Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.
Wholey's Market has a positive customer experience.
Wholey's Market receives overwhelmingly positive feedback, with many customers praising the freshness and quality of their seafood. Reviewers frequently highlight the excellent service, noting that orders are handled efficiently and delivered promptly, often arriving still frozen and well-packaged.
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The ambiance of the market is also appreciated, creating a pleasant shopping experience. However, some consumers express disappointment regarding specific products, such as clam strips and chicken wings, which they feel did not match the advertised quality or size. Additionally, a few reviews mention poor customer service experiences, indicating a need for improvement in staff attitude. Overall, Wholey's Market is celebrated for its great seafood and service, despite some isolated complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
1,000
100%
● Low
4.7 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2024.
Last 3 months
5.0▲ 4.0
12-month avg
3.0
All-time
4.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 468 positive reviews
Delivery49%
228 mentions
Fast & efficient26%
124 mentions
Customer service22%
101 mentions
Quality11%
53 mentions
“Delivery was very quick and my order was packaged very well”
On “Delivery” · Dec 21, 2021
Top complaintsof 23 negative reviews
Shipping17%
4 mentions
Pricing17%
4 mentions
Customer service17%
4 mentions
Delivery9%
2 mentions
“00 plus shipping”
On “Shipping” · Nov 20, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
I was very disappointed. The picture on website was a mis representation of the way the product actually was. I ordered beef neckbones and they were not cut the way they were advertised and were mostly all bone, not like ones in the picture.
I ordered 10lbs of "JUMBO" chicken wings. Cost was about $55.00 plus shipping. I don't mind paying the price for jumbo wings. I received wings well packaged, delivery was on time. The issue is these were NOT jumbo wings. They are average size, some even smaller. They ad claimed 24-32 wings in 10lbs. Not even close. I could have bought a pack from Walmart same size much cheaper. I know what jumbo wings are, I have bought them for years. I was overcharged for average size wings. Not again, live and learn.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My order arrived in a cooler, no ice unrefrigerated, in an open and unsealed plastic bag. I called your customer service and was told that it should be okay because I was salted cod... I explained that if it were dehydrated then it would be okay but since it wasn’t dehydrated and unfrozen/unrefrigerated , I didn’t feel safe cooking it..He then told me that whenever I cook it and if it is bad to call him back..I vacuum sealed and froze it. It has “smelled up” my freezer-how can it be good?
Did not get what I ordered. I ordered alligator tail meat and received crawfish tail meat, what upsets me I was never notified of this, I would have ordered something else in place of the alligator tail meat if I would have been notified. I had already ordered the whole crawfish and would have not ordered and more crawfish. Disappointed!!
Thanks for allowing me to contact your company as I want to establish a good relationship with you in the future. I do not usually write reviews BUT I have been fishing around the world for 40 plus years and the 3 packages of "bluefish" were the WORST fish I have ever encountered !!! EVER Please eliminate that entity from your mailing list. Every thing else was ok but the fish salad could be improved. Be well and please consider improving your products in the future as your company could do better I am sure. Raise the prices if you have to but send better quality seafood. Dr. Baker 419 334 7777 thanks
Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.