Skytech Gaming is a company specializing in the design and production of high-performance prebuilt gaming PCs and custom desktop PCs. With a focus on gaming, streaming, and content creation, the company offers a range of products tailored to meet the needs of gamers and tech enthusiasts. Customers can choose from a selection of prebuilt systems or utilize the custom PC builder feature to create a personalized configuration that suits their specific requirements.
The company's offerings include a variety of gaming PCs suited for different budgets, as well as accessories and support services. Skytech Gaming aims to empower its users by providing reliable and advanced technology solutions that enhance the gaming experience. The target market includes both casual gamers and professional players seeking high-quality systems capable of delivering optimal performance in demanding gaming environments.
Skytech Gaming has a positive customer experience.
Skytech Gaming receives a mix of praise and criticism from its customers. Many reviewers commend the company for its great customer service and the quality of their computers, noting that the ordering process is easy and delivery can be surprisingly quick.
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Positive experiences highlight the pride Skytech takes in their builds, with some users reporting no issues after months of use. However, significant complaints arise regarding product reliability and order fulfillment. Several customers express frustration over long wait times for delivery, with some PCs arriving defective or failing shortly after purchase. Issues with hardware quality, such as freezing and malfunctioning components, are also common. Overall, while many customers appreciate the service and product quality, the negative experiences regarding reliability and delays cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
125
100%
-0.3
● Low
3.8 / 5 overall
=
125 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.7▼ 0.3
12-month avg
3.8
All-time
3.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
4.0
56
Jun 25
4.0
37
Jul 25
3.5
24
Aug 25
2.5
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 125 most recent reviews.
Top praiseof 85 positive reviews
Easy to use32%
27 mentions
Customer service28%
24 mentions
Fast & efficient27%
23 mentions
Delivery27%
23 mentions
“No complaints at all”
On “Easy to use” · Aug 29, 2025
Top complaintsof 32 negative reviews
Customer service41%
13 mentions
Shipping25%
8 mentions
Charges13%
4 mentions
Returns9%
3 mentions
“I don’t usually write reviews, but I feel like I have to warn others about my experience”
On “Customer service” · Aug 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
The computer is great. But it took 2 days and multiple logins to complete the order. My credit card company had to valid the purchase and required me to resubmit. but your system didn't let me use the same credit card a second time.
I just bought this device and so far I am enjoying the experience, however, I needed help with something in the process and their customer service was unreachable. During business hours I waited hours for a live rep on the phone and even longer for someone ion chat. Good luck getting someone to support your $2k purchase
Having to fight to spend 2 grand is insane. an hour long process of dragging my hands over molten glass just because I want to give the place money and get a PC.
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Super nice customer support but.... I have gotten 2 bad gpus', one that was doa, the other had vram issues. Very long wait times while emailing back and forth, sent an email yesterday, thought I might get an email back today, but I don't think so anymore. It has now been OVER a month since I bought the original computer, and still haven't gotten a working GPU. This last GPU I sent back with vram issues, the warehouse said it was fine on arrival, but I know it's anything but ok.
Haven't received the PC yet but there has been no communcation regarding the shipping and time table of the PC. It's been a week with no communication.
1. Bought a system from them; within 2 weeks the ethernet adapter stopped working. Went to retailer (Best Buy) who examined it and diagnosed a corrupted motherboard. Exchanged for new one.
2. New one arrives... (a) Keyboard doesn't work and needs to be replaced. (b) One of the three front-facing fans stops working within 1-2 days. Currently at retailer and awaiting fix/report.
Buyer beware.
Skytech Gaming is a company specializing in the design and production of high-performance prebuilt gaming PCs and custom desktop PCs. With a focus on gaming, streaming, and content creation, the company offers a range of products tailored to meet the needs of gamers and tech enthusiasts. Customers can choose from a selection of prebuilt systems or utilize the custom PC builder feature to create a personalized configuration that suits their specific requirements.
The company's offerings include a variety of gaming PCs suited for different budgets, as well as accessories and support services. Skytech Gaming aims to empower its users by providing reliable and advanced technology solutions that enhance the gaming experience. The target market includes both casual gamers and professional players seeking high-quality systems capable of delivering optimal performance in demanding gaming environments.