Excellent service
Excellent service, quick delivery, items beautifully packaged, items received fit perfectly- very pleased with the quality and fit - thank you

Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
Saint and Sofia garners high praise for its quality clothing and prompt delivery, with many reviewers highlighting the fantastic online shopping experience and attentive customer service. Consumers appreciate the stylish designs and well-packaged items, often noting that their orders arrive quickly and in excellent condition.
However, some customers express frustration regarding the refund process and communication issues, indicating that responses to emails can be slow or unsatisfactory. Despite these complaints, the majority of feedback remains overwhelmingly positive, with many recommending the brand for its lovely products and great fit. Overall, Saint and Sofia is well-regarded for its quality and service, though there are areas for improvement in customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 160 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.0 | 10 |
| Jun 25 | 4.4 | 72 |
| Jul 25 | 4.6 | 18 |
| Aug 25 | 4.7 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Fantastic online shopping experience with super fast delivery”
“Even worse customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: Saint and Sofia is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.4).
160 reviews of Saint and Sofia. Filter by what matters to you.
Excellent service, quick delivery, items beautifully packaged, items received fit perfectly- very pleased with the quality and fit - thank you
Lovely top and great service
a quality product delivered quickly
Prompt delivery. Great t shirt.
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Clear photos and a true depiction on the website. Prompt delivery. Superb quality. True to size. Will continue to be a repeat customer Thank you
At last I have found a pair of jeans that fit perfectly and look fab dressed up or down. I luv them 🥳🥳
Great service. Lovely products.
I was super happy with my purchases The bag was even better quality than I expected I absolutely love it The bracelet was perfectly sized for me and was really lovely, so much so I’m now going to order the earrings to match
I love 🧡 the Saint and Sofia clothing range, so classy. 👌🫶
I love my new black trousers, the material is heavenly and they drape really well. Delivery was very speedy too. Thanks very much. I will be placing another order soon.
Delivery was on time. Garment well packed. Trousers fit beautifully. I’m 5’6” size 12 bordering on 10. Got the size 10. Lovely fabric. Haven’t actually worn them yet, the weather’s been too hot.
Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
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