Tabac Online is an e-commerce platform specializing in the sale of cigarettes and tobacco products. The company offers a wide range of brands, including popular choices such as Winston, Camel, and Davidoff, allowing customers to purchase cigarettes conveniently online at competitive prices. The website, tabac-online.eu, features a user-friendly interface where consumers can browse various products, place orders, and manage their shopping cart. Targeting adult smokers seeking affordable options, Tabac Online provides an accessible way to buy tobacco products without the need to visit physical stores. The platform emphasizes customer convenience, offering secure payment options and detailed product information to enhance the shopping experience. By focusing on online sales, Tabac Online aims to cater to the needs of consumers looking for a reliable source for their tobacco products.
Tabac Online receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the site for its reliability, noting that they have received their orders within 8 to 13 days and appreciate the responsive customer service.
Some long-term customers express satisfaction, stating they have never encountered issues over several years of ordering. However, a substantial number of complaints highlight serious concerns about delivery failures, with multiple reports of orders never arriving and accusations of the site being a scam. Customers express frustration over unresponsive support and lost shipments, particularly with orders stuck at customs. While some find the service commendable, the prevalence of negative experiences cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 22 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“site sérieux bonne communication livraison entre 10 et 13 jours je recommande”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.0 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | — | 22 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +2% | 397 |
Bottom line: Tabac Online is #2 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 3.3).
22 reviews of Tabac Online. Filter by what matters to you.
Cela fait 1 ans que je commande 1 fois par mois je n’ai jamais eu de soucis . Il réponde en 24h au mail . Oui la livraison est longue mais cela est bien précisé. J’avoue qu’il y a un soucie depuis la crise mais j’attends encore puisqu’il m’ont répondu « beaucoup de retard »
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 45% are 1–2★.
Tabac Online is an e-commerce platform specializing in the sale of cigarettes and tobacco products. The company offers a wide range of brands, including popular choices such as Winston, Camel, and Davidoff, allowing customers to purchase cigarettes conveniently online at competitive prices. The website, tabac-online.eu, features a user-friendly interface where consumers can browse various products, place orders, and manage their shopping cart. Targeting adult smokers seeking affordable options, Tabac Online provides an accessible way to buy tobacco products without the need to visit physical stores. The platform emphasizes customer convenience, offering secure payment options and detailed product information to enhance the shopping experience. By focusing on online sales, Tabac Online aims to cater to the needs of consumers looking for a reliable source for their tobacco products.
This profile hasn't been claimed by the business owner.
