Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
Saint and Sofia garners high praise for its quality clothing and prompt delivery, with many reviewers highlighting the fantastic online shopping experience and attentive customer service. Consumers appreciate the stylish designs and well-packaged items, often noting that their orders arrive quickly and in excellent condition.
However, some customers express frustration regarding the refund process and communication issues, indicating that responses to emails can be slow or unsatisfactory. Despite these complaints, the majority of feedback remains overwhelmingly positive, with many recommending the brand for its lovely products and great fit. Overall, Saint and Sofia is well-regarded for its quality and service, though there are areas for improvement in customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 160 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.0 | 10 |
| Jun 25 | 4.4 | 72 |
| Jul 25 | 4.6 | 18 |
| Aug 25 | 4.7 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Fantastic online shopping experience with super fast delivery”
“Even worse customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 160 |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: Saint and Sofia is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.4).
160 reviews of Saint and Sofia. Filter by what matters to you.
Ordering and delivery were smooth and the dress fits well and looks good. Only downside was that the return for the alternative size I ordered did not work first time (Royal Mail locker) and I had to email for customer support. Issue resolved and return submitted.
Unusual and pretty fabric. Good cut. Perfect summer skirt.
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My items were received withiin a reasonable time & of good quality.
I like Saint and Sofia for their unique style clothing, website good, easy to navigate. Beautifully packed, communication good. My only criticism this time was that I made an order and until I communicated with Saint & Sofia, I was not aware my item was on back order, it would have been good to see that on the website before I ordered.
Good quality and fit. Definitely one to wait for the sales though. Delivery was prompt and although the box was damaged, the products were in excellent condition.
Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
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