Unicoo is a premium online retailer specializing in exclusive design products from renowned Italian brands. The company offers a curated selection of modern furniture, lighting, and home accessories, catering to consumers seeking high-quality design elements for their living spaces. With a commitment to excellence, Unicoo features products from top designers such as Magis, Oluce, and Nemo, ensuring customers access to a diverse range of stylish options. Targeting design enthusiasts and homeowners, Unicoo provides free delivery on orders over €50 and invites customers to visit their showroom by appointment. The product range includes a variety of lighting solutions, children's items, and outdoor furniture, making it a versatile destination for those looking to enhance their home aesthetics. By focusing on quality and design, Unicoo aims to meet the needs of discerning customers in the shopping and fashion category.
Unicoo receives overwhelmingly positive feedback for its exceptional service and quick delivery. Reviewers frequently highlight the friendly and efficient communication, noting that staff are proactive and helpful, even in resolving issues with manufacturers.
Customers appreciate the competitive pricing and the quality of products, often expressing satisfaction with their purchases. However, there is a notable complaint regarding communication, particularly concerning delays in delivery. One reviewer experienced a significant lack of updates about a month-long delay, which contrasts sharply with the otherwise praised responsiveness of the staff. Overall, Unicoo is celebrated for its customer service and value, despite some concerns about communication during delivery issues. The sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 13 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“Aan iedereen die zoekt naar een kwalitatief product met een correcte prijs en een service zonder loze beloftes: “Blij...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 13 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Unicoo is #2 of 5 on overall rating in this group.
13 reviews of Unicoo. Filter by what matters to you.
Aucune communication concernant un retard de livraison normalement prévu en stock en 5 jours. Et annonce par e-mail avec un retard d un mois sur demande du client d un statut. C est inacceptable
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Unicoo is a premium online retailer specializing in exclusive design products from renowned Italian brands. The company offers a curated selection of modern furniture, lighting, and home accessories, catering to consumers seeking high-quality design elements for their living spaces. With a commitment to excellence, Unicoo features products from top designers such as Magis, Oluce, and Nemo, ensuring customers access to a diverse range of stylish options. Targeting design enthusiasts and homeowners, Unicoo provides free delivery on orders over €50 and invites customers to visit their showroom by appointment. The product range includes a variety of lighting solutions, children's items, and outdoor furniture, making it a versatile destination for those looking to enhance their home aesthetics. By focusing on quality and design, Unicoo aims to meet the needs of discerning customers in the shopping and fashion category.
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