Walther Strong is a manufacturer specializing in premium, application-specific tapes and adhesives designed for the construction industry. The company focuses on providing effective solutions to common challenges faced by professionals in construction, ensuring that their products meet industry standards and customer needs. Key offerings include various types of tapes such as Deck Tape, Sleeper Tape, and Post Tape, which are engineered to enhance durability and performance in construction applications.
The target market for Walther Strong includes contractors, builders, and DIY enthusiasts who require reliable and high-quality adhesive solutions for their projects. By addressing specific issues such as preventing rot and prolonging the lifespan of decking structures, Walther Strong positions itself as a trusted partner for professionals seeking innovative and practical products in the construction sector.
Walther Strong has a positive customer experience.
Reviewers consistently praise Walther Strong for its exceptional service and high-quality products, particularly highlighting the effectiveness of their tape offerings. Many customers express satisfaction with the quick delivery times and the ease of the ordering process, noting that the staff goes above and beyond to assist with requests.
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Positive sentiments dominate, with phrases like "great service" and "outstanding customer support" frequently appearing. However, a few critical voices mention concerns regarding supplier quality, suggesting that not all suppliers meet the same standards. Despite this minor criticism, the overwhelming majority of feedback reflects a strong appreciation for the company's offerings and customer care. Overall, Walther Strong is viewed very positively, with a sentiment that underscores its commitment to quality and service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
278
100%
● Low
4.8 / 5 overall
=
278 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2024.
Last 3 months
4.9
12-month avg
4.5
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 23
4.7
12
Aug 23
—
0
Sep 23
4.1
8
Oct 23
5.0
2
Nov 23
—
0
Dec 23
1.0
1
Jan 24
—
0
Feb 24
—
0
Mar 24
—
0
Apr 24
4.9
9
May 24
5.0
1
Jun 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 278 most recent reviews.
Top praiseof 269 positive reviews
Customer service45%
122 mentions
Delivery40%
107 mentions
Fast & efficient27%
73 mentions
Easy to use10%
28 mentions
“Great service & great product”
On “Customer service” · Jun 3, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
Overall rating and review count for this company and similar companies
Updated to 5* review for excellent customer service and resolving an initial issue quickly.
The deck tape originally received did not want to stick around the edges of the wood (maybe I just got unlucky and had a bad batch or it was something to do with the chemicals in the wood). In any case, Walther Strong got in touch with me and sent a replacement free of charge. Top service, thank you!
At first I was a little sceptical regarding the decking tape, but must say this is a brilliant product and easy to install. Clearly repels the water/elements, whilst hopefully protecting and extending the longevity of the joists. Although a little pricey, a great product with excellent service and quick delivery.
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I was looking for coloured silicon to match the oak window surrounds that had recently been installed.
The managing director himself telephoned me to advise that one of the colours i had requested was out of stock and following our discussion he sent me a sample board of the actual silicon itself to enable me to get as close a match as possible.
The kind of service you always wish you would receive bur very rarely do. A shining example of a business that places true value on its customers.
Wood was cold/damp that the tape was being attached to. Didn't really stick. After deciding to dry out the wood with a hairdryer it stuck. After that action the tape seems to be doing it's job.
Most of the way through building a deck i realised i needed 2 more rolls of deck tape. I put the order in 4 minutes past the 3 o'clock deadline for next delivery and thought I'd missed the cut off 🙁
Received a call from the sales team saying they had been able to get the order out. 👍🏻
Great to hear confirmation, a great product, and some buscuits in the package were nice too. 🙂
This tape is amazing, I ran out towards the end of my deck so finished it with some other tape got from a national diy shops. It was cheaper but nowhere near as good. Iv got a load more to do the steps with.
Excellent value, purchased three items direct from Walther Strong and came in cheaper than any other retailer! Delivery was spot on and product is great.
Walther Strong is a manufacturer specializing in premium, application-specific tapes and adhesives designed for the construction industry. The company focuses on providing effective solutions to common challenges faced by professionals in construction, ensuring that their products meet industry standards and customer needs. Key offerings include various types of tapes such as Deck Tape, Sleeper Tape, and Post Tape, which are engineered to enhance durability and performance in construction applications.
The target market for Walther Strong includes contractors, builders, and DIY enthusiasts who require reliable and high-quality adhesive solutions for their projects. By addressing specific issues such as preventing rot and prolonging the lifespan of decking structures, Walther Strong positions itself as a trusted partner for professionals seeking innovative and practical products in the construction sector.