Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
Vico Food Box enjoys an overwhelmingly positive reputation among its customers, with many praising the high quality of products and fast shipping. Reviewers frequently highlight the careful packaging that ensures items arrive intact, with some noting the inclusion of thoughtful surprises in their orders.
The customer service is also commended, particularly in instances where issues arise, such as lost packages or missing items. However, a few customers express frustration with slow processing times and occasional product shortages. Despite these minor complaints, the overall sentiment remains highly favorable, with many consumers expressing satisfaction and a willingness to reorder. Vico Food Box is regarded as a reliable source for quality Italian products, making it a favorite among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 12 |
| Oct 24 | 4.7 | 28 |
| Nov 24 | 4.9 | 37 |
| Dec 24 | 4.9 | 43 |
| Jan 25 | 4.7 | 24 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 4.8 | 58 |
| Apr 25 | 4.9 | 191 |
| May 25 | 5.0 | 158 |
| Jun 25 | 5.0 | 72 |
| Jul 25 | 4.8 | 25 |
| Aug 25 | 4.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“When the courier lost my package, the VicoFoodBox team immediately took action 🙏 they investigated the issue, quickl...”
“Optimal scelto di prodotti prezzi competitivi e spedizione veloce La review purtroppo e stata cambiata con un numero...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | +3% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Vico Food Box is #1 of 5 on overall rating in this group.
500 reviews of Vico Food Box. Filter by what matters to you.
Over a year ago
Commande reçue avec des biscuits (risofrolle) et des friselli en miettes. Un (net) renforcement de la protection des articles fragiles s'impose ! Ne serait-ce que par respect pour les acheteurs !
Over a year ago
Je viens de recevoir ma 1ère commande. Je suis ravie. Entreprise serieuse, produits reçus rapidement et dans un emballage parfait. Je n'ai commandé que des produits que je ne trouve pas en France ou... See more
Over a year ago
Fiz uma grande encomenda e superaram as minhas expectativas, tudo bem embalado , produtos ótimos, super rápido. Estou muito contente com a vico food box . Obrigada
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Commande reçue avec des biscuits (risofrolle) et des friselli en miettes. Un (net) renforcement de la protection des articles fragiles s'impose ! Ne serait-ce que par respect pour les acheteurs !
Je viens de recevoir ma 1ère commande. Je suis ravie. Entreprise serieuse, produits reçus rapidement et dans un emballage parfait. Je n'ai commandé que des produits que je ne trouve pas en France ou très difficilement. Prix corrects. Je sais maintenant où commander ma prochaine liste de course.
Fiz uma grande encomenda e superaram as minhas expectativas, tudo bem embalado , produtos ótimos, super rápido. Estou muito contente com a vico food box . Obrigada
Absolutely recommended! Aside from the well-known high quality of their products, I was really impressed by their customer service. When the courier lost my package, the VicoFoodBox team immediately took action 🙏 they investigated the issue, quickly issued a refund, and even re-sent the box using another delivery company. They were supportive, responsive, and truly went above and beyond to fix the situation. Great service all around! ❤️
Bestel met een gerust hart delicatesse uit Italië! Alle producten zijn hygiënisch luchtledig verpakt, elk product nogmaals apart verpakt zodat er niets beschadigd wordt. Heb je een vraag, stuur gerust, ze antwoorden meestal dezelfde dag in je eigen taal zeer vriendelijk en behulpzaam. In gekoelde wagens getransporteerd.
Bestiller ca 1 x pr måned. Fanastiske italienske varer. Lidt langsom levering ift amazon.de men varerne er værd at vente på.
Great products, fast shipping and a good price. Packed careful. Not the last time I'm ordering from Vico Food Box
Altro ordine ricevuto e sono super contento che questa volta il pacco è arrivato in 8 giorni invece che 14. Speriamo che sempre così 🙂 Comunque anche se ci impiega 14 giorni non è male considerando il free delivery. Grazie per l’ottimo servizio.
The product are usually good, even if they sometimes forget a product. But the service is one of the slowest I’ve ever experienced. You have to wait forever until they even start processing your order. It can take more than two weeks to ship inside of Europe!!! They spend a lot on ads on social media that they should probably invest in fulfillment and internal processes.
Ich habe heute meine erste Bestellung von Vico Foodbox erhalten und bin begeistert. Besonders loben möchte ich den tollen Service: ich habe nach Abschluss der Bestellung nachträglich noch einen Artikel dazu bestellen wollen... und das war problemlos möglich dank sehr nettem WhatsApp- Chat mit dem Service. Die Ware ist also heute angekommen und war sehr ordentlich und sicher verpackt. Ich werde gerne wieder bei Vico Foodbox bestellen... ein Top-Lieferant für italienische Leckereien ☺️
È il mio sito italiano preferito in assoluto! Compro di tutto! spedizioni veloci e tracciate passo dopo passo, packaging accurato e non manca mai un regalino all’interno. Sono cliente da anni e continuerò ad esserlo. Il team è super gentile e sempre a disposizione per la risoluzione dei problemi. Lo consiglio ❤️
👍🏻Parfait📦! Envoi rapide, colis impeccable, emballage soigné, produits de qualité avec de surcroît un petit cadeau surprise gourmand 😋💚 le top!!! Merci à l’équipe Vico Food Box🤗de vrais pros🇮🇹
I randomly got an add for Vico Food Box on the book of faces and being married to someone who is absolutely addicted to Chinotto I decided to log in and have a look. I have found many pages that offer chinotto but either the price of the product is insane or they slam you with the shipping fees. This is the first time I have seen a page where it was actually affordable so naturally I thought "yes, but where's the catch?" Turns out, there is no catch. Handling and shipping ang package received took 14 days which is very acceptable to me and I now have a husband excited about a fridge full of chinotto and already ready to order more. So thank you Vico Food Box. We absolutely love going on holidays to Italy, but until we can drive there yet again to fill the car with chinotto, it's nice to know where we can also get them. And thank you for the added bag of snacks in the box!
Hyvin pakatut tuotteet ja nopea toimitus. Kohtuullisen edulliset tuoteet.
Per il mio primo ordine, diversi prodotti erano mancanti, cosa che mi ha deluso. Tuttavia, il servizio clienti è stato molto reattivo e professionale: dopo i miei riscontri (foto e peso del pacco), mi hanno proposto la rispedizione dei prodotti mancanti e mi hanno offerto un buono sconto di 5 € senza limiti di tempo, cosa che ho apprezzato. I prodotti ricevuti erano imballati molto bene e sono davvero eccellenti. Il sito è serio e lo consiglio, sperando che il mio prossimo ordine sia perfetto!
Super service! So happy with the products. Vivo Foodbox you are the best! 👍👍
4 ou 5 ème commande, service toujours fiable, produits de qualité notamment les farines et sauces tomates, produits toujours bien protégés, aucune casse, et souvent des petites attentions sympas 😁
Vico L'Italia a casa tua ovunque tu sia Questo era il mio secondo ordine e sono veramente soddisfatto . Un servizio ben curato in tutti i dettagli E veramente un piacere ordinare
after a trip to rome, i developed a liking to some italian drinks. unfortunately i can not buy them in the uk but i found this amazing website. the items were reasonably priced so i bought them. my items were delivered quickly and they were packed very well. i was nervous that the glass bottles may break in transit but they were perfectly fine. thank you so much. i will definitely be ordering from this company again.
Sempre gentili e professionali, merce di ottima qualità. Omaggio graditissimo, come sempre. TOP
Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
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