Skytech Gaming is a company specializing in the design and production of high-performance prebuilt gaming PCs and custom desktop PCs. With a focus on gaming, streaming, and content creation, the company offers a range of products tailored to meet the needs of gamers and tech enthusiasts. Customers can choose from a selection of prebuilt systems or utilize the custom PC builder feature to create a personalized configuration that suits their specific requirements.
The company's offerings include a variety of gaming PCs suited for different budgets, as well as accessories and support services. Skytech Gaming aims to empower its users by providing reliable and advanced technology solutions that enhance the gaming experience. The target market includes both casual gamers and professional players seeking high-quality systems capable of delivering optimal performance in demanding gaming environments.
Skytech Gaming has a positive customer experience.
Skytech Gaming receives a mix of praise and criticism from its customers. Many reviewers commend the company for its great customer service and the quality of their computers, noting that the ordering process is easy and delivery can be surprisingly quick.
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Positive experiences highlight the pride Skytech takes in their builds, with some users reporting no issues after months of use. However, significant complaints arise regarding product reliability and order fulfillment. Several customers express frustration over long wait times for delivery, with some PCs arriving defective or failing shortly after purchase. Issues with hardware quality, such as freezing and malfunctioning components, are also common. Overall, while many customers appreciate the service and product quality, the negative experiences regarding reliability and delays cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
125
100%
-0.3
● Low
3.8 / 5 overall
=
125 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.7▼ 0.3
12-month avg
3.8
All-time
3.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
4.0
56
Jun 25
4.0
37
Jul 25
3.5
24
Aug 25
2.5
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 125 most recent reviews.
Top praiseof 85 positive reviews
Easy to use32%
27 mentions
Customer service28%
24 mentions
Fast & efficient27%
23 mentions
Delivery27%
23 mentions
“No complaints at all”
On “Easy to use” · Aug 29, 2025
Top complaintsof 32 negative reviews
Customer service41%
13 mentions
Shipping25%
8 mentions
Charges13%
4 mentions
Returns9%
3 mentions
“I don’t usually write reviews, but I feel like I have to warn others about my experience”
On “Customer service” · Aug 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
It has been a wonderful experience with my new PC! The process to purchase the PC and finance it was a piece of cake. The PC has been running smoothly for all my games and it has been a breeze to use. I did not like how much software came loaded onto the PC and it took a bit to remove all of it.
I am been wanting to buy a new desktop, researching cpu’s and graphic cards, and decided upon the Ryzen 9 9950X3D and NVIDIA RTX 5080 16GB as a combination that I wanted. I searched Google and found on Walmart a computer with the specs that met my needs.
On the Walmart site, it said the computer was sold by Skytech gaming and I hit the link. On the Skytech website, it listed the same computer with the same specs for $200 less than Walmart. I bought the computer on the Skytech gaming website.
I bought the computer, May 24 and waited. Then on May 29, they wrote:
We wanted to reach out to you to let you know that we are still working on your order. We apologize for the delay and are working to complete your order as soon as possible.
Unfortunately, due to the uncertainty created by the tariffs, our vendors are undergoing supply chain issues. This causes delays with the components that may be needed to complete your order.
On June 1, they sent an email saying:
A reminder to review skytechgaming.com
Thanks again for choosing skytechgaming.com.
We would like to remind you that writing a review of your experience will help us improve our customer satisfaction.
All reviews (whether good, bad, or otherwise) will be posted on Trustpilot.com to help other people make more informed decisions.
Thanks for your time,
skytechgaming.com
Please note: You will not receive further reminders in regards to this buying experience.
So, I am writing this review. Waiting for email telling me that they have shipped the computer and here is the tracking number. But I have not received such email.
They finally shipped my new computers taking two weeks for a pre-built.
The wait was worth it. Everything packed nicely. And all the parts in the computer were as described on the website. And the computer is running well.
I had to take most of my time setting up the computer and removing most of the Microsoft Windows features that I would never use.
Skytech Gaming could improve on the comunication to the buyer on the time necessary for them to get the computer ready for shipping.
I am pleased with the computer that I received.
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I had a slight problem with the ordering process but the customer service team was really great and efficiently helped me solve everything. I recieved the Omega 2, and packaging was on point. Everything is checked and certified before they send it. The pc has been running great, very fast, runs games seamlessly. Thanks. Skytech!
It was great, customer service was fast and fantastic. Only issue was the website itself was buggy. One day when I went to check my order it wasn’t there but it was still in their system so I still got it in the end just had to contact them.
Skytech Gaming is a company specializing in the design and production of high-performance prebuilt gaming PCs and custom desktop PCs. With a focus on gaming, streaming, and content creation, the company offers a range of products tailored to meet the needs of gamers and tech enthusiasts. Customers can choose from a selection of prebuilt systems or utilize the custom PC builder feature to create a personalized configuration that suits their specific requirements.
The company's offerings include a variety of gaming PCs suited for different budgets, as well as accessories and support services. Skytech Gaming aims to empower its users by providing reliable and advanced technology solutions that enhance the gaming experience. The target market includes both casual gamers and professional players seeking high-quality systems capable of delivering optimal performance in demanding gaming environments.