Very poor communication and customer…
Very poor communication and customer service. For a company of this size it is genuinely disappointing to see that they seem to have forgotten that customers, not money, comes first. EDIT: The customer service team have been in touch, and I have now spoken to 3 different people, none of which have been able to help me or explain why they can't. I don't blame them, they've obviously been trained to give the same 'computer says no' response. I really don't understand how a company can go from being incredibly helpful 5 years a go, to being so greedy today.




