Jackie helped me out and it made the…
Jackie helped me out and it made the shopping experience perfect. Tuks are already a great comfortable shoe for the price. too stylish
T.U.K. Footwear is a specialized retailer known for its unique collection of footwear, including creeper shoes, platform shoes, punk boots, and vegan options. The company offers a diverse range of styles for both men and women, catering to various fashion preferences, from punk and gothic to casual and trendy. Their product lineup features items such as Mary Jane shoes, creeper sneakers, and dress shoes, made with materials that include both vegan-friendly options and traditional leather. Customers of T.U.K. Footwear typically seek distinctive and alternative styles that stand out in the fashion landscape. The company's website, tukshoes.com, serves as a hub for enthusiasts of alternative footwear, providing easy access to new arrivals and best sellers. With a focus on quality and variety, T.U.K. Footwear aims to meet the needs of individuals looking for stylish and comfortable shoes that reflect their personal aesthetic.
T.U.K. Footwear faces significant criticism from consumers, with many expressing frustration over order fulfillment and customer service.
A large number of reviewers report never receiving their shoes, citing the website as unreliable and labeling it a scam. Complaints about poor communication and unresponsive customer service are prevalent, with customers feeling abandoned after placing orders. However, there are a few positive experiences, particularly highlighting the assistance from a staff member named Jackie, who helped some customers have a satisfactory shopping experience. Additionally, a couple of reviewers mention receiving their orders on time and being pleased with the product quality. Despite these isolated positives, the overwhelming sentiment is negative, with many urging others to avoid purchasing from T.U.K. Footwear.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 17 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 5.0 | 1 |
| May 24 | 1.0 | 1 |
| Jun 24 | 1.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | 3.0 | 1 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“Les chaussures étaient trop grandes,j ai payé 40 euros pour les renvoyer mais il y avait encore des frais de douane i...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 17 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: T.U.K. Footwear is #4 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 1.0).
17 reviews of T.U.K. Footwear. Filter by what matters to you.
Jackie helped me out and it made the shopping experience perfect. Tuks are already a great comfortable shoe for the price. too stylish
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T.U.K. Footwear is a specialized retailer known for its unique collection of footwear, including creeper shoes, platform shoes, punk boots, and vegan options. The company offers a diverse range of styles for both men and women, catering to various fashion preferences, from punk and gothic to casual and trendy. Their product lineup features items such as Mary Jane shoes, creeper sneakers, and dress shoes, made with materials that include both vegan-friendly options and traditional leather. Customers of T.U.K. Footwear typically seek distinctive and alternative styles that stand out in the fashion landscape. The company's website, tukshoes.com, serves as a hub for enthusiasts of alternative footwear, providing easy access to new arrivals and best sellers. With a focus on quality and variety, T.U.K. Footwear aims to meet the needs of individuals looking for stylish and comfortable shoes that reflect their personal aesthetic.
This profile hasn't been claimed by the business owner.