Walrus Apparel is an online retailer specializing in a diverse range of clothing and fashion accessories. Catering to a broad audience, the company offers products designed for various styles and preferences, ensuring that customers can find apparel that suits their individual tastes. The user-friendly website, walrusapparel.com, serves as a platform where shoppers can explore an extensive collection of trendy and comfortable clothing options.
Targeting fashion-conscious consumers, Walrus Apparel focuses on providing high-quality products at competitive prices. The company aims to create a seamless shopping experience, with features that allow customers to easily browse and purchase items. By offering a variety of clothing styles, Walrus Apparel seeks to meet the needs of different demographics, making it a go-to destination for those looking to enhance their wardrobe.
Walrus Apparel has a positive customer experience.
Walrus Apparel receives overwhelmingly positive feedback for its high-quality clothing and efficient delivery. Reviewers frequently praise the excellent fit and comfort of the products, highlighting the quick shipping and overall value for money.
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Many customers express satisfaction with the easy ordering process and the quality of the items received. However, a small number of consumers report issues with customer service, specifically difficulties in contacting the company regarding order exchanges or inquiries. Some have experienced delays in receiving updates about their orders, leading to frustration. Despite these concerns, the majority of reviews reflect a strong appreciation for the brand's offerings and service. Overall, Walrus Apparel is viewed positively, with a focus on quality and delivery.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
-0.5
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2023.
Last 3 months
4.4▼ 0.5
12-month avg
4.8
All-time
4.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 23
5.0
5
Jun 23
4.9
10
Jul 23
5.0
11
Aug 23
5.0
9
Sep 23
4.5
11
Oct 23
4.3
12
Nov 23
4.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Delivery46%
26 mentions
Quality35%
20 mentions
Customer service25%
14 mentions
Fast & efficient23%
13 mentions
“Quick delivery, quality is very good”
On “Delivery” · Oct 26, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
I have tried to contact Walrus Apparel regarding an exchange of an order.
I have contacted them twice on their ‘contact us page’, I have telephoned them and left a messages, I have also emailed the hem numerous times.
Zero contact, do not order from them, you will not hear anything from them.
STAY AWAY!!!
I ordered two shirts on the 13th of October 2023 it’s now the 23rd and not heard a thing. I’ve sent a message had no reply & order status just says unfulfilled with no explanation nothing. Had no refund sent back so not happy!!!!
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Walrus Apparel is an online retailer specializing in a diverse range of clothing and fashion accessories. Catering to a broad audience, the company offers products designed for various styles and preferences, ensuring that customers can find apparel that suits their individual tastes. The user-friendly website, walrusapparel.com, serves as a platform where shoppers can explore an extensive collection of trendy and comfortable clothing options.
Targeting fashion-conscious consumers, Walrus Apparel focuses on providing high-quality products at competitive prices. The company aims to create a seamless shopping experience, with features that allow customers to easily browse and purchase items. By offering a variety of clothing styles, Walrus Apparel seeks to meet the needs of different demographics, making it a go-to destination for those looking to enhance their wardrobe.