Lovely bag
Delivery was quick the site was easy to navigate. My purchase was beautifully wrapped and my bag was lovely, excellent quality. Exactly as shown but even better in reality very happy with my purchase

Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
Saint and Sofia garners high praise for its quality clothing and prompt delivery, with many reviewers highlighting the fantastic online shopping experience and attentive customer service. Consumers appreciate the stylish designs and well-packaged items, often noting that their orders arrive quickly and in excellent condition.
However, some customers express frustration regarding the refund process and communication issues, indicating that responses to emails can be slow or unsatisfactory. Despite these complaints, the majority of feedback remains overwhelmingly positive, with many recommending the brand for its lovely products and great fit. Overall, Saint and Sofia is well-regarded for its quality and service, though there are areas for improvement in customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 160 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.0 | 10 |
| Jun 25 | 4.4 | 72 |
| Jul 25 | 4.6 | 18 |
| Aug 25 | 4.7 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Fantastic online shopping experience with super fast delivery”
“Even worse customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: Saint and Sofia is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.4).
160 reviews of Saint and Sofia. Filter by what matters to you.
Delivery was quick the site was easy to navigate. My purchase was beautifully wrapped and my bag was lovely, excellent quality. Exactly as shown but even better in reality very happy with my purchase
I love your store and your staff were super helpful. My criticism is your website. The models are young and skinny and unsmiling. ALL the customers in your staff were my age and up (56!) and my size and up (size 12) so although i would buy in store I am uninspired to buy online - and I always shop online.
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Great selection of clothing available online. It’s very easy to order online and delivery is always prompt. I’m very happy with my recent purchase which was an orange racer vest. Lovely quality and it fits very well. (Size 8).
Good product, my wife is very happy with it.
Was so surprised to see a Saint and Sofia store in London. Always an on-line shopper, it was so nice to have the ladies working the store give me such personal attention. I just love my clothes and loved the shop. Wish I could send a photo as I wore these pices several times to several different events.
Good product, well boxed and promptly delivered. Let's hope if fits the wife for her birthday now :-)
I received my order quickly and in appropriate packaging. The trousers fit me perfectly and ate yrue to size. I plan to get another pair in a different colour.
The trousers I ordered fit perfectly. Delivery was on time and well packaged.
Absolutely love the apartment pants and want another pair in coco as soon as they are back in stock. Arrived well packaged and on time. Thankyou.
Really happy with my experience - items came quickly and both dresses were a good, flattering fit and nice material.
I ordered the Keller Wide Leg Pant in Navy Twill and the Wide Leg Jeans in Indigo Blue - size 10, regular. The fit is spot on! Great length, lovely fabric - they hang really well and are so comfortable. Absolutely love my purchases.
Lovely garment and well made. Happy to see it is a british company and made in Europe too!
Love my gorgeous racer vest! Thank you. Very simple and straightforward online purchase. I was also very impressed with the packaging and the prompt delivery. Will definitely visit your website again 😊
Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
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