customers recommending Sinsay for its value and product selection.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.0 | 48 |
| Jul 25 | 4.3 | 52 |
| Aug 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Absolutely horrible and useless experience with their customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | −20% | 100 |
Bottom line: Sinsay is #3 of 5 on overall rating in this group. On website & app, Avenue 85 scores higher (5.0 vs 3.2).
160 reviews of Sinsay. Filter by what matters to you.
maja rozsądne ceny i duży asortyment
Ci sono tanti oggetti carini autunnali, ho acquistato diversi oggetti per la casa ed il pacco è arrivato nei tempi giusti. L'unica pecca è che i corrieri non prestano molta attenzione per cui un oggetto di ceramica mi è arrivato rotto...consiglierei un migliore imballaggio con il classico rotolo di plastica a bolle e scrivere nella scatola " Fragile" in modo tale che i corrieri possano prestare maggiore attenzione
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Zawsze super obsługa 😊
Podoba mi się, że ceny są przystępne dla klientów. Jakość towarów również jest dobra. Różnorodność asortymentu przyciąga, bo można kupić coś do ubrania jak i dla domu. Jedną rzecz bym poprawiła a mianowicie możliwość wystawiania opinii za zakupy z poziomu aplikacji ( tego brakuje), trzeba się logować na pocztę !
Jestem zadowolona, ale jedną gwiazdkę odejmuje za to że jednego produktu nie mogłam zwrócić w sklepie stacjonarnym, ponieważ była pomyłka w metce w stosunku do etykiety. Jak pokazałam sprzedawcy że to wasz błąd to w ogóle mi tej rzeczy nie przyjęła i powiedziała że mam składać reklamacje i czekać czy w ogóle mi ją uznają. Tłumaczyła się że to są dwie oddzielne firmy i ona będzie miała manko na sklepie. Nijak nie dało się ją przekonać, że przecież to ja otrzymałam źle zametkowany towar.
Fajnie, że jest zwrot, jest dość wygodny, szkoda, że nie jest darmowy. Ciuchy kiedyś były lepiej fotografowane, a teraz zdążą się, że coś się różni od tego co widzimy na zdjęciu. Jednak jest wiele porządnych rzeczy w fajnej cenie, duży wybór i jest to bardzo przyjemny fajny sklepik.
Sinsay jak zawsze ma bardzo duży wybór przeróżnych rzeczy od ciuchy po wystrój wnętrz . Na stronie internetowej znajdzie się bardzo dużo przeróżnych rzeczy , szkoda że w moim mieście nie ma tylu rzeczy stacjonarnie co internetowo. Ale zakupy zawsze miło wspominam . Miła obsługa , a jak czegoś nie znajdę na salonie to zawsze można zamówić przy kasie z darmową dostawą do domu lub po prostu samemu zamówić 🙂
Sinsay is an online clothing store that operates within the shopping and fashion sector. The company offers a diverse range of apparel, including women's, men's, and children's clothing, as well as accessories and footwear. Sinsay focuses on providing fashionable and affordable options to consumers who seek contemporary styles without overspending. Targeting a broad demographic, Sinsay caters to individuals who are looking for trendy outfits for various occasions, from casual wear to more formal attire. The user-friendly website, sinsay.com, allows customers to browse and shop conveniently, making it a popular choice for those seeking to enhance their wardrobes with the latest fashion trends. Through its commitment to providing a wide selection of clothing and accessories, Sinsay aims to meet the evolving needs of fashion-conscious shoppers.
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