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Strike receives a mixed response from users, with a notable divide in experiences. On the positive side, some customers appreciate the app's simplicity and effectiveness for purchasing bitcoin, highlighting it as a great tool for small transactions.
However, a significant number of reviewers express frustration over account issues, including unilateral account closures and difficulties in retrieving funds. Many describe their experiences as disappointing, citing slow customer support and a lack of responsiveness when problems arise. Complaints about verification processes and unexpected fees further contribute to the negative sentiment. While a few users find the service reasonable, the overwhelming number of critical reviews raises concerns about the platform's reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 60 | 100% | -1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.8 | 5 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 1.0 | 1 |
| May 25 | 4.0 | 31 |
| Jun 25 | 1.6 | 7 |
| Jul 25 | 1.7 | 6 |
| Aug 25 | 3.0 | 2 |
| Sep 25 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Couldn't be more simple to use”
“My account was unilaterally shut off ("for my safety" according to them)”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cryptocurrency.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.8 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | 4.2 out of 5 (good) | — | 60 |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | — | — | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Strike is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 2.9).
60 reviews of Strike. Filter by what matters to you.
I had a great experience with " 𝙡𝙚 𝙭𝙚𝙢 𝙘𝙤 𝙪𝙥" . The process was smooth, they helped me recouped £83000 without any problems
My account was unilaterally shut off ("for my safety" according to them). They would not return my funds and my recent deposit of 3000$ for 60 days. Asking for all kind of ridiculous process to get my money back like letters from my bank etc. Do not ever do business with this company!!!
My dealing with this company have been disappointing, as payout consistency is lacking. This stands in sharp contrast to BULLSTASH, which i was introduced to by my mother. Their service are efficient, transparent, and come with guaranteed returns.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 55% are 1–2★.
Worst possible crypto exchange. Never do anything with them. live support replies once in 1 business day... No other way to contact them. Probably scam with legit look.
Everyone I am a loyal client of Strike. Please be careful using this company. I think everyone should be warned. They do not support their clients. Their 800 number goes to a recording. No one answers their phone. And when I ask questions on their own email thread about my account. They do not address them. And when money is transferred they hold it up for days claiming security. And asking questions that have nothing to do with me or the transfer. And I have been a loyal customer for two years. I have never had this problem doing business with a regular legacy bank. Consider doing business with Swan or River.
I provided a valid drivers license-id for verification but it got denied and I was asked to provide another identification method. I didn't have anything else to identify myself with, my passport is not valid at the moment so I wrote to customer service and they responded that I am denied to create an account with strike. I then asked if it would be possible to create an account in the future when I have a valid passport again but no, you only get one chance. They need to work on their evaluation process and customer service because it's not fair when I didn't do anything wrong and provided a valid drivers license from the beginning.
I have been using strike for a while and had made a number of small transactions. Then I had decided to ‘go big’ and sent £11,000 over to my account and it was not received. My bank had stated the transaction had completed and Strike have done nothing. I have chased and chased for the funds but I’ve had radio silence. Do not under any circumstances go to this company.
I bough bitcoin worth $500, and wanted to sendout to my personal bitcoin wallet, it then asked me to scan my address, I went back to copy my address, and they said my account is locked out for no reason, I try to reach out to their support team and to no vail. Im not letting this slide, as long as I have proof from my bank and screenshot of purchase, if I should take this to court, I would, because this unimaginable.
Hey! I need help, my wife STRIKE account just got closed, we deposited $500 few days ago. Can you fix it please?
Grateful for 𝐤𝐞𝐠𝐢𝐞𝐱.𝐨𝐫𝐠' service! Smooth refund process, no delays, and the support team was helpful from start to finish. Truly a professional and customer-friendly platform.
My account was struck negative with a $600 charge after I made a deposit of $1800. They reversed the $600 charge to my bank and then added a negative and restriction to my strike profile. As a result they won’t allow me to withdraw my remaining $1200 in Bitcoin
These people are scammers and very good at it. Do not touch them.
Promoted as "we lend to anyone who has BTC" but in reality "give us all your personal details or we won't lend to you". Poor form.
Total scam. They locked my account after I made a profit and demanded I use a sketchy third-party with a 10% fee. Now my funds are gone. Mentor Hill and Emily are behind it. I have moved to FifthHeaven. You always stay in control of your money, just how it should be.
Strike wanted me to liquidate £2500.00. Which i did. They send me a guarantee letter that it follows. Funds will be safe and fully secured and return FCA and FSCS services. Now they want another £5000.00 to A M L. Which I don't have to proceed. I won't get my £2500.00 back and they want me to put in more. Just a scam with a threat of consequences.
I deposited 24990 euros and chose to convert automatically my EURO to Bitcoin . they allow me to deposit the EURO . after the funds came to strike they asked questions and including if you going to transfer to other wallets of yours and i said yes and they blocked and freezed my bitcion now since 17th of May . as the price of bitcion was 106423 and today price is 111235 USD . they holding my profits and my funds and it has been 5 days i have no reply from them .
I paid the fee that I was required to pay. It has now 10 hrs. And nothing back from them except, we are reviewing. I'm not pleased with this service and it is a joke. Every hour after the 18 hrs. I will put down another bad review. They say and it is true. Time = money. And I've lost alot because of their incompetence to get it done.
CrowdTrust is an online review platform designed to facilitate consumer feedback and enhance transparency in business practices. The company enables users to share their experiences with various products and services, allowing potential customers to make informed decisions based on authentic reviews. By providing a space for honest feedback, CrowdTrust aims to empower consumers while helping businesses understand customer sentiment. The primary customers of CrowdTrust include individual consumers seeking reliable insights before making purchases, as well as businesses looking to build trust and improve their online reputation through genuine customer engagement. The platform serves a diverse range of industries, catering to companies of all sizes that recognize the importance of customer feedback in today’s competitive market. Through its user-friendly interface, CrowdTrust fosters an environment where both consumers and businesses can connect, ensuring a more trustworthy online shopping experience.
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