Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events. The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.
Ticketmaster Ireland receives a generally positive reception from customers, with many praising the ease of booking tickets and the quality of events, such as concerts and sports. Reviewers highlight the convenience of the website and mobile app, noting that the process is straightforward and efficient.
Venues like Collins Barracks are appreciated for their intimate atmosphere and accessibility. However, there are notable complaints regarding sound quality at certain events, with several attendees expressing disappointment over not being able to hear performances clearly. Additionally, issues with ticket resale and high fees have been raised, alongside concerns about customer service during unexpected changes. Overall, while many enjoy the experiences Ticketmaster facilitates, there are significant areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.0 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to book - great concert Perhaps one suggestion - a mention that the concert is a 6pm ‘gates open’ & a time for f...”
“Couldn't hear signing The concert was shocking”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.2 out of 5 (poor) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Ireland is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.2).
60 reviews of Ticketmaster Ireland. Filter by what matters to you.
Over a year ago
Couldn't hear signing The concert was shocking... we were not to far at the back but could not hear a word any off the singers sang only the loud music. So disappointed that we paid money and didn't... See more
Over a year ago
This was great value for money. Location is easily accessible with plenty of parking. The venue is well equipped with ample friendly staff working there
Over a year ago
The sound was poor but David Gray did a great gig from what I could hear
Quick answers to the questions people ask most.
Yes, Ticketmaster Ireland is a legitimate company with a strong reputation, reflected in their large volume of verified reviews and an overall positive rating. Real customer experiences highlight ease of booking and event attendance.
No, Ticketmaster Ireland is not a scam. The platform has numerous verified reviews that provide insights into customer experiences, with patterns showing both satisfaction and areas for improvement.
Ticketmaster Ireland specializes in ticket sales for a variety of events, including concerts, sports, and theater performances. Customers appreciate the straightforward booking process and the ability to access tickets via a mobile app.
Ticketmaster Ireland accepts various payment methods including credit and debit cards, as well as mobile payment options. Customers have noted the convenience of the transaction process.
Ticketmaster Ireland provides customer support through their website and direct contact options. However, some reviews indicate mixed experiences with customer service, particularly regarding response times and issue resolution.
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Easy to book - great concert Perhaps one suggestion - a mention that the concert is a 6pm ‘gates open’ & a time for first performer & suggested time for main performance. Saves a rush to get there only to sit for 3hrs until main performance
Couldn't hear signing The concert was shocking... we were not to far at the back but could not hear a word any off the singers sang only the loud music. So disappointed that we paid money and didn't enjoy it due to this fact. Even felt sorry for the first act as did not have a clue what she was saying and felt this was a shame for her
This was great value for money. Location is easily accessible with plenty of parking. The venue is well equipped with ample friendly staff working there
The sound was poor but David Gray did a great gig from what I could hear
When we booked, we were offered seats in row x 8-9 & 45+. It was a Saturday matinee. When we arrived, there were a lot of empty seats in the centre area (which we used). It would have been preferable to have been able to see which rows/seats were free and to be able to select. Seats cost over €60 - we weren’t looking for cheaper options.
Collins Barracks is a wonderful venue for a gig. It is very intimate and easy to get around.
Plenty of reminders and relevant information. However there's a few points for possible improvement: 1. Option to buy a paper ticket 2. Address high fees for both TM & venue 3. Toilet facilities at venues to be reviewed prior to gig...eg. queued for over 1/2 hour as only 4 toilets in 'unit'. Although lots of queues, all units were the same. Yet most shopping centre outlets have approx 30 + separate cubicles. Also the SSE in Belfast has significantly more toilets too per queue. Considering the 80k+ capacity of Croke Park, this is something that urgently needs to be addressed.
First of im a woman of 38 and went along with my daughter (16) and niece (17) the security man refused us entry because my daughter and myself had no id i explained that our passports were getting renewed for our holiday to which he replied I really dont give a f*** So not only was the staff rude, I am out the money for 3 tickets I purchased
Good logistics. Since you arrive you could feel the staff was there to help you and everything was very fast at the entrance. During the event I could notice clean toilets and staff security. At the exit of the event the staff was super helpful giving people directions and helping to people like me to get to the city center even if it was my first time in Belfast.
It's so straightforward to book tickets for theatre or concert hall and the play at Bord Gais Energy Theatre "The Girl on the Train" was amazing.
Great band but the venue wasn't good. Sound was really bad... You couldn't hear any words.
Great website, easy to navigate and love having the tickets in mobile app.
So safe and quick
Everything was great the only problem was parking or lack of.
paid lot of money for the tickets and on the night there was stand in actors, no notice was given and no offer of refund/credit or tickets to another show, there was only an A4 notice on the door on the way into the venue. the stand in actors were ok but I bought the tickets to see the main actor's (I do know one of the lead actors had an accident and couldn't preform but the other person could have or a refund/credit/other show should have been offered in advance.
Bought tickets at the pre-sale. Venue was changed at a later stage but we were never offered any seating options as result of venue change. However, a friend of ours bought two tickets very last minute (not resale tickets) for the same price and seated. Poor communication.
Please be aware that the Nicola account reviewer is a fake giving bad reviews to all companies
We had a great night at the David Grey concert we went to see him few times with ticket master and we never had a problem with our tickets, ordering them or when it came to scanning them at the venue ,great service and brilliant concert to be at
Still no payment for resale tickets, I have contacted them several times and still no resolution!! This has been going on well over a month! What sort of company is this? Can't speak to anyone, can't get payment for what I'm owed, can't make a complaint! @ticketmaster sort this now!!
Brilliant brilliant brilliant Most enjoyable Laura Whitmore and all actors superb Set excellent the train minimalist but portraying exactly what we’re supposed to imagine A must go to Saw Laura Whitmore in 2.22 I’m a fan Dec
Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events. The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.
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