Stay clear
Lovely service

Studio Clothing is a Danish retail company specializing in women's plus-size fashion. The company offers a diverse range of clothing options, including blouses, t-shirts, trousers, and jackets, all designed to cater to the needs of plus-size women seeking stylish and comfortable apparel. Studio Clothing aims to provide quality garments that empower women to express their individuality through fashion. Targeting women who appreciate contemporary styles, Studio Clothing emphasizes new ideas, colors, and designs in its collections. Customers can explore various options that suit different occasions, from casual wear to more formal attire. With a focus on inclusivity, the company strives to create a welcoming shopping experience for all sizes, ensuring that every woman can find something that fits her personal style. For more information, visit their website at studio-clothing.dk.
STUDIO CLOTHING receives a mix of feedback, with a significant majority of reviews reflecting dissatisfaction. While some customers appreciate the friendly customer service and express delight with their first orders, many others report severe issues with order fulfillment and product quality.
Common complaints include delayed deliveries, incorrect items being sent, and difficulties in obtaining refunds, with several reviewers labeling the company as untrustworthy. The quality of the clothing is frequently criticized as cheap and inconsistent, with reports of items shrinking after washing. Additionally, the company's customer service is often described as unhelpful, leaving consumers frustrated. Overall, the sentiment leans heavily negative, with many advising potential customers to avoid the brand.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 33 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 33 most recent reviews.
“The dress is lovely and was received in 2 days with communication all the way re delivery”
“In few words: dress is ok but a bit misleading from the picture; poor customer service; poor update; poor packaging;...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.6 out of 5 (poor) | 1.9 out of 5 (poor) | — | 33 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: STUDIO CLOTHING is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.6).
33 reviews of STUDIO CLOTHING. Filter by what matters to you.
they used My Hermes for delivery. Hermes claimed delivery and left in safe place. Picture of confirmation of safe place was not my shed and too small to be my parcel plus I was home all day.when I eventually got through to customer service they said the would claim non delivery from Hermes and it would take 30 days !!! hank heavens I can afford to buy other xmas gifts. beware if you cant as Hermes is full of similar disgusted and let down customers !!!
Customer service is in Philippines and a nightmare for them to understand me. She had NO idea what I was asking for and could not understand me at all..... I still didn't get my answer to an over payment !!!.... I want to speak to someone who can understand me....just left frustrated and worried about the finances they have took from me....never ordering from them again.
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This company is a joke. I am still waiting for a refund and when i ring to ask where my refund is they say i will have to claim it back. Wait 7 days for a claim form 7DAYS whats happened to next day delivery after all i waited 21 days to paid 4.99 postage and they cant even send me a form on NDD. Better still email it to me quickest and cheapest way to do it for a big company like this. I will never ordercanythingvagain from this company EVER. 30 ODD DAYS iv waited for my refund and now they say 7 days to get the letter and 14 days for refund REALLY
Wish I could give no stars. Made a mistake on an order rang to amend it half an hour after, was told I couldn't so have been trying to cancel it for the last five days. Keep being told I can't and will have to wait for it to despatch and deliver then I can send it back. Will be cancelling my account straight after absolutely terrible Customer Service non existent. Stay clear.
I can't believe reading all the poor 1 star reviews and I'm sorry to hear you are getting this poor feedback. I also work for a mail order company in customer service and I personally rate Studio first class I've been shopping with studio over 20yrs and if ever I have an issue I get in touch straight away without slating them on here first Companies do make mistakes and sometimes rely on customers feedback to help maintain and improve their service My personal experience is exceptionally high Once again thanks Studio I love your company and would recommend you
They’ve been e mailing me for a year wanting my custom, when I ask for a catalogue, I get an e mail saying I don’t meet the criteria! Without even an application. I then phoned to see why and had the most unhelpful conversation with a robotic call centre in Philippines who frankly couldn’t enlighten me, help me, empathise, explain why or do anything. Worse than useless. My valuable custom will go elsewhere, very happily.
HI here we go again none deliverer of goods to channel island customer but is quick to charge it to my account and charge me the most highest price for the poorest delivery service in Britain and your joke of a customer service was so poor all she could say was sorry like a two year old child i got so fed up of listening to her I ask to be put on to complaints service when I got to him he was no better in fact worst refused to listen and he could not care if we had it or not it is 2019 and your services are getting worst by the min when it comes to your off shore customers you could not careless you give your UK customers royal carpet treatment and us in the channel islands are treat like dirt off are shoe i want a full refund on the failed delivery service i never got my goods on time and the service was not on time as well thanks
FIrst time I have used them, quality of clothes very poor and not clear instructions on how to return items. Called customer services who then said I would need to pay for the postage to return the goods. After complaining was advised they would send someone out to collect for free and just leave it outside the house were driver could collect as I will be at work. There is no safe place to leave it. Then I said the service was poor and could U make a complaint, only then was advised I would need to take it to a shop and they will email me a returns label and allow this to be done for free! Beware as photos do not match up with the quality of their products!! No clear instructions on the paperwork that comes with the clothes re returns policy and website not clear too.
Poor service...ordered items for Xmas....still waiting! Would never use again...extremely disappointed..
I cannot praise Studio enough. They always go the extra mile to make you happy. Their prices are worth shouting about too. Well done a very satisfied customer..
Min ordre blev annulleret to dage efter jeg havde bestilt - varen var ikke på lager (på trods af at den fremgik som på lager). Sidste gang bestilte jeg to varer, og den ene var ikke på lager. En uge efter bestillingen sendte jeg en mail til Studio, da jeg intet havde hørt. 11 dage efter bestillingen var afgivet fik jeg langt om længe svar - den ene var var udsolgt, den anden var netop afsendt. At ordren først bliver ekspederet efter 11 dage er ikke i orden og der bør nok sættes lidt fokus på at få opdateret lagerstatus i webshoppen... I øvrigt fine varer og mange gode tilbud!
Studio Clothing is a Danish retail company specializing in women's plus-size fashion. The company offers a diverse range of clothing options, including blouses, t-shirts, trousers, and jackets, all designed to cater to the needs of plus-size women seeking stylish and comfortable apparel. Studio Clothing aims to provide quality garments that empower women to express their individuality through fashion. Targeting women who appreciate contemporary styles, Studio Clothing emphasizes new ideas, colors, and designs in its collections. Customers can explore various options that suit different occasions, from casual wear to more formal attire. With a focus on inclusivity, the company strives to create a welcoming shopping experience for all sizes, ensuring that every woman can find something that fits her personal style. For more information, visit their website at studio-clothing.dk.
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