Vanity Makeup Cosmetics is a shopping and fashion brand specializing in high-quality cosmetics, including luxury contour and eyeshadow palettes, as well as makeup brushes. The company is dedicated to providing vegan and cruelty-free beauty products that are formulated and designed by makeup and beauty influencer Vanity Makeup. Their product range caters to a diverse clientele, from everyday makeup enthusiasts to professional artists seeking premium tools and products for their craft.
In addition to their product offerings, Vanity Makeup also provides educational courses in makeup artistry, including both in-person training and online masterclasses. These courses are designed to enhance the skills of makeup artists at all levels, offering a comprehensive learning experience. Customers can explore a variety of products and services on their website, vanitymakeup.com, where they can find everything from signature palettes to specialized makeup classes.
Vanity Makeup Cosmetics has a positive customer experience.
Vanity Makeup Cosmetics receives high praise for the quality of its products, with many customers expressing their love for the cosmetics and brushes. Reviewers frequently highlight the amazing texture and ease of application, noting that they are very satisfied with their purchases.
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However, a significant number of complaints arise regarding customer service and order fulfillment. Several consumers report issues with delayed shipments, poor communication, and even receiving products that caused skin reactions. The inconsistency in service has led some to reconsider future purchases despite their appreciation for the products themselves. Overall, while the product quality is celebrated, the customer service experience leaves much to be desired, resulting in a mixed sentiment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
60
100%
—
● Medium
4.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2022.
Last 3 months
5.0
12-month avg
3.0
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 21
1.0
1
Nov 21
—
0
Dec 21
—
0
Jan 22
—
0
Feb 22
—
0
Mar 22
—
0
Apr 22
—
0
May 22
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 53 positive reviews
Quality19%
10 mentions
Easy to use8%
4 mentions
Fast & efficient4%
2 mentions
Customer service4%
2 mentions
“Love the quality of the brushes”
On “Quality” · Mar 13, 2021
Top complaintsof 7 negative reviews
Customer service29%
2 mentions
“Horrible customer service, I placed my order and when I received the item I was so disappointed”
On “Customer service” · Oct 4, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Horrible customer service, I placed my order and when I received the item I was so disappointed. Not to mention the product make me break out in a bad rash. I requested to send the item back but they refused to give me back my money. Biggest rip off
Customer service is terrible, weeks of emailing and they have no sense of urgency. Never received my product and even paid for the guide protection. Trash.
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I love the product. This the second time I ordered and i am still literally waiting for my items to arrive. Not sure what happened with that, but I might have to re think of re ordering since the shipping is taking too long.
Vanity Makeup Cosmetics is a shopping and fashion brand specializing in high-quality cosmetics, including luxury contour and eyeshadow palettes, as well as makeup brushes. The company is dedicated to providing vegan and cruelty-free beauty products that are formulated and designed by makeup and beauty influencer Vanity Makeup. Their product range caters to a diverse clientele, from everyday makeup enthusiasts to professional artists seeking premium tools and products for their craft.
In addition to their product offerings, Vanity Makeup also provides educational courses in makeup artistry, including both in-person training and online masterclasses. These courses are designed to enhance the skills of makeup artists at all levels, offering a comprehensive learning experience. Customers can explore a variety of products and services on their website, vanitymakeup.com, where they can find everything from signature palettes to specialized makeup classes.