Wave Internet is a specialist provider of rural broadband solutions, focusing on delivering high-speed internet access to homes and businesses in hard-to-reach areas across the UK. The company offers a range of services, including wireless and 4G internet options, aimed at overcoming the challenges posed by outdated infrastructure commonly found in rural locations. Targeting customers in rural communities, Wave Internet is committed to providing reliable internet connectivity without the need for traditional telephone line installations. By utilizing advanced technology to beam broadband signals, the company seeks to enhance internet access for users who may have previously faced limitations due to their geographical challenges. With a strong presence in areas such as Lancashire and Greater Manchester, Wave Internet aims to connect underserved regions with effective, future-proof solutions.
Wave Internet receives overwhelmingly positive feedback from customers, with many praising the quality of service and reliable internet connection. Reviewers highlight their satisfaction with the installation process and the helpfulness of the staff, noting that Wave provides a superior experience compared to larger providers.
Many customers appreciate the fast and efficient service, especially in rural areas where other options have failed. However, there are some critical voices expressing frustration over frequent outages and slow speeds, particularly in recent months. A few users report difficulties in reaching customer service during these issues. Despite these concerns, the majority of consumers enjoy a strong and dependable internet service. Overall, Wave Internet is viewed positively, though there are areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 35 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 35 most recent reviews.
“Been with WAVE for 4 years now, and like anything you have general teething problems but overall receive a good WiFi...”
“Had wave for a few years now, was ok at first but past couple of years nothing but problems, if it’s not cutting out...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 35 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wave Internet is #3 of 5 on overall rating in this group.
35 reviews of Wave Internet. Filter by what matters to you.
Had wave for a few years now, was ok at first but past couple of years nothing but problems, if it’s not cutting out it’s unbearably slow, customer service is none existent, complete waste of time, AVOID, use starlink if you need rural broadband.
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Wave Internet is a specialist provider of rural broadband solutions, focusing on delivering high-speed internet access to homes and businesses in hard-to-reach areas across the UK. The company offers a range of services, including wireless and 4G internet options, aimed at overcoming the challenges posed by outdated infrastructure commonly found in rural locations. Targeting customers in rural communities, Wave Internet is committed to providing reliable internet connectivity without the need for traditional telephone line installations. By utilizing advanced technology to beam broadband signals, the company seeks to enhance internet access for users who may have previously faced limitations due to their geographical challenges. With a strong presence in areas such as Lancashire and Greater Manchester, Wave Internet aims to connect underserved regions with effective, future-proof solutions.
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