Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
Taylor Construction receives high praise from many customers for their quality work and professionalism, particularly in window and deck installations. Reviewers frequently highlight the speed and reliability of the staff, noting that they often exceed expectations and provide excellent service.
Positive experiences include timely appointments and informative consultations, which contribute to a strong overall impression of the company. However, there are significant concerns regarding the company's leadership, with multiple reviews citing allegations of racism associated with the president, which has negatively impacted the company's reputation. Additionally, some customers report issues with unprofessional sales tactics and delays in project completion, particularly with shower installations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 164 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 164 most recent reviews.
“Earlier this year we faced the nightmare task of having all the plumbing in our house replaced because of defective p...”
“So one day instalation means you can't use your shower with doors for one month after Taylor has received full payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 164 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Taylor Construction is #3 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 4.3).
164 reviews of Taylor Construction. Filter by what matters to you.
The contractor did not replace fascia board, that needed replacing. Though he did come back, when I contacted Taylor. Now I'm seeing another area that may be caused by the same issue; new gutters placed over bad fascia board. Preston Thurman
I had Taylor 2 years ago put in a walking shower . Taylor left my bathroom woodwork all nicked up and the floor with dents in it plus a lot of glue which I still can not get up 2 years later. they sent someone out to fix these issue his solution was to paint over all the damage instead of replacing it . the paint on the floor has now washed away so I have black spots on my white floor. an I am very unhappy with the way my bathroom looks today instead of being very please . I payed over $8000.00 dollars for this mess . think twice before using taylor .
For the product delivered — does not match with the amount paid. We have had a couple of ‘call backs’ to get things fixed within the first 2 years — about to have to call again as mold has set into the adhesive/seal....guess they don’t use a mold resistant product....
Quick answers to the questions people ask most.
Yes, Taylor Construction has received a mix of reviews, with a current rating of 4.2 out of 5 based on numerous customer experiences. Many customers have praised the quality of work and professionalism of the staff.
Taylor Construction is not a scam; it has verified reviews that highlight both positive and negative experiences. While some customers reported issues with service, many others have expressed satisfaction with their projects.
Taylor Construction specializes in various construction and home improvement services, including deck building, plumbing replacements, and installation of gutters and windows.
Taylor Construction accepts various payment methods, though specific options may vary. It's best to contact their customer support for detailed information regarding payment plans.
Taylor Construction addresses customer complaints by prioritizing prompt responses and resolutions. Many positive reviews indicate that the company is committed to ensuring customer satisfaction, even after installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
When I brought the first set of windows, everything was great and all promises was kept. The second set was a another story, they promise 50.00 gift card but never received anything, even when I call and communicate this with them over a period of time, this was very disappointed and dissatisfied with reputable company such as this.
Taylor Construction is a home improvement company based in Atlanta, serving homeowners since 1967. The company specializes in a range of construction and manufacturing services, including gutter installation and replacement windows. Taylor Construction offers various window options, such as bay and bow windows, awning windows, and high-performance models, catering to diverse aesthetic and functional needs. Targeting residential customers in the Atlanta area, Taylor Construction provides solutions aimed at enhancing the safety and efficiency of homes. In addition to their core services, the company also offers siding options and kitchen cabinet refacing, making it a versatile choice for homeowners looking to improve their living spaces. With a commitment to quality and customer satisfaction, Taylor Construction supports homeowners in making informed decisions about their home improvement projects.
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