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House of Tea & Coffee is an online retailer specializing in a wide selection of teas and coffees. Established in 1999, the company offers a diverse range of products, including black tea, green tea, herbal teas, and various coffee options, catering to both casual drinkers and connoisseurs. Customers can find specialty items, rare varieties, and brewing accessories on their website, tee-kaffee-shop.com. With a focus on quality and customer satisfaction, House of Tea & Coffee provides shipping within 24 hours and free delivery on orders over €39. The company's target market includes tea and coffee enthusiasts seeking premium products and convenient online shopping experiences. Additionally, House of Tea & Coffee offers promotional discounts, such as a 20% off coupon for new subscribers, enhancing its appeal to potential customers.
Reviewers express a generally positive experience with House of Tea & Coffee, highlighting the friendly and knowledgeable staff who provide excellent service both in-store and online. Customers appreciate the wide selection of high-quality teas, including unique offerings from Japan, and commend the efficient shipping process.
However, some negative feedback arises from concerns about the company's phone number being associated with spam calls, which detracts from the overall experience. Additionally, there are complaints regarding in-store incidents, such as a poorly arranged display that led to an accidental mishap. Despite these issues, the majority of consumers remain satisfied with the product quality and service. Overall, House of Tea & Coffee garners a favorable sentiment, though there are areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.6 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 5.0 | 1 |
| May 25 | 3.5 | 2 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.6 out of 5 (good) | 67 out of 100 | — | 5 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: House of Tea & Coffee is #4 of 5 on overall rating in this group.
5 reviews of House of Tea & Coffee. Filter by what matters to you.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 40% are 1–2★.
House of Tea & Coffee is an online retailer specializing in a wide selection of teas and coffees. Established in 1999, the company offers a diverse range of products, including black tea, green tea, herbal teas, and various coffee options, catering to both casual drinkers and connoisseurs. Customers can find specialty items, rare varieties, and brewing accessories on their website, tee-kaffee-shop.com. With a focus on quality and customer satisfaction, House of Tea & Coffee provides shipping within 24 hours and free delivery on orders over €39. The company's target market includes tea and coffee enthusiasts seeking premium products and convenient online shopping experiences. Additionally, House of Tea & Coffee offers promotional discounts, such as a 20% off coupon for new subscribers, enhancing its appeal to potential customers.
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