Great service
Jon has carried out work on our rental property's and provides an excellent service. Professional, reliable and trust worthy and always does a good honest job.

Theale Gas is a professional service provider specializing in gas, heating, and plumbing solutions in Berkshire. The company is staffed by Gas Safe registered engineers who are equipped to handle a range of services, including boiler installations, repairs, and general plumbing work. Theale Gas prioritizes quality and customer satisfaction by using high-quality materials and offering transparent pricing without hidden fees. The target market for Theale Gas includes homeowners and property managers seeking reliable heating and plumbing services. The company emphasizes excellent customer service and has received positive feedback for its promptness and professionalism. With a commitment to safety and efficiency, Theale Gas aims to address the heating and plumbing needs of its customers while ensuring a respectful approach to their properties.
Reviewers consistently praise Theale Gas for their exceptional service and professionalism. Many highlight the quick and efficient work performed by Jon and his team, noting their reliability and excellent communication throughout the process.
Customers appreciate the high-quality installations, such as new boilers and radiators, often completed to a high standard and within tight timelines. The reasonable rates and attention to detail further enhance the positive experience, with several consumers expressing their willingness to recommend Theale Gas to others. Overall, the company has built a strong reputation for delivering excellent service without any notable complaints. The overwhelming sentiment is one of satisfaction and trust in Theale Gas.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 55 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 55 most recent reviews.
“Jon has carried out work on our rental property's and provides an excellent service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 55 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | 2.6 out of 5 (poor) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.0 out of 5 (good) | 4.3 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | +1% | 1,000 |
Bottom line: Theale Gas is #1 of 5 on overall rating in this group.
55 reviews of Theale Gas. Filter by what matters to you.
Over a year ago
Jon has carried out work on our rental property's and provides an excellent service. Professional, reliable and trust worthy and always does a good honest job.
Over a year ago
Really quick and efficient job. Great communication.
Over a year ago
Fantastic service at a reasonable rate and in a swift timeline. Jon sourced the cylinder and fitted in a few days - despite issues with the supplier! informed the tenants constantly and kept them loop... See more
Over a year ago
Excellent service completed to our satisfaction.
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Jon has carried out work on our rental property's and provides an excellent service. Professional, reliable and trust worthy and always does a good honest job.
Really quick and efficient job. Great communication.
Fantastic service at a reasonable rate and in a swift timeline. Jon sourced the cylinder and fitted in a few days - despite issues with the supplier! informed the tenants constantly and kept them looped in as well as with me throughout. Turned up when suggested and moved his diary around when plans changed to also work late and get it fitted. Brilliant service. Fair play!
Excellent service completed to our satisfaction.
Excellent service as always, Jon always turns up when arranged, top notch service.
Jon arranged to visit promptly following my call re fitting an Aquabion limescale reducer on our water supply. The quote was good value and John fitted the limescale reducer into a tight space in our cloakroom without disturbing the surrounding boxing and decoration. All in all a very prompt and efficient service.
Excellent..company and workers …job seen and dealt with wonderful thank you …
Theale Gas- professional from the start. Job completed as promised and to an extremely high standard. I would recommend them to a friend without hesitation. Thanks to John and the team.
Very reactive and very professional
Very help and got the job done quick. Would recommend
Had 6 new radiators fitted by Jon and his team with no problems and everything was left tidy and clean afterwards
Excellent service and prompt response. I would highly recommend Theale Gas. Jon was really helpful and was able to get round really quickly to look at my boiler. I would definitely use Theale gas again.
Had a new Combi boiler installed by Jon and his team. Needed the boiler installed asap, which was done to the highest standard. Nothing was too much trouble. Always cleared up after themselves. Fantastic boiler and service, would not hesitate to recommend Theale Gas to anyone. Fantastic job.
Have used Theale Gas for many years for my yearly boiler service and never had any issues with them.
Jon came and disconnected an old gas cooker and even helped me move it outside. Prompt, polite, helpful and good communication.
new gas boiler quoted and installed at commercial address. really please with the communication, work, value for money and completion on schedule. Excellent will use again.
Very reliable , on time, competent and trustworthy.thank you so much for the work done
Excellent, responsive service.
Very professional, work to a high standard, polite and kept everything tidy. Many thanks Jon and Matt. Very happy.
Theale Gas is a professional service provider specializing in gas, heating, and plumbing solutions in Berkshire. The company is staffed by Gas Safe registered engineers who are equipped to handle a range of services, including boiler installations, repairs, and general plumbing work. Theale Gas prioritizes quality and customer satisfaction by using high-quality materials and offering transparent pricing without hidden fees. The target market for Theale Gas includes homeowners and property managers seeking reliable heating and plumbing services. The company emphasizes excellent customer service and has received positive feedback for its promptness and professionalism. With a commitment to safety and efficiency, Theale Gas aims to address the heating and plumbing needs of its customers while ensuring a respectful approach to their properties.
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