Awful company constantHarassment
Average wine, don't want anymore, but getting constantly harassed with text messages I can't block. There must be a law against this.

SlimLine Wine is a company dedicated to producing a range of sugar-free, lower-calorie wines and beers, appealing primarily to health-conscious consumers. Their product lineup includes white, red, rosé, and sparkling wines, all crafted to contain zero sugar, zero carbohydrates, and 80% fewer sulphites compared to traditional wines. Registered with the Vegan Society, SlimLine Wine emphasizes its commitment to quality and taste without compromising health standards. The company targets individuals following specific dietary lifestyles, such as keto, as well as those seeking to reduce their sugar intake while still enjoying alcoholic beverages. SlimLine Wine also offers a sugar-free beer option, crafted to deliver flavor without the addition of sugar or carbs. With a focus on both flavor and health, SlimLine Wine aims to provide satisfying alcoholic options for consumers who prioritize wellness in their drinking choices.
SlimLine Wine garners a largely positive reputation among consumers, with many praising the exceptional quality and taste of their wines, particularly noting the deliciousness of their low-calorie options. Reviewers frequently highlight the speedy delivery and excellent customer service, with comments about prompt responses to queries and efficient order handling.
However, some customers express dissatisfaction regarding issues with their orders, indicating that there can be occasional problems that need addressing. Despite these concerns, the majority of feedback emphasizes the enjoyable experience of ordering from SlimLine Wine, with many stating they would reorder due to the great taste and health-conscious offerings. Overall, SlimLine Wine is well-regarded for its product quality and service, making it a favorable choice for wine enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 55 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 25 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 55 most recent reviews.
“Always quick delivery”
“Absolutely shocking customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 4.1 out of 5 (good) | — | 55 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: SlimLine Wine is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.9).
55 reviews of SlimLine Wine. Filter by what matters to you.
Average wine, don't want anymore, but getting constantly harassed with text messages I can't block. There must be a law against this.
I was a bit concerned having read these reviews after placing an order, but nothing to have worried about. Got confirmation email after order, but no delivery date specified so emailed customer service to ask for despatch date. Prompt response from Katey confirming order had already been despatched (next day, 24 hour tracked). Goods arrived. Red wine was great. Better than expected for such a low cal zero carb wine. Going to try sparkling next. Very good overall
My wife had one order. Wine OK but didn’t feel we wanted another order. Since then I have been receiving unwanted texts from them. The frustrating thing they don't provide an unsubscribe facility. I’m playing the GDPR card and going to sue them due to their unacceptable practices.
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I made one order - the wine wasn't brilliant, although, to be fair it was fat free. However, I have been receiving unwanted texts from them ever since I made the order. That's the height of rudeness to me. Bombarding my email is bad enough, marketing on my texts is unacceptable. Furthermore they don't provide an unsubscribe facility on the text.
Very seedy business at best. We ordered wine from them ONCE two years ago, as we were doing keto and wanted a low carb alternative. Honestly, it was so bad we'd rather go without alcohol than drink this. Them began the nightmare of their aggressive unsolicited marketing tactics. They send unsolicited SMS from various dubious platforms where there is no number to block, already unsubscribed once from their mailing list a while back, only to be added back some time later without my consent. After them sending me unsolicited texts I can't unsubscribe from on 26/10, 10/11, 2x on 25/11 and 26/11 (today), I'm really fed up. Avoid at all cost!!!!
Placed my second order on the 8th June and expected delivery within 3 days, however 8 days passed and had still not heard from the company. I chased 8 days later to be informed that the bottles were broken in transit (2 boxes of 6 so I’d suggest it unlikely that both boxes contents broke) - they didn’t bother informing me by the way and I had to chase. They then said that the Prosecco was “out of stock” and they would refund and then send the 6 bottles of Rose (I declined this option) - let’s see if I get the refund as it appears others have struggled from what I have read. You cannot speak to their customer service as it goes direct to voicemail. This is the second time I’ve been let down by Slimwine and thought I would give them another chance (never again). Review on the wine - the Red is truly horrendous 2.1 on Vivino says it all White - was just drinkable Rose - wouldn’t know as have not received Prosecco - my wife liked it due to the fact of zero calories and said she could sacrifice a half decent taste in order to save on Sugar intake Summary - great concept, however poor execution in both quality and service
Lovely product however the company and its practices leave a Very bad taste. The “head honcho” Paul is reactionary, poorly educated and new money. His dealings with the shares and the debacle they caused themselves with nefarious claims was nothing short of fraudulent. Frankly avoid it and drink oyster bay.
Lovely wine but waited so long to drink it! Ordered 6 bottles of the sparkling rose on the 1st April. Delivery is supposed to be 2-3 working days. After just over 2 weeks I contacted them to say it hadn't arrived, to be told it was damaged in transit and a replacement order would be sent out that day. Another week goes by and still nothing so I contact them again to be told the same thing and that my order would be dispatched that day and that I would receive a refund for my inconvenience. My order did eventually arrive a couple of days later, but refund is yet to materialise. I won't hold my breath. Such a shame as the wine is lovely and if it wasn't for the hassle I'd gladly order it again. When you order such things for special occasions and it does not turn up in time it's very disappointing indeed.
The sparling wine is lovely, however the website is poor, delivery so so slow, the customer care is pretty poor, and their response to any kind of criticism seems to be defensive and lacking in any kind of apology. Such a shame really as I would always usually prefer to shop with independent businesses but I'll just be ordering via amazon or tesco from now on. Dealing with SLM Wines directly is painful.
glorious and guilt free, i am thrilled and am off to buy a crate of the range, THANK YOU SLIM WINE
The sparkling white wine is entirely acceptable and widely available in Tesco stores. The white wine is just about drinkable but I won’t buy it again. The red is simply awful - only fit to use for cooking.
Ordered 6 bottles of rose and very quick delivery. Obviously not sweet as its sugar free but quite palatable. Was pleasantly surprised by it so ordered 12 with a nice discount code. Definitely recommend for a no guilt 12% wine. Will buy white and red as well for gifts for diabetics and slimmers.
I purchased the sparkling rose a couple of years ago. Aside from the corks being virtually impossible to remove, the product itself was quite nice. However, the company is beyond untrustworthy. They originally sent SMS marketing with no way to unsubscribe. I emailed them, they removed my number. Then less than a year later, they re-added my mobile number to their mailing list without my consent. I unsubscribed, they continued to message me. One of their main members of staff completely ignored my email, so I had to contact them again. I received written confirmation from them that they would delete my details and close my account, but they lied and have not done this. I have now logged a complaint with the ICO for their mishandling of my data. If you have a look on their website, you'll find that the link to their Privacy Policy is non-existent and you'll have to guess the URL. Their actual Privacy Policy is lacking, and entire paragraphs are missing. There is no information on how they use your data, who they share it with, what procedures are in place etc.
SlimLine Wine is a company dedicated to producing a range of sugar-free, lower-calorie wines and beers, appealing primarily to health-conscious consumers. Their product lineup includes white, red, rosé, and sparkling wines, all crafted to contain zero sugar, zero carbohydrates, and 80% fewer sulphites compared to traditional wines. Registered with the Vegan Society, SlimLine Wine emphasizes its commitment to quality and taste without compromising health standards. The company targets individuals following specific dietary lifestyles, such as keto, as well as those seeking to reduce their sugar intake while still enjoying alcoholic beverages. SlimLine Wine also offers a sugar-free beer option, crafted to deliver flavor without the addition of sugar or carbs. With a focus on both flavor and health, SlimLine Wine aims to provide satisfying alcoholic options for consumers who prioritize wellness in their drinking choices.
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