Dålig kundservice och oklara retur…
Dålig kundservice och oklara retur policy där de gömmer att man får betala för sin retur.

Volt Fashion is an online shopping platform dedicated to offering a diverse range of fashion apparel and accessories. The company focuses on providing customers with a curated selection of clothing that caters to various styles and preferences. By prioritizing quality and affordability, Volt Fashion aims to meet the needs of fashion-conscious consumers looking for trendy and stylish options. The target market for Volt Fashion includes individuals seeking to enhance their wardrobe with the latest fashion trends. The platform is designed to facilitate a seamless shopping experience, allowing customers to browse through an extensive collection of products easily. With a commitment to customer satisfaction, Volt Fashion strives to be a reliable destination for those looking to shop for fashion online.
Volt Fashion receives overwhelmingly negative feedback from customers, with many expressing frustration over poor product quality and inadequate customer service. Reviewers frequently report issues such as clothing that quickly wears out or arrives in the wrong size, with one customer noting a sweater that was not available for pickup as promised.
While some customers mention positive experiences with helpful staff, these instances are overshadowed by complaints about arrogant service and long response times from customer support. Additionally, many express dissatisfaction with the return policy, citing difficulties in returning items or receiving refunds. Overall, the sentiment is predominantly negative, reflecting significant dissatisfaction with the shopping experience at Volt Fashion.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 34 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 2.5 | 2 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 2.0 | 1 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 34 most recent reviews.
“Kjøpte en dress til begravelse og og fikk helt fantastisk service i en vanskelig tid”
“I contacted their Customer Service to cancel my order and refund me money 2 weeks ago and until today they keep repea...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 34 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Volt Fashion is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.6).
31 reviews of Volt Fashion. Filter by what matters to you.
Dålig kundservice och oklara retur policy där de gömmer att man får betala för sin retur.
Nice delivery guy, but slow and food was cold, but as a person he’s kind, i see it in people like momentarily
Veldig raske med å sende varene! Alltid fått pakken før under 48 timer fra ordrekjøp til den er levert hjem! Selv om den har blitt bestilt til ulike steder i Norge. Veldig bra, super fornøyd! I tillegg gode produkter de selger!
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Mycket bra service av en super bra och duktig kille som jobbat i Halmstad och i Kungsbacka. Han är så trevlig och ställer upp på kunder till 100%. Han heter Chris.
OK butikk i Tromsø. Enkelt utvalg av dresser der det går igjen i samme fargene man alltid ser, mørkeblå, svart, marineblå osv. Trenger litt mer variasjon! Kundeservice kan jobbes på. Uinteressert betjening og lite kunnskap innenfor pent-kledd etikette.
I bought a pair of leather gloves on 20th january as a Christmas present. The product was in bad condition, it's broken/has a hole. I wrote to them 28th december to fix the situation, they answered 4th january giving me options on how to fix the problem. I answered that I couldn't go to any of the boutiques and didn't want a new product, only my money back. They never answered back, I had to write to them on the chat 11th january (if not, they would have never contacted me back). On the chat, they told me they were gonna forward the email (the one I sent 4th january) to the department in charge of that kind of cases and that they will contact with me as soon as they have an answer about my case. As nobody contacted me, I contact them again by chat 14th january, they told me they were gonna send me the return label by post asap so I could send back the product and get my money back. Today is 20th january and still haven't got the return label, I contacted them again today asking about when I'm gonna get the return label, and also ask for a tracking number so I could track it, and they answered (and I quote) " I think in the biginning of next week. No, we do not have a tracking number". If I don't write to them to ask for updates about the problem, they would NEVER contact me. The worst thing is that - according to what they told me on the chat- it will take up to 20 days to get my money back (after they receive the product)!!...Here in Sweden I have never had these kind of problems with other brands/e-commerce/etc...but VOLT SWEDEN HAS THE WORST CLIENT SERVICE/SUPPORT.
