Pay for delivery & returns! …
Annoying you have to pay for delivery and returns especially when you order something that doesn’t fit send it back order smaller size and it’s the same size as item you sent back! So not great
Gym King is a prominent UK-based brand specializing in lifestyle and performance fashion, catering to both men and women. The company offers a diverse range of gymwear and casual apparel, including everyday tracksuits and high-performance workout clothing. With a focus on quality and style, Gym King aims to meet the needs of fitness enthusiasts and individuals seeking comfortable yet fashionable activewear. The company’s target market includes consumers looking for versatile clothing that seamlessly transitions from the gym to daily life. By providing a comprehensive selection of gymwear and lifestyle fashion, Gym King positions itself as a go-to destination for those who prioritize both performance and aesthetics in their wardrobe. Customers can shop conveniently through the company's website, which offers international shipping options to cater to a global audience.
Reviewers generally praise Gym King for its high-quality clothing and good fit, with many expressing love for the brand and its products. Customers frequently highlight the excellent material and stylish designs, noting that items like t-shirts and tracksuits are well-made and reasonably priced.
However, there are significant complaints regarding customer service and order fulfillment. Many people report issues with delivery times, missing items, and a lack of response from customer support when seeking assistance with returns or inquiries. Some consumers have experienced frustrating delays, with several still waiting for their orders. Overall, while the product quality earns high marks, the customer service and order management aspects leave much to be desired. The sentiment leans positive, but the service issues are a notable concern.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 120 | 100% | -0.1 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.3 | 60 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.2 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
“the quality I love”
“Terrible service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 3.7 out of 5 (good) | — | 120 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Gym King is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.7).
120 reviews of Gym King. Filter by what matters to you.
Annoying you have to pay for delivery and returns especially when you order something that doesn’t fit send it back order smaller size and it’s the same size as item you sent back! So not great
I shopped frequently with Gym King until I had a bad experience when I was refused a refund for a faulty garment. I had no problem on this occasion but am always wary now
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Gym King is a prominent UK-based brand specializing in lifestyle and performance fashion, catering to both men and women. The company offers a diverse range of gymwear and casual apparel, including everyday tracksuits and high-performance workout clothing. With a focus on quality and style, Gym King aims to meet the needs of fitness enthusiasts and individuals seeking comfortable yet fashionable activewear. The company’s target market includes consumers looking for versatile clothing that seamlessly transitions from the gym to daily life. By providing a comprehensive selection of gymwear and lifestyle fashion, Gym King positions itself as a go-to destination for those who prioritize both performance and aesthetics in their wardrobe. Customers can shop conveniently through the company's website, which offers international shipping options to cater to a global audience.
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