Name: Target Customer Reviews
Creator: CrowdTrust

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Why sources differ: CrowdTrust rates this company 4.0, Trustpilot 1.6. Trustpilot carries the most weight (96% of the score).

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.6	25	96%

1.7 / 5 overall

26 reviews across 2 scored sources

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Dec 2025.

Last 3 months: 1.7
12-month avg: 1.7
All-time: 1.7
Category avg: 3.6

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Delivery	Trend	Reviews
TargetThis company	1.7 out of 5 (poor)	100 out of 100	2.0 out of 5 (poor)	1.9 out of 5 (poor)	1.0 out of 5 (poor)	—	26
Etsy	1.3 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.3 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	2.5 out of 5 (poor)	1.7 out of 5 (poor)	1.3 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	4.7 out of 5 (good)	4.9 out of 5 (good)	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	2.2 out of 5 (poor)	2.7 out of 5 (poor)	2.7 out of 5 (poor)	+12%	368

Bottom line: Target is #4 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 1.0).

Target FAQ

Quick answers to the questions people ask most.

What are Target's store hours?

Most Target stores are open Monday through Sunday from 8:00 AM to 10:00 PM, though hours may vary by location. Some stores may have extended hours during holidays or reduced hours on certain days. Check your local store's hours using the store locator on Target's website or app.

Does Target offer online shopping and delivery?

Yes, Target offers online shopping through their website and mobile app with various fulfillment options. You can choose from same-day delivery, drive-up pickup, in-store pickup, or standard shipping. Same-day delivery is available in most areas through Target's partnership with Shipt.

What is Target's return policy?

Target accepts most unopened items in new condition within 90 days of purchase with a receipt. Target RedCard holders get an extended 120-day return window. Some items like electronics, mobile phones, and entertainment products have shorter return periods of 30 days.

How do I contact Target customer service?

You can contact Target customer service by calling 1-800-440-0680, available 7 days a week. You can also get help through live chat on their website, social media channels, or by visiting the guest services desk at any Target store.

All 9 questions →

What is Target RedCard and what are the benefits?

Target RedCard is Target's loyalty credit or debit card program offering 5% off purchases, free shipping on most items, and extended return periods. The debit version links to your checking account while the credit version functions as a traditional credit card. Both versions also provide exclusive offers and early access to sales.

Does Target price match competitors?

Yes, Target offers price matching on identical items from select major online retailers including Amazon, Walmart, Best Buy, and others. The price match must be requested before purchase and the competitor's item must be in stock and available for immediate purchase. Some restrictions apply to marketplace sellers and third-party retailers.

What services does Target offer in-store?

Target stores offer various services including pharmacy, optical centers, Starbucks cafes, and photo printing at select locations. Many stores also feature grocery sections, drive-up pickup, order pickup counters, and guest services desks. Services vary by store size and location.

Month	Average	Reviews
Nov 25	1.6	22
Dec 25	1.8	4

Target reviews & trust report

Target has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 4 positive reviews

Top complaintsof 21 negative reviews

How it compares

Reviews

Customer reviews (26)

Very Happy!

I was in the Amsterdam store around 11:30 and had an outstanding experience.…

Very Couteous and Helpful People

Target FAQ

What are Target's store hours?

Does Target offer online shopping and delivery?

What is Target's return policy?

How do I contact Target customer service?

What is Target RedCard and what are the benefits?

Does Target price match competitors?

What services does Target offer in-store?

Alternatives to Target

Etsy

Michaels Stores

Red Run

BARCA Stores

Dimension Stores

lululemon.uk

The CrowdTrust Experience⭐

How does Target's drive-up service work?

Does Target offer a membership program?

About Target

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