Tilauksen toimitus kesti hieman pidempään ennen kuin saapui. Harmillisesti tilattu tuote oli kerätty väärin ja neule oli ”muuttunut”paidaksi. Tämä tietenkin aiheutti ylimääräistä vaivaa kun joutui tekemään palautusilmoituksen verkossa. Positiivista kuitenkin oli että verkko-ostoksen pystyi palauttamaan suoraan kivijalkamyymälään ja näin nopeuttamaan maksun hyvitystä. Ehkäpä joku toinen kerta tulee täältäkin tilattua jos hinta-laatusuhde on kohdillaan.
Kjøpte en shorts og etter 2 vask var den tydelig slitt og farven var blitt matt. Tok varen med til butikken og fikk avslag med begrunnelse om at den var vasket feil til tross for at vi hadde fulgt vaskeanvisningen etter punkt og prikke. Prøvde å få vite hva som vi hadde gjort feil ble jeg avvist og truet med at de ville tilkalle vekter. Dårlig kvalitet og elendig kundeservice.
Beställde i omgångar 2 likadana These glory days-kostymer på nätet. Båda kostymerna visade sig ha olika färg-nyans på byxor och kavaj! Såg för eländigt ut! Gjorde reklamation till Volt som bara avvisade mig utan åtgärd. Otroligt dålig kvalité och ännu sämre bemötande av deras kundtjänst! Kommer aldrig mer att handla av Volt! Helt enkelt ett j…a dåligt företag som inte bryr sig det minsta om kvalité och kundbemötande!
Under våren handlade jag flera gånger på Volt. Den hjälpsamma personalen bidrog. Men inte den sista gången. Butiken var folktom. Efter ett par minuter kom en säljare, som sade hej och passerade sedan för att packa upp varor. Jag frågade nu om han inte undrade varför jag fanns i butiken. Nej, svarade han. Det är många som kommer in. Vad tycker du jag skulle göra? Jag svarade: du kunde fråga "kan jag hjälpa till med något?". Han svarade: jag har annat att göra, som du ser. Volt mailade senare och undrade om var jag nöjd med besöket och köpet av en t-shirt? Jag svarade. Volt återkom. De villa endast publicera produktsvaret. Jag måste ta bort "min kundupplevelse". Nästan varje enkät inleds med frasen "din åsikt är viktig för oss". Vi vill ge dig den bästa "kundupplevelsen". Jag tänker att ledningen borde därför ha varit särskilt intresserad för framtida rekrytering och utbildning i kundarbete? Men tydligen inte.
Var på Volt City Syd på fredag 18.10.24 rundt kl 19 for å handle genser og samtidig forhøre meg litt om ny dress til jul. Var eneste kunde i butikken og han som sto der var mer intr. i mobilen enn det som foregikk i butikken så det ut til. Etter hvert spurte han om jeg trengte noe hjelp, men da det viste seg at de ikke hadde fargen jeg var på jakt etter, var det tilbake til tlf. Ikke noe oppfølgingsspørsmål eller forslag om alternativer. Bare arrogant og lite imøtekommende. Virket som jeg forstyrret ham til ingen nytte. Jaja, heldigvis finnes det alternativer. Dress og genser blir handlet et annet sted. Synd, for jeg liker egentlig Volt og har handlet mye der tidligere.
Volt Fashion is an online shopping platform dedicated to offering a diverse range of fashion apparel and accessories. The company focuses on providing customers with a curated selection of clothing that caters to various styles and preferences. By prioritizing quality and affordability, Volt Fashion aims to meet the needs of fashion-conscious consumers looking for trendy and stylish options. The target market for Volt Fashion includes individuals seeking to enhance their wardrobe with the latest fashion trends. The platform is designed to facilitate a seamless shopping experience, allowing customers to browse through an extensive collection of products easily. With a commitment to customer satisfaction, Volt Fashion strives to be a reliable destination for those looking to shop for fashion online.
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