Love the colour and style
The hoodie has held its shape after several washes.

Velvet Lane Boutique is an online shopping destination that specializes in women's and men's fashion, offering a diverse selection of clothing and accessories. The company provides a variety of products, including blouses, dresses, outerwear, and footwear, catering to different styles and occasions. With an emphasis on quality and contemporary designs, Velvet Lane Boutique aims to meet the fashion needs of consumers seeking both casual and formal attire. The target market for Velvet Lane Boutique includes fashion-conscious individuals looking for stylish and affordable apparel. The company's user-friendly website, velvetlaneboutique.com, allows customers to easily browse and shop for the latest trends in clothing for both men and women. By offering a wide range of sizes and styles, Velvet Lane Boutique strives to provide options that appeal to a broad audience, ensuring that every customer can find something that suits their personal style.
Velvet Lane Boutique receives a mixed response from customers, reflecting both positive experiences and significant concerns. Many reviewers appreciate the stylish designs and quality of the fabric, particularly praising the comfort and fit of dresses and tops.
Attentive customer service is also highlighted, with several people noting prompt responses and hassle-free exchanges. However, a substantial number of complaints label the company as a scam, with customers expressing frustration over poor product quality and misleading advertising, particularly regarding the origin of the items. Some reviewers report dissatisfaction with returns and the overall shopping experience, citing items that do not match expectations. While many enjoy their purchases, the negative feedback regarding quality and trustworthiness casts a shadow over the overall sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Attentive service, prompt replies, supportive approach, left me very satisfied”
“Products are such poor quality and not as advertised”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 67 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Velvet Lane Boutique is #2 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 1.4).
60 reviews of Velvet Lane Boutique. Filter by what matters to you.
Over a year ago
The hoodie has held its shape after several washes.
Over a year ago
The necklace was elegant and matched with different outfits.
Over a year ago
Attentive service, prompt replies, supportive approach, left me very satisfied.
Over a year ago
I had an issue with the zip, but customer service sorted it without fuss.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The hoodie has held its shape after several washes.
The necklace was elegant and matched with different outfits.
Attentive service, prompt replies, supportive approach, left me very satisfied.
I had an issue with the zip, but customer service sorted it without fuss.
Practical trousers, airy comfort yet lacking unique style.
Scam. Zero stars if I could. Products are such poor quality and not as advertised. Not a Melbourne company - it is Chinese. Threw away the products I ordered as so bad. Chalked it down to my own stupidity for not checking out this company and the reviews before ordering.
The sizing was spot on, which is rare for me when shopping online.
Velvet Lane’s pricier linen top feels durable, well-made, and beautifully tailored.
I bought a skirt for a family dinner and it worked perfectly for the occasion.
My friend complimented the jacket straight away when I wore it out for coffee.
Fast Arrival, Sophisticated Presentation
The dress I bought fit perfectly and felt comfortable enough to wear all day at work.
Dress fit well using chart, floral print sweet, overall slightly unremarkable.
SCAM SCAM SCAM!!! If I could give 0 that would be too high a score. Avoid at all costs!
My dress arrived a day earlier than tracking estimated, which meant I could wear it for a spontaneous dinner out.
My blouse has a simple design, but the quality of the fabric makes it feel special.
The dress I bought for a birthday dinner looked great in photos and felt comfortable for the whole evening.
I had to swap my top for a larger size, and the return process was simple and straightforward.
The skirt I ordered is easy to wash and hasn’t lost its shape after a few wears.
The sizing guide was accurate, which saved me the usual hassle of returns.
Velvet Lane Boutique is an online shopping destination that specializes in women's and men's fashion, offering a diverse selection of clothing and accessories. The company provides a variety of products, including blouses, dresses, outerwear, and footwear, catering to different styles and occasions. With an emphasis on quality and contemporary designs, Velvet Lane Boutique aims to meet the fashion needs of consumers seeking both casual and formal attire. The target market for Velvet Lane Boutique includes fashion-conscious individuals looking for stylish and affordable apparel. The company's user-friendly website, velvetlaneboutique.com, allows customers to easily browse and shop for the latest trends in clothing for both men and women. By offering a wide range of sizes and styles, Velvet Lane Boutique strives to provide options that appeal to a broad audience, ensuring that every customer can find something that suits their personal style.
This profile hasn't been claimed by the business owner.