Watches of Whitby is a retail company specializing in the buying, selling, and part-exchanging of luxury pre-owned Swiss watches. Located in the picturesque coastal town of Whitby, North Yorkshire, the company offers a curated selection of high-end timepieces from renowned brands, ensuring that all watches are verified against the Watch Register for authenticity. Customers can explore a diverse range of luxury watches available for purchase online through their website, watchesofwhitby.com, or visit their physical store for a more personal shopping experience. The company caters to watch enthusiasts and collectors looking for quality pre-owned Swiss watches, providing options for both seasoned buyers and those new to luxury timepieces. By offering a transparent and trustworthy platform for transactions, Watches of Whitby aims to meet the needs of customers seeking reliable and prestigious watches while promoting responsible luxury consumption.
Watches of Whitby consistently impresses customers with their exceptional service and high-quality watches. Reviewers frequently highlight the professionalism and friendliness of the staff, noting that they provide a welcoming atmosphere and knowledgeable assistance throughout the purchasing process.
Many express satisfaction with their purchases, stating that the watches received are exactly as described and arrive promptly, often the next day. Customers appreciate the good prices offered for luxury watches, further enhancing their positive experiences. However, a small number of reviews mention concerns about the shop's pricing and perceived unprofessionalism, which may detract from an otherwise stellar reputation. Overall, the overwhelming sentiment is one of satisfaction, making Watches of Whitby a highly recommended destination for watch enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 110 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 4.8 | 5 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 2 |
| Aug 25 | 5.0 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 110 most recent reviews.
“Did my due diligence, having not ordered from WoW before, and placed my order on line”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | +3% | 110 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Watchesofwhitby is #1 of 5 on overall rating in this group.
110 reviews of Watchesofwhitby. Filter by what matters to you.
I live locally and was out walking when I came across a beautiful ladies omega watch, I emailed the shop the next day and got an appointment for the following day, the reply was super quick. When I went to view the watch the staff were amazing and super helpful, I bought the watch and will be going back in future for further purchases 🙂
I had the good fortune to come across Watches of Whitby whilst looking for a Rolex Sky Dweller. The watch was as described and priced sensibly. I offered to place a deposit over the phone which they agreed to. A period of 2 weeks was extended which for a watch this much in demand was rare. The service was exceptional and it transpires that they are a small family concern which is a rarity today. I shall definitely make Watches of Whitby my first choice when looking for another watch. First class all round.
Husband decided to treat himself to another watch. What a gem of a shop Watches of Whitby is. Over a period of 3 days we met nearly all of the staff who were so friendly and welcoming. The watches he finally selected are in a lovely condition. Highly recommend.
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I have been collecting watches for many years now, and have had dealings with numerous outlets and traders, Watches of Whitby are, in my opinion, one of the very best. Knowledgeable, helpful, friendly and with outstanding attention to detail, I cannot recommend them highly enough and look forward to dealing with them again in the future.
I bought a Tudor from Watches of Whitby and I can't recommend them highly enough. The team replied to my questions promptly and were very helpful. The watch arrived in even better condition than described and in bomb-proof packaging. It was like receiving a brand new watch. Highly recommended.
A visit to Watches of Whitby today to view and purchase a 2023 Rolex Submariner, my first luxury watch.Absolutely beautiful condition.The young lady and young man were very knowledgeable ,very helpful. I am very appreciative of the nice experience i had with them. Thankyou Darren
I Brought a Rolex 126610V "Starbucks" from Watches of Whitby. The team held on to the Watch longer than required which gave that extra bit of customer service. The team was very helpful and provided a Watch with excellent care and attention. I will be using their Expertise's again in the near future.
As always, excellent service from the staff and I received a fair price for the watch I was selling; would certainly use them again.
Bought a pre-owned watch and the condition of it was exception. Fast comms from the seller (Alex) answering all my questions, keeping me up to date with the order and next day delivery. Would thoroughly recommend dealing with this company.
Purchased my first watch with Watches of Whitby. My initial email questions were answered promptly then the whole buying process followed which was both friendly and professional. I received my watch which was exactly as described and actually exceeded my expectations. Highly recommended
Brought a Tudor Chrono from W of W and I would definitely recommend them, great friendly service and very knowledgeable. Had the watch a couple of months now and it’s been flawless keeping excellent time. Their range of watches is very extensive and prices very competitive, will definitely buy from them again.
Watches of Whitby offer the best raffles to win Luxury Watches that I have seen. I participate in all of their raffles with the prizes being amazing Luxury Watches. I’ve not won yet but, I live in hope! Hopefully 🤞 I’ll have the luck of the draw on of these days!!!
I’ve dreamed of owning a Rolex since I was a kid. I’ve always wanted to add a Rolex to my watch collection, specifically a Rolex submariner no date. I follow watches of Whitby on Instagram and whilst myself and my girlfriend were in Whitby we thought we’d call in. I was honest with the lady that was working and said to her I was wanting a Rolex but couldn’t afford one just yet and if she would possibly let me try one on to see if I liked it on the wrist. The lady was so accommodating and non judgemental with this and got me to a few watches to try on, from a Submariner no date to a Bluesy and something different to what I had in mind a 1999/2000 GMT master. She also gifted me a little watch pouch for following and supporting them, another thing that I won’t forget that made them stand out. They also allowed our dogs in the shop which made it so much easier for us to be able to look around as not many jewellers would off allowed this. I will certainly be going back to watches of Whitby to buy my watches from there in the future for myself & partner. They have a great collection of different branded watches to choose from along with a big range of luxury jewellery. The set up is fantastic, prices are good and we couldn’t recommend them enough to people who are looking for jewellery and watches.
Absolute amazing service , even stayed after hours to finish my exchange! Friendly staff and excellent product knowledge ! Well done guys
Great little shop, excellent range in store!
I needed to sell one of my watches to aid in the purchase of another time piece, I contacted Watches of Whitby who within the hour had come back to me with a value that I was expecting so been fairly close I drove through to be greeted by the most wonderful staff, within an hour the deal was completed. I will return!
Watches of Whitby is a retail company specializing in the buying, selling, and part-exchanging of luxury pre-owned Swiss watches. Located in the picturesque coastal town of Whitby, North Yorkshire, the company offers a curated selection of high-end timepieces from renowned brands, ensuring that all watches are verified against the Watch Register for authenticity. Customers can explore a diverse range of luxury watches available for purchase online through their website, watchesofwhitby.com, or visit their physical store for a more personal shopping experience. The company caters to watch enthusiasts and collectors looking for quality pre-owned Swiss watches, providing options for both seasoned buyers and those new to luxury timepieces. By offering a transparent and trustworthy platform for transactions, Watches of Whitby aims to meet the needs of customers seeking reliable and prestigious watches while promoting responsible luxury consumption.
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