DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY, IT IS A SCAM AND THESE ARE ALL FAKE REVIEWS

Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
DO NOT USE THIS COMPANY, IT IS A SCAM AND THESE ARE ALL FAKE REVIEWS
Unfortunately there has been fraudulent activity in connection with this SKYWINGS travel agent. Fraud by deception in taken our funds. Our credit Card company confirms Skywings as the merchant having received payment. Skywings confirm they have received payment however they say the funds were used to book flight tickets fraudulently for other unknowns. Despite Skywings having our money and knowingly have not provided us with a service, I.e. fight booking references, tickets or accommodation, they have still refused a refund and to our knowledge have not confirmed that they will and have put a stop to the travel of the illegal fraudulent activity they have booked for and with someone else on my credit card. Skywings confirm a fraudulent booking has been made with my card and refuse to stop the people of that booking from travelling and notify appropriate authorities, and they ignore my communication. Please draw your own inference on connectivity and be guided accordingly!
Found the flights via search engine, was contacted by agent after I abandoned checkout when no baggage was available. He offered me the baggage at an extra cost and I asked if this was the upgraded seat, i was told my ticket would be fully refundable and changeable. I paid and booked the flights, then went direct to Iberia and could have got the it cheaper, he had not taken the upgraded option as I had asked, then I asked to get a refund and was told the flights are not refundable at all. I asked them to confirm my baggage on the last leg of my flight and they still haven't got back to me with the passwords needed to access the 3rd party website to check this. A complete con agency, really regretting my decision and expect many of these reviews are written by the staff judging by the poor spelling and grammar which I didn't realise at first glance. I would not recommend this agency. Wishing I had just booked directly like I normally do.
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Terrible service. Booked a flight, as soon a is saw an error I called up and explained this was a total accident soon after I booked it. No help at all, they didn't even address the issue, wanted me to pay more than the tickets itself cost with no budge for it being an accident. I've seen other reviews where SKYWINGS have helped them with an error with no fee, so I guess it's a lottery on who you get to speak to. Incredibly bad customer service, I will never be using this travel agent again. Be warned.
You asked for another review, here it is! Call you to run the price up AFTER you've paid. Asked me for a review then commented to call my comments baseless, and now wont return my calls to explain which part was baseless. I saved the chat transcripts from conversations that show these aren't baseless, but it appears they only want to cover their tracks and accuse their customers of lying. Dont use!
When I booked the flight, 20 minutes later a call asking me by name wanted me to pay £500 for us to seat together. I said no and paid the airline only £97. to all seat together. On the way home we wanted to move our flights back a week, the airline quoted us £90. but said we needed to change the flight though the booking agent. so we contacted skywings, they wanted £500 then dropped it to £400. stay away this is a con travel agents, I would say half the reviews are fake or even more. you have been warned, it may look cheaper but they will find ways to make up the money.
There service are too uncomfortable and unacceptable I am really disappointed and upset about there service almost two weeks they didn’t give me my refund. I had a refund request last 28th of January cause airline cancelled my flight but I didn’t receive my refund yet
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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