Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
Over a year ago
@KEVIN HART : Your customer service was outstanding & I was very impressed with your professionalism." Thank you for your assistance.
Over a year ago
Excellent service given by Mr Kevin Hart. He was polite, empathetic. Really helped me find the cheapest tickets
Over a year ago
Haris is very knowledgeable and responds promptly to queries which makes the booking process very smooth. Very satisfied about the value for money. Highly recommend Haris and skywings.
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I recently booked my ticket Delhi to Heathrow!! I really got a great deal. The agent communicated politely and I appreciate his patience through out my booking. I would definitely recommend Skywings Travel and service by Kevin Hart. Thank you !!
@KEVIN HART : Your customer service was outstanding & I was very impressed with your professionalism." Thank you for your assistance.
Excellent service given by Mr Kevin Hart. He was polite, empathetic. Really helped me find the cheapest tickets
Haris is very knowledgeable and responds promptly to queries which makes the booking process very smooth. Very satisfied about the value for money. Highly recommend Haris and skywings.
Thank you Kevin Hart for the best price. I really appreciate your support !! Thank you once again.
Great Job Kevin Hart
Service levels very high. Had an issue with the booking and they contacted me almost immediately to help with it. Robert was great, sorted out the booking. Would definitely consider again.
Strange experience. Had my booking confirmed online but when it came to payment the page wouldn’t load. Phoned up and was told the price was no longer valid and I was quoted more. After a bit of arguing I got the original price. After the initial nonsense Robert was very helpful.
I’ve use Skywings a few times their are very efficient Well recommended company I called the company to chase up my e-ticket and skylar was happy to help and resolved my issue quickly excellent service
Kathy Wilson went out of her way to help me with my booking, especially when prices keep changing online. It gets a bit confusing. Kathy talked me through a number of options for my booking and looked into every detail I asked her about. I’ve used Sky wings twice now and I’m very happy with the service both times
Patrick was very helpful and sufficient in answering all my questions and advising where necessary on what was best for my elderly parents. He was polite and responded quickly.
Hi sky wings harish anna u done the great job for my friend …book the ticket get the e-visa ..also travel all the way to pathiramulla visa office helped to get one more year visa for my friend…he didn’t expect any money or nothing but me & him are good friends..but he done the great job for my friend this is unreal in the busy world …good luck harish I will introduce more people for future bookings ..thanks again 🙏🏽👏
Patrick was very helpful. I had a quote online from them and i manage to get some discount with extra leg room seats! Would highley recommend
I was exceptionally pleased with the professionalism and care, Haris took while helping me book my tickets. He has also helped me get an exceptional price for my holiday and explained everything to me precisely and patiently. Thank you Haris
I recently had the pleasure of booking a flight through Skywings, and I want to commend Kathy Wilson for her exceptional service. From start to finish, Kathy was courteous, professional, and incredibly thoughtful. She went above and beyond—not only handling the ticketing process smoothly, but also following up with a few kind calls to ensure everything was in order and that I was satisfied with the arrangements. I’d highly recommend Kathy and Skywings to anyone seeking reliable and personable travel assistance.
Skylar was magnificent, he lead the the line really well and keep me informed all the way. Showed patience despite my many question related to issues with the booking not appearing on the Qatar Airways 'Manage my Booking' site and fixed accordingly. Highly recommend
Agent Harris navigated to get best fare towards my whole journey planner, then i matched the price but honestly i paid lesser than online brokers. we are in happy holiday by skywings travels in UK
Really appreciate the help given to me by Kathy , She took her time going over everything with me .
I have just booked 2 business class tickets with SkyWings. I carried out this booking over the phone with the help of Ali, who was extremely helpful throughout the process and explained everything in detail. The cost of the booking was very competitive and all done online in a secure manner.
I have just made a booking to Mumbai and Goa for a holiday. This was an excellent experience and a very professional and clear engagement with Skylar, the travel agent. The booking was confirmed promptly with all associated confirmation/tickets. I would not hesitate using this company again based on this experience.
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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