Spangsberg Chokolade is a Danish confectionery company specializing in a diverse range of chocolate products, including flødeboller, chocolate bars, and seasonal items for holidays such as Christmas and Easter. The company is committed to innovation, continuously developing new flavors and experiences that appeal to chocolate enthusiasts and dessert lovers. Their offerings include both traditional favorites and unique creations designed to entice the palate.
The target market for Spangsberg Chokolade encompasses a wide array of customers seeking quality confectionery items, from casual consumers to those looking for special seasonal treats. The company also operates factory sales, where customers can purchase products directly, including second-choice items and exclusive deals. With a focus on taste and variety, Spangsberg Chokolade aims to provide delightful chocolate experiences that cater to different preferences and occasions.
Spangsbergchokolade has a poor customer experience.
Spangsbergchokolade receives overwhelmingly negative feedback from consumers, with a significant majority rating it poorly. Many reviewers express dissatisfaction with the quality of the products, particularly the flødeboller, which are often described as stale, overly sweet, or lacking flavor.
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Complaints about the use of palm oil and additives in their chocolates further exacerbate concerns about product quality. Additionally, customers report experiencing poor service, with instances of unhelpful staff and unresolved complaints. While a few positive comments highlight the quality of specific products like the deboller, they are far outnumbered by the critical reviews. Overall, the sentiment surrounding Spangsbergchokolade is predominantly negative, reflecting widespread disappointment among consumers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.7
248
100%
-0.7
● Low
1.7 / 5 overall
=
248 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0▼ 0.7
12-month avg
1.4
All-time
1.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
2
Sep 24
1.5
2
Oct 24
1.0
4
Nov 24
1.8
5
Dec 24
1.4
9
Jan 25
2.0
1
Feb 25
1.0
1
Mar 25
1.7
7
Apr 25
1.0
3
May 25
1.0
1
Jun 25
1.0
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 248 most recent reviews.
Top praiseof 33 positive reviews
Customer service15%
5 mentions
“Vild med jeres flødeboller”
On “Customer service” · Apr 1, 2022
Top complaintsof 207 negative reviews
Customer service2%
4 mentions
Fake1%
2 mentions
“Jeg købte en æske blandet chokolade hos en "pop op" afdeling i Randers”
On “Customer service” · Jun 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Endnu en gang en meget god oplevelse i en Spangsberg butik
På vej nordpå var jeg i Spangsbergs butikken i Skive. Jeg må sige, at det var en meget god oplevelse. Jeg købte marmelade og lidt chokolade og konstaterede ( jeg tjekkede datoen på flere varer) at varerne i butikken er meget pæne og friske..Betjeningen var helt i top.😊
Elsker spangsbergsflødeboller, synes dog at de alm. og kokos smager alt for kedeligt, altså ligesom billige flødeboller. Andre med forskellige smagsvarianter er 100 gange bedre.
Synes også at fabriksudsalgspriser er for høj, 2 pakker for 50 kr. Dette er er tilbud jeg også kan finde i en supermarked.
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Spangsberg Chokolade is a Danish confectionery company specializing in a diverse range of chocolate products, including flødeboller, chocolate bars, and seasonal items for holidays such as Christmas and Easter. The company is committed to innovation, continuously developing new flavors and experiences that appeal to chocolate enthusiasts and dessert lovers. Their offerings include both traditional favorites and unique creations designed to entice the palate.
The target market for Spangsberg Chokolade encompasses a wide array of customers seeking quality confectionery items, from casual consumers to those looking for special seasonal treats. The company also operates factory sales, where customers can purchase products directly, including second-choice items and exclusive deals. With a focus on taste and variety, Spangsberg Chokolade aims to provide delightful chocolate experiences that cater to different preferences and occasions.