SmartIT has been an incredible partner…
SmartIT has been an incredible partner - timely, responsive, and knowledgeable. Highly suggest working with these pros!
smartIT is a provider of IT support and cybersecurity services catering to businesses, nonprofits, and educational institutions across New York City, New Jersey, Long Island, and Westchester. The company specializes in addressing a wide range of technology challenges, including slow WiFi, email access issues, and server failures. With both onsite and remote support options, smartIT ensures that organizations can maintain connectivity and productivity while safeguarding their digital assets. The company's offerings include partnerships with leading providers in IT, WiFi and networking, video conferencing, cloud services, mobile device management, and internet of things (IoT) solutions. smartIT focuses on delivering responsive support and integrated cybersecurity measures, helping clients navigate the complexities of modern technology while protecting them from evolving cyber threats.
Consumers consistently praise smartIT for their outstanding service and efficiency. Reviewers highlight the team's professionalism and quick resolution of technical issues, such as eliminating wireless connection troubles and setting up workstations.
Many appreciate the friendly and approachable staff, noting that they make the experience enjoyable and stress-free. The flexibility offered during internships and the tailored services provided to meet individual needs are also frequently mentioned as significant positives. Customers commend the affordable pricing and the speed of service, making the entire process seamless. Overall, smartIT is highly recommended for anyone seeking reliable IT and infosec services, reflecting a strong sentiment of satisfaction among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 30 | 100% | ● High |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 5.0 | 1 |
| Oct 25 | — | 0 |
| Nov 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 30 most recent reviews.
“They scheduled a free hour of zoom walking through my problems and fixed some, but not all of them”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 30 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: smartIT - IT & Infosec Services is #1 of 5 on overall rating in this group.
30 reviews of smartIT - IT & Infosec Services. Filter by what matters to you.
SmartIT has been an incredible partner - timely, responsive, and knowledgeable. Highly suggest working with these pros!
smartIT played a crucial role in our employee onboarding experience. They were always quick to respond and quick to provide resolution. Everyone at smartIT works kindly, efficiently and expertly to ensure they resolve your issue(s). I would be thrilled to work with smartIT again and cannot recommend them enough!
I love SmartIT! they recently assisted me with my work from home set up. prior to their services I was struggling. Now I am able to work from home with ease. I recommend this company to my friends and co-workers. Thank you so much SmartIT
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Awesome service, cheap and affordable pricing.They made everything the entire process fast and east. I ended up getting the best computer that works for me.
Smart IT volunteered to speak with intro to networking students at Western Tech school of technology and environmental science. Jonathan, Marjorie and Ido motivated my students more than ever when they made real world connections to the instruction they are receiving in class. I, along with my students are extremely grateful, not only for the presentation that they gave, but the to the commitment they have made to education Through continuing to volunteer their time. look forward to working with them again in the future.
My experience was great because of the patience and time they took with me and educating me on things about the computer that i never knew so hats off to Mr Jonathan and i will choose him anytime.
During my tenure as a hardware specialist at Smart IT, I've had the privilege of immersing myself in a dynamic and impactful role. As a key player in the team, I've been responsible for diagnosing and rectifying hardware-related issues, ensuring the seamless operation of critical systems. My time at Smart IT has been transformative. I've had the opportunity to work on cutting-edge projects, collaborating with skilled professionals from various disciplines. From optimizing hardware configurations to swiftly addressing technical glitches, I've gained invaluable experience that has honed my problem-solving abilities and technical proficiency. I would wholeheartedly recommend Smart IT as a workplace for aspiring hardware specialists. The supportive atmosphere, challenging projects, and opportunities for professional development create an environment that fosters both personal and career advancement. My time here has been instrumental in shaping my skills and outlook, and I am confident it can do the same for others looking to excel in the field.
Being an intern for this company was a great experience. They were very patient and flexible with my scheduling and took into great consideration that it was my first internship and went above and beyond to address my needs and educate me on many different topics. The information I learned here I continue to use through my daily life and it made an impact on me being able to also educate others. I would definitely recommend anyone to intern with this amazing company as you will learn many different and important skills.
Great service! I would recommend SmartIT to anyone who needs help.
smartIT was a great partner for our IT solutions. Very easy process from beginning to end. From initial call to scope out the problem, to setting up a time to solve the issue in person, and then a close-out call to finalize any remaining outstanding issues. Great communication, and easy to work with. Would recommend their product and services to any businesses looking for IT solutions.
smartIT is a provider of IT support and cybersecurity services catering to businesses, nonprofits, and educational institutions across New York City, New Jersey, Long Island, and Westchester. The company specializes in addressing a wide range of technology challenges, including slow WiFi, email access issues, and server failures. With both onsite and remote support options, smartIT ensures that organizations can maintain connectivity and productivity while safeguarding their digital assets. The company's offerings include partnerships with leading providers in IT, WiFi and networking, video conferencing, cloud services, mobile device management, and internet of things (IoT) solutions. smartIT focuses on delivering responsive support and integrated cybersecurity measures, helping clients navigate the complexities of modern technology while protecting them from evolving cyber threats.
This profile hasn't been claimed by the business owner.