Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events. The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.
Ticketmaster Ireland receives a generally positive reception from customers, with many praising the ease of booking tickets and the quality of events, such as concerts and sports. Reviewers highlight the convenience of the website and mobile app, noting that the process is straightforward and efficient.
Venues like Collins Barracks are appreciated for their intimate atmosphere and accessibility. However, there are notable complaints regarding sound quality at certain events, with several attendees expressing disappointment over not being able to hear performances clearly. Additionally, issues with ticket resale and high fees have been raised, alongside concerns about customer service during unexpected changes. Overall, while many enjoy the experiences Ticketmaster facilitates, there are significant areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.0 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to book - great concert Perhaps one suggestion - a mention that the concert is a 6pm ‘gates open’ & a time for f...”
“Couldn't hear signing The concert was shocking”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.2 out of 5 (poor) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Ireland is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.2).
60 reviews of Ticketmaster Ireland. Filter by what matters to you.
Easy to book - great concert Perhaps one suggestion - a mention that the concert is a 6pm ‘gates open’ & a time for first performer & suggested time for main performance. Saves a rush to get there only to sit for 3hrs until main performance
This was great value for money. Location is easily accessible with plenty of parking. The venue is well equipped with ample friendly staff working there
When we booked, we were offered seats in row x 8-9 & 45+. It was a Saturday matinee. When we arrived, there were a lot of empty seats in the centre area (which we used). It would have been preferable to have been able to see which rows/seats were free and to be able to select. Seats cost over €60 - we weren’t looking for cheaper options.
Quick answers to the questions people ask most.
Yes, Ticketmaster Ireland is a legitimate company with a strong reputation, reflected in their large volume of verified reviews and an overall positive rating. Real customer experiences highlight ease of booking and event attendance.
No, Ticketmaster Ireland is not a scam. The platform has numerous verified reviews that provide insights into customer experiences, with patterns showing both satisfaction and areas for improvement.
Ticketmaster Ireland specializes in ticket sales for a variety of events, including concerts, sports, and theater performances. Customers appreciate the straightforward booking process and the ability to access tickets via a mobile app.
Ticketmaster Ireland accepts various payment methods including credit and debit cards, as well as mobile payment options. Customers have noted the convenience of the transaction process.
Ticketmaster Ireland provides customer support through their website and direct contact options. However, some reviews indicate mixed experiences with customer service, particularly regarding response times and issue resolution.
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Collins Barracks is a wonderful venue for a gig. It is very intimate and easy to get around.
Good logistics. Since you arrive you could feel the staff was there to help you and everything was very fast at the entrance. During the event I could notice clean toilets and staff security. At the exit of the event the staff was super helpful giving people directions and helping to people like me to get to the city center even if it was my first time in Belfast.
It's so straightforward to book tickets for theatre or concert hall and the play at Bord Gais Energy Theatre "The Girl on the Train" was amazing.
Great website, easy to navigate and love having the tickets in mobile app.
So safe and quick
We had a great night at the David Grey concert we went to see him few times with ticket master and we never had a problem with our tickets, ordering them or when it came to scanning them at the venue ,great service and brilliant concert to be at
Brilliant brilliant brilliant Most enjoyable Laura Whitmore and all actors superb Set excellent the train minimalist but portraying exactly what we’re supposed to imagine A must go to Saw Laura Whitmore in 2.22 I’m a fan Dec
As a disabled person, accessing events can be a daunting experience. I find it hard to figure out how to access tickets online and maybe the option pops up for people but they rarely do for me, even though im registered. Currently struggled all day trying to figure it out and a very kind person called Anjeline D.C went out of their way to help me via email communication in detail. It would be helpful to have a video in how to purchase accessible tickets but in the meantime people like Anjeline helped me be at ease to not miss out, especially on popular presales!
A brilliant afternoon. Wonderful show. Easy to book. Received lots of reminders from Ticketmaster.
Show was outstanding
Absolutely brilliant thank you well organised and great set up place was bouncing really enjoyed the day will be back next year for the two days 😀
Absolutely sensational concert! What a show for one person to light up Croke Park like that. Simply amazing and emotional.
The music was all good drinks was good we had a great time
We loved everything about the experience, reminders in the run up to the event aswell as important information regarding travel and access arrangements. The event itself was fantastic, Raye was amazing in a superb venue! The lovely weather on a summer evening also added to the experience!!
Great Place, Great Music, loved it
Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events. The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.
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