Excellent customer service
Had an issue with my unit after 6 months and their customer service was fantastic. They replaced it quickly with no hassle. The device itself works great for my chronic back pain.

Theragun is a company that manufactures percussive therapy devices designed for muscle recovery and pain relief. The company produces handheld massage guns and related wellness products that use rapid, targeted pulses to help treat muscle tension and soreness. Theragun devices are commonly used by athletes, fitness enthusiasts, and individuals seeking muscle recovery solutions.
Reviewers generally find Theragun to be an effective tool for pain relief and muscle recovery, with many noting significant improvements in conditions like chronic neck and back pain. The device's portability and smart features, including app integration for guided routines, are also praised, making it a favorite among athletes and those with active lifestyles.
However, a common complaint is the noise level; several customers mention that the device is too loud for their liking, which can be disruptive in quiet environments. While many appreciate the premium build quality and performance, some feel that it may not justify the higher price compared to alternatives like foam rollers. Overall, Theragun receives a favorable sentiment, with many users considering it a worthwhile investment for their wellness routines.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Theragun. Filter by what matters to you.
Had an issue with my unit after 6 months and their customer service was fantastic. They replaced it quickly with no hassle. The device itself works great for my chronic back pain.
Expensive but worth every penny. The build quality is top-notch and the different speed settings allow for customized treatment.
After years of dealing with chronic neck pain, this device has given me the most relief I've experienced. Use it daily and haven't had any issues with durability. Highly recommend for anyone with similar problems.
This device has completely transformed my post-workout routine. The percussion therapy really helps with muscle soreness and I can feel the difference the next day. Battery life is excellent and it's surprisingly quiet compared to other massage guns I've tried.
Quick answers to the questions people ask most.
Theragun is a leading percussive therapy company that manufactures professional-grade massage devices and wellness products. We provide innovative recovery tools, educational resources, and customer support to help individuals and professionals optimize their health and performance.
Our customer service team is available Monday through Friday from 8:00 AM to 8:00 PM PST, and Saturday through Sunday from 9:00 AM to 6:00 PM PST. You can reach us via phone, email, or live chat during these hours.
You can contact our support team by calling 1-855-475-4862, emailing support@therabody.com, or using the live chat feature on our website. We also offer support through our mobile app and social media channels.
We offer a 30-day return policy for unused products in original packaging. Returns are free within the continental US, and exchanges can be processed for defective items or size/model changes within the return window.
Yes, all Theragun devices come with a 1-year limited warranty that covers manufacturing defects and malfunctions under normal use. Extended warranty options are available for purchase at checkout.
We offer comprehensive educational content including video tutorials, wellness guides, and the Therabody app with guided routines. We also provide professional training programs for healthcare practitioners and fitness professionals.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Klarna for financing options. Corporate and bulk purchase orders can be arranged through our business sales team.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, we provide special pricing for businesses, healthcare facilities, sports teams, and other organizations purchasing multiple units. Contact our business sales team at business@therabody.com for custom quotes and volume discounts.
Standard shipping within the continental US takes 3-5 business days and is free on orders over $99. Express shipping options are available, and we also offer international shipping to select countries with varying delivery times and costs.
Theragun is a company that manufactures percussive therapy devices designed for muscle recovery and pain relief. The company produces handheld massage guns and related wellness products that use rapid, targeted pulses to help treat muscle tension and soreness. Theragun devices are commonly used by athletes, fitness enthusiasts, and individuals seeking muscle recovery solutions.