Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs.
Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
Taylor Construction has a positive customer experience.
Taylor Construction receives high praise from many customers for their quality work and professionalism, particularly in window and deck installations. Reviewers frequently highlight the speed and reliability of the staff, noting that they often exceed expectations and provide excellent service.
Read full summaryShow less
Positive experiences include timely appointments and informative consultations, which contribute to a strong overall impression of the company. However, there are significant concerns regarding the company's leadership, with multiple reviews citing allegations of racism associated with the president, which has negatively impacted the company's reputation. Additionally, some customers report issues with unprofessional sales tactics and delays in project completion, particularly with shower installations.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
164
100%
● Low
4.6 / 5 overall
=
164 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
2.3
12-month avg
2.3
All-time
4.6
Category avg
4.6
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
1.0
2
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 164 most recent reviews.
Top praiseof 151 positive reviews
Professionalism21%
31 mentions
Customer service20%
30 mentions
Fast & efficient17%
26 mentions
Quality9%
13 mentions
“Earlier this year we faced the nightmare task of having all the plumbing in our house replaced because of defective p...”
On “Professionalism” · Sep 30, 2020
Top complaintsof 11 negative reviews
Payment issues18%
2 mentions
Damaged18%
2 mentions
“So one day instalation means you can't use your shower with doors for one month after Taylor has received full payment”
On “Payment issues” · Dec 30, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
Overall rating and review count for this company and similar companies
Great customer service from start ( discussing options) to installation of selected choices and follow up. The installation team was prompt, professional and cleaned up everything, leaving the area immaculate! Thanks to Craig, Peter Fisher and all who insured we were happy and satisfied with the work done.
I love taylor construction . They put in our gutters and shower. Flawless work. The people friendly and sweet. I would refer them to everyone that needs your services.
Even though we had a couple of hiccups during the install of our walk-in tub the guys on the work crew didn't quit trying to please. They did their best to accommodate our requests and to get the problems resolved as quickly as possible.
Yes, Taylor Construction has received a mix of reviews, with a current rating of 4.2 out of 5 based on numerous customer experiences. Many customers have praised the quality of work and professionalism of the staff.
Is Taylor Construction a scam?
Taylor Construction is not a scam; it has verified reviews that highlight both positive and negative experiences. While some customers reported issues with service, many others have expressed satisfaction with their projects.
What services does Taylor Construction offer?
Taylor Construction specializes in various construction and home improvement services, including deck building, plumbing replacements, and installation of gutters and windows.
What payment methods does Taylor Construction accept?
Taylor Construction accepts various payment methods, though specific options may vary. It's best to contact their customer support for detailed information regarding payment plans.
All 5 questions →Show fewer questions
How does Taylor Construction handle customer complaints?
Taylor Construction addresses customer complaints by prioritizing prompt responses and resolutions. Many positive reviews indicate that the company is committed to ensuring customer satisfaction, even after installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The installation only took 1 day and the installer was very professional and did an outstanding job. We were very pleased with the product and we let everyone know that asks regarding the gutters.
Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs.
Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.