Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events. The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.
Ticketmaster Ireland receives a generally positive reception from customers, with many praising the ease of booking tickets and the quality of events, such as concerts and sports. Reviewers highlight the convenience of the website and mobile app, noting that the process is straightforward and efficient.
Venues like Collins Barracks are appreciated for their intimate atmosphere and accessibility. However, there are notable complaints regarding sound quality at certain events, with several attendees expressing disappointment over not being able to hear performances clearly. Additionally, issues with ticket resale and high fees have been raised, alongside concerns about customer service during unexpected changes. Overall, while many enjoy the experiences Ticketmaster facilitates, there are significant areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.0 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to book - great concert Perhaps one suggestion - a mention that the concert is a 6pm ‘gates open’ & a time for f...”
“Couldn't hear signing The concert was shocking”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.2 out of 5 (poor) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Ireland is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.2).
60 reviews of Ticketmaster Ireland. Filter by what matters to you.
Couldn't hear signing The concert was shocking... we were not to far at the back but could not hear a word any off the singers sang only the loud music. So disappointed that we paid money and didn't enjoy it due to this fact. Even felt sorry for the first act as did not have a clue what she was saying and felt this was a shame for her
Bought tickets at the pre-sale. Venue was changed at a later stage but we were never offered any seating options as result of venue change. However, a friend of ours bought two tickets very last minute (not resale tickets) for the same price and seated. Poor communication.
Still no payment for resale tickets, I have contacted them several times and still no resolution!! This has been going on well over a month! What sort of company is this? Can't speak to anyone, can't get payment for what I'm owed, can't make a complaint! @ticketmaster sort this now!!
Quick answers to the questions people ask most.
Yes, Ticketmaster Ireland is a legitimate company with a strong reputation, reflected in their large volume of verified reviews and an overall positive rating. Real customer experiences highlight ease of booking and event attendance.
No, Ticketmaster Ireland is not a scam. The platform has numerous verified reviews that provide insights into customer experiences, with patterns showing both satisfaction and areas for improvement.
Ticketmaster Ireland specializes in ticket sales for a variety of events, including concerts, sports, and theater performances. Customers appreciate the straightforward booking process and the ability to access tickets via a mobile app.
Ticketmaster Ireland accepts various payment methods including credit and debit cards, as well as mobile payment options. Customers have noted the convenience of the transaction process.
Ticketmaster Ireland provides customer support through their website and direct contact options. However, some reviews indicate mixed experiences with customer service, particularly regarding response times and issue resolution.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ticket Master have no problem in encouraging customers to use their resale service, tickets we put up for resale and sold within 2 minutes, we could have sold our tickets for much more than we paid but wanted genuine fans to experience the greatest band ever and not be ripped off for doing so Email arrived to say it will take 17 days for the resale to be paid back to us , how can ticket master be allowed to get away with this practice, they receive all our money straight away but not so worried about giving it back
If you have event insurance you should be able to exchange your ticket to another date . I lost £80 on two tickets due to having a sick child. I would have been happy to keep money in ticket master account , or move to another date . This is not the first time this has happened
Getting tickets for events is an absolute anxiety ridden disgrace! Can't understand why we can't go to a ticketmaster store like before and get tickets. The whole seating plan ticket options is unbelievably shocking. Especially for the 3arena where you have to pick the seats and buy them and not pick 2 seats together if they are beside a seat that would be on it's own. Crazy!! And by the time that's done, and you try again, tickets are sold out! Whoever came up with this app should be fired. The app is not fit for purpose. I can't even log in to my app anymore so i had to uninstall it and use the website to get in to my tickets for Robbie williams. Presale and MCD sale is also unacceptable! Trying to get on to the ticketmaster platform is so slow. The websites are not able for the amount of traffic on them. Trying to get tickets for Picture this the other day was dire! 10 times i was sent back to MCD home page to go into the band section again and again. I love going to concerts but trying to get tickets through ticketmaster is the worst! I literally need breathing exercises to get me through the process!! My anxiety goes through the roof even thinking about it, not to mention not getting tickets for Coldplay and Oasis where the prices sky rocketed. And what ever happened to having a few weeks or even a couple of months from the announcement of dates untill the tickets go onsale?? Unless you have a lot of money in excess, you either borrow or go without to get tickets a couple of days after they are announced or you can forget about going to any concert! Everybody says the same as I do about all of these situations, so it is not just me who thinks it!
Ticketmaster Ireland and MCD have reached a new low ! Loads of tickets for this concert cancelled the night before stating they were no longer available and new seats with restricted views given but the original seats were resold probably at a higher price due to the fact people were sitting in the original seats. You are gangsters who have the monopoly on the market here absolutely disgusting carry on !
Ticket Master Changed seats from Hogan 532 to Cusack 502 which were Restricted View tickets. I would not have bought the Restricted view tickets. When I sent an enquiry to ask about this I was basically told that the Hogan 532 section was the Restricted view seats and that they could allocate seats of similar value when required. This was not true as they (532) were obviously better seats and you moved my seats for no obvious reason.
Put tickets up for resale on 18 August , never appeared on resale list , why?
Ticketmaster Ireland is a leading ticket distribution platform that specializes in providing access to a wide range of events and entertainment options across the country. The company offers services for concerts, sports events, theater productions, and various live performances, making it a central hub for those seeking to purchase tickets for their favorite activities. With a user-friendly online interface at ticketmaster.ie, customers can easily browse, select, and secure tickets for upcoming events. The primary customer base for Ticketmaster Ireland includes event-goers, fans of live performances, and organizations seeking to promote their events. The company aims to enhance the ticket purchasing experience by offering features such as mobile ticketing, event reminders, and customer support. By connecting consumers with a diverse array of entertainment options, Ticketmaster Ireland plays a vital role in the events and entertainment landscape in Ireland.
This profile hasn't been claimed by the business owner.
