Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
Vico Food Box enjoys an overwhelmingly positive reputation among its customers, with many praising the high quality of products and fast shipping. Reviewers frequently highlight the careful packaging that ensures items arrive intact, with some noting the inclusion of thoughtful surprises in their orders.
The customer service is also commended, particularly in instances where issues arise, such as lost packages or missing items. However, a few customers express frustration with slow processing times and occasional product shortages. Despite these minor complaints, the overall sentiment remains highly favorable, with many consumers expressing satisfaction and a willingness to reorder. Vico Food Box is regarded as a reliable source for quality Italian products, making it a favorite among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 12 |
| Oct 24 | 4.7 | 28 |
| Nov 24 | 4.9 | 37 |
| Dec 24 | 4.9 | 43 |
| Jan 25 | 4.7 | 24 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 4.8 | 58 |
| Apr 25 | 4.9 | 191 |
| May 25 | 5.0 | 158 |
| Jun 25 | 5.0 | 72 |
| Jul 25 | 4.8 | 25 |
| Aug 25 | 4.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“When the courier lost my package, the VicoFoodBox team immediately took action 🙏 they investigated the issue, quickl...”
“Optimal scelto di prodotti prezzi competitivi e spedizione veloce La review purtroppo e stata cambiata con un numero...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | +3% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Vico Food Box is #1 of 5 on overall rating in this group.
500 reviews of Vico Food Box. Filter by what matters to you.
Commande reçue avec des biscuits (risofrolle) et des friselli en miettes. Un (net) renforcement de la protection des articles fragiles s'impose ! Ne serait-ce que par respect pour les acheteurs !
Per il mio primo ordine, diversi prodotti erano mancanti, cosa che mi ha deluso. Tuttavia, il servizio clienti è stato molto reattivo e professionale: dopo i miei riscontri (foto e peso del pacco), mi hanno proposto la rispedizione dei prodotti mancanti e mi hanno offerto un buono sconto di 5 € senza limiti di tempo, cosa che ho apprezzato. I prodotti ricevuti erano imballati molto bene e sono davvero eccellenti. Il sito è serio e lo consiglio, sperando che il mio prossimo ordine sia perfetto!
zur Bewertung vom 2. Juni 2025: Danke Vico Food, jetzt ist endlich alles geklärt. Ich habe die Gutschrift einlösen können und leckere Sachen (keine Dosen) erhalten in einer 1a Verpackung. Danke nochmal und vielleicht gibt's beim nächsten Mal den noch fehlenden Stern.
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Fast die Hälfte der 36 Konserven haben Dellen und/oder sind eingdrückt. Da der Versandkarton und auch der innere Karton nicht beschädigt war, liegt die Vermutung Nahe, dass die Konserven bereits beschädigt waren, als sie eingepackt wurden. Das sollte einen Lieferservice für Nahrungsmittel nicht passieren. Laut Verbraucherzentrale dürften diese Konserven nicht verkauft werden. Hinzu kommt, dass der Versand zu spät erfolgte. Das selber ist gar nicht so schlimm, aber darauf angesprochen, wird behauptet, dass alles korrekt war. Nachtrag: Der Service im Anschluss war sensationell: es wurde schnell reagiert und wir haben eine Lösung gefunden. Das hat mich auch überzeugt, bei Vico Food Box wieder zu bestellen.
Prodotti imballati con cura e spedizione rapida. Rispetto ai prezzi in Olanda vantaggiosi ma in alcuni casi molto più cari che in Italia. Aggiungerei più scelta di prodotti quali grana Padano a diverse stagionature e pesi.
É fantastico poter ricevere i prodotti italiani vivendo all'estero, ci sentiamo a casa e siamo felici ogni volta che arriva il nostro ordine mensile!
Un sito dove fare la spesa come in un supermercato italiano. Peccato che la consegna sia un po' troppo lunga. Prodotti buoni e di marche conosciute. Consiglio questo sito.
Bonjour à tous, Je vous conseille vivement ce commerce en ligne, les colis sont sur bien emballés impossible qu'il y est des accidents de transport. Les produits livrés ont été comme je les attendais très bons, des produits de mon enfance toujours existants et aussi bons. VIVA ITALIA !!!
Ha tardado un poco mas de lo esperado..por todo lo demas, espectaculares productos y la colombina tremendamente buena
Adoro sentirmi a casa anche fuori Italia con Vico .. se nn ci fosse bisognerebbe inventarlo 😊
Cool service Scrivo perché così mi danno 5 euro di buono.....ecco perché ci sono così tante review positive
Imballaggio perfetto
Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
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