Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events.
The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.
Ticketmaster Ireland has a positive customer experience.
Ticketmaster Ireland receives a generally positive reception from customers, with many praising the ease of booking tickets and the quality of events, such as concerts and sports. Reviewers highlight the convenience of the website and mobile app, noting that the process is straightforward and efficient.
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Venues like Collins Barracks are appreciated for their intimate atmosphere and accessibility. However, there are notable complaints regarding sound quality at certain events, with several attendees expressing disappointment over not being able to hear performances clearly. Additionally, issues with ticket resale and high fees have been raised, alongside concerns about customer service during unexpected changes. Overall, while many enjoy the experiences Ticketmaster facilitates, there are significant areas for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
60
100%
● Medium
4.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.0
12-month avg
4.0
All-time
4.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
4.0
59
Sep 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 45 positive reviews
Easy to use18%
8 mentions
Helpful support9%
4 mentions
Customer service9%
4 mentions
Selection7%
3 mentions
“Easy to book - great concert
Perhaps one suggestion - a mention that the concert is a 6pm ‘gates open’ & a time for f...”
On “Easy to use” · Sep 1, 2025
Top complaintsof 12 negative reviews
Payment issues33%
4 mentions
Pricing25%
3 mentions
Customer service17%
2 mentions
“Couldn't hear signing
The concert was shocking”
On “Payment issues” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
First of im a woman of 38 and went along with my daughter (16) and niece (17) the security man refused us entry because my daughter and myself had no id i explained that our passports were getting renewed for our holiday to which he replied I really dont give a f*** So not only was the staff rude, I am out the money for 3 tickets I purchased
paid lot of money for the tickets and on the night there was stand in actors, no notice was given and no offer of refund/credit or tickets to another show, there was only an A4 notice on the door on the way into the venue. the stand in actors were ok but I bought the tickets to see the main actor's (I do know one of the lead actors had an accident and couldn't preform but the other person could have or a refund/credit/other show should have been offered in advance.
Yes, Ticketmaster Ireland is a legitimate company with a strong reputation, reflected in their large volume of verified reviews and an overall positive rating. Real customer experiences highlight ease of booking and event attendance.
Is Ticketmaster Ireland a scam?
No, Ticketmaster Ireland is not a scam. The platform has numerous verified reviews that provide insights into customer experiences, with patterns showing both satisfaction and areas for improvement.
What services does Ticketmaster Ireland offer?
Ticketmaster Ireland specializes in ticket sales for a variety of events, including concerts, sports, and theater performances. Customers appreciate the straightforward booking process and the ability to access tickets via a mobile app.
What payment methods does Ticketmaster Ireland accept?
Ticketmaster Ireland accepts various payment methods including credit and debit cards, as well as mobile payment options. Customers have noted the convenience of the transaction process.
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How does Ticketmaster Ireland handle customer support?
Ticketmaster Ireland provides customer support through their website and direct contact options. However, some reviews indicate mixed experiences with customer service, particularly regarding response times and issue resolution.
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Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events.
The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.