The band was fantastic
The band was fantastic! Show was amazing!!!

Ticketmaster is a leading online platform that specializes in ticket sales for a wide range of events and entertainment options. The company offers customers the ability to purchase tickets for concerts, sports events, theater performances, and various live shows through its user-friendly website, ticketmaster.ca. With a vast selection of events available, Ticketmaster serves a diverse audience, including music fans, sports enthusiasts, and theatergoers looking for convenient access to their favorite entertainment experiences. In addition to ticket sales, Ticketmaster provides event information, seating options, and customer support to enhance the purchasing experience. The platform is designed to cater to both individual consumers and event organizers, offering promotional tools and analytics to help promoters reach their target audience effectively. By combining extensive event listings with reliable customer service, Ticketmaster aims to be a trusted source for ticketing in the events and entertainment sector.
Ticketmaster receives a mixed response from consumers, with many praising the amazing shows and venues, highlighting the great experiences they have had at events. Reviewers frequently mention the ease of ordering tickets online and the convenience of sharing them digitally.
However, a significant number of complaints focus on the high fees associated with ticket purchases, with some feeling that they are often double-charged. Additionally, issues with organization at venues, such as bag storage and ticket scanning, have left some attendees frustrated. While many enjoy the performances and the overall experience, the recurring concerns about pricing and support indicate that improvements are needed. Overall, the sentiment leans positive, but there are notable areas for enhancement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.8 | 57 |
| Sep 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Able to order tickets easily”
“Restricting resale the way Ticketmaster did, where buyers had to pay full price, means people get stuck with $310 tic...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 2.0 out of 5 (poor) | 2.4 out of 5 (poor) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.0).
60 reviews of Ticketmaster. Filter by what matters to you.
The show itself was great. The getting to and from the venue as well as the logistics inside was the worst thing I’ve even seen. Took an hour to get out of the venue after the show. 2 hours to get back to the hotel. If this was at Roger’s Centre I could’ve been home in that same time
Loved the lion king. Great show
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It was great to have a heads up on the gig location being different than expected. I know from when tickets were purchased a lot of people thought it was at Rogers Centre in Toronto but it was actually at Rogers Stadium, around 45 minutes away. Without the email confirmation a lot of people would have missed out!
The concert was great overall, but unfortunately the screens weren’t working, which made it harder to see some parts of the performance.
being there
I love Oasis. It was a great show despite the rain. The washrooms at the venue need work. The urinals at the stadium were not advertised well enough and many men waiting for a portable washroom had no idea they existed. This made an already long line longer. I think next time I would go for a floor ticket just so I didn’t have to climb the stairs to go down the stairs. Exiting the stadium was long. We did a ride share but if the go train went north I would have don’t that option.
The band was great, the venue was not. Getting in and out is a nightmare. At every single check point where I interacted with staff there was an issue. It’s not operated well, and please tell me why gate one has different lines and those lines are not made clear to people. You have someone on a microphone trying to direct people and no one can understand a word he’s saying. Terrible venue except for the sound quality.
It was a great experience. But i think you should mention few things in ticket. Like if you have bag, you have to submit your bag at gate 1 and it will change you 20$.
Easy to add my ticket to wallet - seamless entry to venue.
when purchasing tickets i was declined twice on leaving the app i was able to purchase tickets through the whitecaps website. later i saw that i had 8 tickets as one of the denied purchases went through. tried contacting ticketmaster but the service center was not running. contacted ticketmaster the next day and was told that i would have to wait until someone would be able to help me 3-5 day. this is after the event. still waiting for call and resolution
Everything went seamlessly! From buying the tickets, to showing them at the venue. Kane Brown performed an awesome concert with fire, confetti and all! My daughter and I had a great time! It was her last event before heading to her first year in college!
Tickets said “All Gate Access” but apparently that didn’t mean certain gates? Lined up twice in the “wrong line”. These lines were not signed well and the communication with staff was awful. Clearer communication about what gates to line up at would have been a huge help. The fans want to follow the rules to get in easily. But you made a lot of them pissed off by not being clear. Also, I think there were only 2 merch booths in the whole of Scotiabank Arena?! The lines were massive! The show was incredible. But the management of the fans was horrendous.
The show was amazing the drinks and people were nice the company did a good job at helping me find my seat and I overall had a great time honestly once in a lifetime experience
Tried a few different times over couple of days but tickets would not go into phone wallet so venue ticket checker had to scan the tix from open account.
Ticketmaster is a leading online platform that specializes in ticket sales for a wide range of events and entertainment options. The company offers customers the ability to purchase tickets for concerts, sports events, theater performances, and various live shows through its user-friendly website, ticketmaster.ca. With a vast selection of events available, Ticketmaster serves a diverse audience, including music fans, sports enthusiasts, and theatergoers looking for convenient access to their favorite entertainment experiences. In addition to ticket sales, Ticketmaster provides event information, seating options, and customer support to enhance the purchasing experience. The platform is designed to cater to both individual consumers and event organizers, offering promotional tools and analytics to help promoters reach their target audience effectively. By combining extensive event listings with reliable customer service, Ticketmaster aims to be a trusted source for ticketing in the events and entertainment sector.
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