Vapoureyes is an Australian company specializing in the sale of vaping products and accessories. Established in November 2013, the company has built a reputation for delivering a wide range of items, including e-liquids, devices, and related supplies, catering to the needs of both novice and experienced vapers. Over its operational years, Vapoureyes has served a diverse customer base, comprising individuals seeking alternatives to traditional tobacco products. With a commitment to customer service and advocacy for vaping rights, Vapoureyes has engaged with policymakers and contributed to discussions around vaping regulations in Australia. The company has also focused on fostering a community of vaping enthusiasts, emphasizing safety and responsible usage. Following a decade of service, Vapoureyes reflects on its legacy, having shipped millions of products and created numerous jobs within the Australian economy.
Vapoureyes receives a mix of praise and criticism from its customers. Many reviewers express satisfaction with the fast shipping and a wide range of products, highlighting the enjoyable customer service interactions that often bring a smile.
Positive sentiments emphasize the company's great deals and the overall quality of products received, with some long-time customers vowing to continue shopping there. However, a significant number of complaints focus on issues with order fulfillment, including faulty products and poor website navigation. Customers report frustrations with shipping delays and difficulties in resolving order mistakes, leading to concerns about the reliability of the service. Overall, while Vapoureyes has a loyal customer base that appreciates its offerings, there are notable areas for improvement, particularly in customer support and order accuracy.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 24 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
“Always ship fast, lots of great sales, deals, giveaways, and rewards”
“Feedback removal if not favourable to vapoureyes”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.8 out of 5 (good) | 3.5 out of 5 (good) | — | 24 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Vapoureyes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.0).
24 reviews of Vapoureyes. Filter by what matters to you.
Really happy with these guys. Always ship fast, lots of great sales, deals, giveaways, and rewards. Customer service emails are hilarious and make me smile every time. I also learned a ton about better vape gear from reading their info on their website. Going to miss you Mo and Vapoureyes staff. Thankyou for all your help and great service over the years. Wishing you the best!
Love these guys! They have a huge range of stock & there’s no fuss just put what you want in the cart & check out, love your emails too, they always put a smile on my face :D I was surprised to see a low review rate, I have been ordering from them for about 3 years & I have never had a problem. I think VapourEyes is fabulous! Keep the good work up guys. Five stars out of five from me (:
Vapoureyes NZ is a great site they have great variety my first recent order was 6 bottles order was correct and all bottles arrived sealed and in perfect condition… ffs the flavour of the of the one I’ve tried so far was so damn good even without adding a bit of pure pg to make it thinner though because it didn’t wick well with my Innokin T18II I add a bit of pure PG to each tank now and it’s made the strawberry taste more pronounced… all the negative reviews are people that are either really unlucky somehow or simply unfair reviewers I’d say.. from my experience I’d definitely recommend payed for standard shipping and it arrived in under the two week minimum and order was exactly what I payed for.
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 46% are 1–2★.
I've used Vapoureyes twice now for items that I can't get in the UK. The prices and speed of shipping are fantastic and I will definitely be using them again. Keep up the good work guys!
I only ever write reviews when credit is due. Me being a paranoid online consumer I like help other people to know what's real or scams. Vaporeyes is a vape wholesalers. Apart from this they have many good reviews. Not every online stores are perfect but Vaporeyes they always go out of there way to rectify/resolve the problem. They are reputable company with a vape culture following( vaping bogan) so they can't afford bad feedback. I've ordered from there many times now and it's always a awsome and assuring experience as they are easy to get hold of through email with in less than 24 hours. And if your lucky enough to catch one of there many sales(subscribe for notifications) you'll experience unbeatable bargains 80% better than other vape stores. Thus I write this review for now. TRUST!!! WONT!!REGRET!!
I have been a repeat customer for more than 5 years I have shopped plenty of other places and bought a tonne of hardware and juice everywhere I noticed I only get the urge to write reviews when a business gets things wrong and annoys me but I think its worth saying that ve handles things really well they replace broken hardware with minimal effort I have had 3 broken mods 2 times happened with hardware bought from ve it happens not a retailers fault at all but ve got me to post back a broken mod and sent me a new one then years later they just asked for a video of the broken mod and replaced it no fuss on the other hand wick and wire often has gear on special more often but my experience was very arrogant from the staff at the store I literally walked out leaving the broken mod on the desk that was only a week or less old on top of this ve has great ethical standards and a good sense of humor they do their best to candor with me even though I waste their support peoples time with stupid joke emails anyway back to the ethical standards they only use pg and vg that isn't harvested from rainforests this was an issue I was unaware of they do their best to be environmentally conscious and politically pro-active when they can issues like Paypal screwing over small companies meant ve decided to part ways with paypal. This is one example of how they do their best to support other businesses in the Australian vape scene and their loyalties points take out a chunk in my overall spending too. I would prefer to buy a mod from VE rather than save $5 or $10 from somewhere else when in the long run they cover their hardware and let me redeem back discounts after spending. oh and I read other reviews and their delivery is actually super fast and their free express shipping for over $75 and normal speed for $50 is one of the lowest rates I have seen the periods mentioned in the complaints were during covid lock downs
Great prices and fast delivery.
We ordered some juices for our new vape from these guys just before Christmas and cannot praise then enough, quick delivery (even with everything going on in the world!) and efficient customer service and even a little Christmas treat for us, overwhelmed with the service and will use these guys everytime! Wicked!
Can’t fault these guys. They are awesome, quick service everytime
Just want to shout out to Vapoureyes Australia and Vapoureyes NZ and Australia express post! Ordered from both of these sites countless amount of times and have always gone with express shipping $12 extra I think? I don’t think I have had to wait over a week for these guys to get products to my doorstep. I have ordered two items from them last Friday (two seperate payments mind you) and one of the items arrived on Tuesday and the other arrived on Wednesday! Absolutely remarkable from the Vapoureyes team and Australia express post you guys are killing it amongst this corona virus epidemic!
Really Fast delivery. I ordered on the Monday and got it on the Thursday. I live in Queensland, so was really pleased with the response. For someone giving up smoking, reliability and quality products is what you need. I was afraid I'd run out, as I'd left ordering a bit late and was running low on supplies. But they came just in time, as my juice and last coil where almost finished. Thanks heaps
Been ordering for about a year now. Have only had two problems, one was a missing item from package, after getting in touch with them was refunded an hour later as they didn't have said item in stock. The other was a stock error in the database, which was resolved the same day as the order was placed. All and all by far the best site for Australian vapers
Vapoureyes is an Australian company specializing in the sale of vaping products and accessories. Established in November 2013, the company has built a reputation for delivering a wide range of items, including e-liquids, devices, and related supplies, catering to the needs of both novice and experienced vapers. Over its operational years, Vapoureyes has served a diverse customer base, comprising individuals seeking alternatives to traditional tobacco products. With a commitment to customer service and advocacy for vaping rights, Vapoureyes has engaged with policymakers and contributed to discussions around vaping regulations in Australia. The company has also focused on fostering a community of vaping enthusiasts, emphasizing safety and responsible usage. Following a decade of service, Vapoureyes reflects on its legacy, having shipped millions of products and created numerous jobs within the Australian economy.
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