CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.
Trustpilot receives overwhelmingly positive feedback from users who appreciate its reliability and ease of use. Many consumers express gratitude for the platform, noting that it helps them determine the legitimacy of websites, saving them stress and money.
Reviewers highlight the straightforward process for submitting reviews, with one user mentioning how easy it was to share a positive experience about their insurance agent. However, some customers voice concerns about the handling of critical reviews, feeling that their feedback is sometimes mistrusted or removed without sufficient justification. Additionally, a few users report difficulties logging in, which detracts from their overall experience. Despite these issues, the majority of users find Trustpilot to be a trustworthy resource for online reviews. Overall, the sentiment is largely positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.1 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 997 | 100% |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 556 |
| Aug 25 | 4.4 | 445 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Trustpilot made it very easy to submit a positive review for my insurance agent, Grace Roggy”
“Your customer service is awful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Website & app | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 1,001 |
| 3.3 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 2.8 out of 5 (fair) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 3.9 out of 5 (good) | +213% | 216 |
Bottom line: Trustpilot is #1 of 5 on overall rating in this group. On quality, Upgrow scores higher (4.8 vs 3.9).
500 reviews of Trustpilot. Filter by what matters to you.
This is an awesome company... I am a consumer advocate and Trustpilot works so well for the company and the purchaser of any online sales. Trust pilot has actually helped me get refunds without doing anything but letting the companies know where they stand. Anybody who cares about their business will use Trustpilot because this is a just the best thing ever as far as I'm concerned!
Where others have failed, Trustpilot succeeded, living up to their logo.
schnell und kompitent
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Medium |
CrowdTrust Low volume · weighted down | 4.5 | 4 | 0% | — | ● Not enough data |
O que interessa é mesmo termos um meio de comunicação onde consigamos dar voz ás más experiências e a Trustpilot permite-nos isso!
Great to review apps
Muy profesionales
Your customer service is awful. Nobody will help with anything
Trustpilot is annoying and self-serving. Refrain from contacting me again. Ever
At både positive og negative oplevelser som forbruger kan formidles på denne platform
If one needs a guide as to what to expect when dealing with on line company's. Trustpilot is a top entity to put one's confidence in. Paul.
Having written a few reviews and been verified. I do think your platform is valuable and one, which I trust .
We have used Trustpilot for almost 10 years now. Recently, we have been finding a lot of organic reviews, they call them. These are not reviews from our customers; they are reviews from random people. We have asked Trustpilot to stop. This is doing a disservice to us who pay a lot of money to promote our site with real experiences, and also does a disservice to the viewer reading them because they are not a true experience. I have no idea why this company would allow that, but they are.
Good for future growth as well as skills
Before i choose to buy any items no matter what category i always check that they are rated by trust pilot which gives me the confidence to go through with the purchase.
جيدجدآ ممتاز
They are very good
CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.
