WEL Timber & Building Supplies reviews & trust report
WEL Timber & Building Supplies is a leading supplier of plywood, MDF, OSB, and specialist boards in the construction manufacturing sector. The company specializes in offering a wide range of quality sheet materials, including FSC-certified options, catering to both trade and retail customers. With a focus on wholesale pricing, WEL Timber & Building Supplies ensures competitive rates for bulk purchases, making it an attractive choice for contractors and DIY enthusiasts alike.
Operating from Kings Langley, WEL Timber & Building Supplies provides next-day delivery services across London and surrounding areas, facilitating timely project completion for its customers. The extensive inventory is readily available for collection or delivery, ensuring that clients can access the materials they need efficiently. For those looking to purchase plywood and other related products online, WEL Timber & Building Supplies offers an easy-to-navigate website, supporting a seamless shopping experience.
WEL Timber & Building Supplies has a positive customer experience.
WEL Timber & Building Supplies receives overwhelmingly positive feedback from customers, highlighting their excellent service and prompt delivery. Reviewers frequently mention the ease of online ordering and the friendly demeanor of the delivery staff, which contributes to a pleasant purchasing experience.
Read full summaryShow less
Many appreciate the competitive pricing, often noting that WEL offers the best prices in the area. Despite the high satisfaction rate, a few customers express minor frustrations regarding stock notifications, indicating that they did not receive timely updates about out-of-stock items. Overall, the quality of products and the reliability of service are consistently praised, making WEL a preferred choice for many. The sentiment is predominantly positive, reflecting a strong reputation in the construction supply industry.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
112
100%
● Low
4.8 / 5 overall
=
112 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.8
Category avg
4.6
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
4.7
3
Aug 24
5.0
4
Sep 24
5.0
3
Oct 24
5.0
2
Nov 24
5.0
2
Dec 24
5.0
1
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
5.0
2
May 25
5.0
1
Jun 25
5.0
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 112 most recent reviews.
Top praiseof 109 positive reviews
Delivery61%
66 mentions
Customer service48%
52 mentions
Prices & value26%
28 mentions
Fast & efficient25%
27 mentions
“Ordering online was easy, delivered the next day”
On “Delivery” · Jun 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
Overall rating and review count for this company and similar companies
Ordering online was easy, delivered the next day.One small gripe was, some stuff was originally out of stock, was told I would be notified when back in stock. Didn't get that message until after I had... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ordering online was easy, delivered the next day.One small gripe was, some stuff was originally out of stock, was told I would be notified when back in stock. Didn't get that message until after I had checked web site and placed my order. Apart from that, no problems, have used before and will use again.
If I need it and WEL stock it, I’ll buy it. Hands down the cheapest place for miles. Delivery service is usually next day and always delivered with a smile.
Great service. Will continue to be a customer.
The guys just did what I requested regarding the delivery. No fuss, they let me know by email my requested date had been seen. Delivery turned up on the requested date, no drama. The cheerful delivery driver dropped where I requested without any issues. Just the best all round experience, I'm a very happy bunny.
Always a pleasure working with WEL. Timber is the best quality around by a long shot and the staff are very polite and professional. I wouldn’t, and don’t, use anyone else
WEL Timber & Building Supplies is a leading supplier of plywood, MDF, OSB, and specialist boards in the construction manufacturing sector. The company specializes in offering a wide range of quality sheet materials, including FSC-certified options, catering to both trade and retail customers. With a focus on wholesale pricing, WEL Timber & Building Supplies ensures competitive rates for bulk purchases, making it an attractive choice for contractors and DIY enthusiasts alike.
Operating from Kings Langley, WEL Timber & Building Supplies provides next-day delivery services across London and surrounding areas, facilitating timely project completion for its customers. The extensive inventory is readily available for collection or delivery, ensuring that clients can access the materials they need efficiently. For those looking to purchase plywood and other related products online, WEL Timber & Building Supplies offers an easy-to-navigate website, supporting a seamless shopping experience.