Question 1

What services does Spot & Tango provide?

Accepted Answer

Spot & Tango is a premium pet food company that creates fresh, customized dog food meals delivered directly to your home. They offer personalized meal plans based on your dog's specific needs, age, weight, and dietary requirements.

Question 2

How does the meal customization process work?

Accepted Answer

You complete a detailed profile about your dog including breed, age, weight, activity level, and any dietary restrictions. Based on this information, Spot & Tango's veterinary nutritionists create a personalized meal plan with the right portions and recipes for your pet.

Question 3

How often are meals delivered?

Accepted Answer

Deliveries are scheduled based on your dog's meal plan and consumption needs, typically every 2-4 weeks. You can adjust delivery frequency through your account settings or by contacting customer service.

Question 4

What are your customer service hours?

Accepted Answer

Customer service is available Monday through Friday from 9 AM to 6 PM EST. You can reach them via email, phone, or through the live chat feature on their website.

Question 5

Can I pause or cancel my subscription?

Accepted Answer

Yes, you can pause or cancel your subscription at any time through your online account or by contacting customer service. There are no cancellation fees or long-term commitments required.

Question 6

What is your return and refund policy?

Accepted Answer

Spot & Tango offers a satisfaction guarantee on their products. If you're not satisfied with your order, you can contact customer service for a refund or replacement within a reasonable timeframe.

Question 7

How should I store the dog food once it arrives?

Accepted Answer

The fresh meals should be stored in your refrigerator and used within 4-5 days of opening. Unopened packages can be stored in the refrigerator for up to 2 weeks or frozen for longer storage.

Question 8

Do you accommodate dogs with special dietary needs or allergies?

Accepted Answer

Yes, Spot & Tango can accommodate many dietary restrictions and allergies. During the profile setup, you can specify any food sensitivities, and they will customize recipes accordingly.

Question 9

What payment methods do you accept?

Accepted Answer

Spot & Tango accepts major credit cards including Visa, Mastercard, American Express, and Discover. Payments are processed automatically with each scheduled delivery.

Question 10

How can I contact customer support?

Accepted Answer

You can reach customer support by calling their toll-free number, sending an email through their website contact form, or using the live chat feature. All contact information is available on their website's support page.

Company	Overall	Legit	Trend	Reviews
SpotandtangoThis company	—	67 out of 100	—	0
Internet Reptile	4.3 out of 5 (good)	100 out of 100	+2%	458
horze.pl	3.9 out of 5 (good)	100 out of 100	—	100
zooplus.pt	3.5 out of 5 (good)	100 out of 100	−28%	100
zooplus.no	4.0 out of 5 (good)	100 out of 100	−23%	100

Spotandtango reviews & trust report

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How it compares

Reviews

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Good but not great

Mixed experience

Decent but room for improvement

Spotandtango FAQ

What services does Spot & Tango provide?

How does the meal customization process work?

How often are meals delivered?

What are your customer service hours?

Can I pause or cancel my subscription?

What is your return and refund policy?

How should I store the dog food once it arrives?

Do you accommodate dogs with special dietary needs or allergies?

Alternatives to Spotandtango

Internet Reptile

horze.pl

zooplus.pt

zooplus.no

Lyka Pet Food

Pets at Home

The CrowdTrust Experience⭐

What payment methods do you accept?

How can I contact customer support?

About Spotandtango

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