Vehicle Information is a dedicated platform that provides comprehensive vehicle status checks and detailed reports to car owners in the UK. By allowing users to enter their registration number, the company offers insights into vehicle history, including information that is not readily available from government sources. Key services include monthly vehicle status checks, health checkups, and additional tools designed to help maintain and protect vehicles. Targeted primarily at car owners seeking peace of mind and transparency regarding their vehicles, Vehicle Information offers a 24-hour trial for a nominal fee, followed by a full membership option. Customers benefit from features such as valuation tracking, finance checks, and alerts for maintenance, fuel prices, and other vehicle-related needs. By providing detailed information on aspects like stolen status, insurance write-offs, and color changes, the company aims to empower users with knowledge about their vehicles while enhancing their overall ownership experience.
Vehicle Information receives a mixed response from users, with nearly half of the reviews highlighting positive experiences while the other half express significant dissatisfaction. Many customers appreciate the platform's ease of use, noting that it is straightforward and quick to complete transactions.
However, a substantial number of reviewers raise serious concerns about the company's legitimacy, describing it as a scam that misleads users into signing up for recurring fees without clear consent. Complaints frequently mention difficulties in canceling accounts and confusion over the website's affiliation with official government services. Overall, while some find the service convenient, the prevalence of negative feedback regarding deceptive practices overshadows the positive aspects.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 1,000 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.8 | 75 |
| Sep 24 | 3.2 | 72 |
| Oct 24 | 3.1 | 59 |
| Nov 24 | 2.7 | 21 |
| Dec 24 | 2.9 | 16 |
| Jan 25 | 1.7 | 16 |
| Feb 25 | 1.6 | 22 |
| Mar 25 | 3.2 | 17 |
| Apr 25 | 3.6 | 9 |
| May 25 | 3.0 | 11 |
| Jun 25 | 3.9 | 7 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“very easy to complete”
“The site says your car needs taxing and asks you for card details and a payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Website & app | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.2 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 1.1 out of 5 (poor) | 1.5 out of 5 (poor) | −7% | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 1.7 out of 5 (poor) | 3.0 out of 5 (fair) | 3.1 out of 5 (fair) | 0% | 1,000 |
Bottom line: Vehicle Information is #5 of 5 on overall rating in this group. On value, MSP - Motorcycle Spare Parts scores higher (4.9 vs 1.1).
1,000 reviews of Vehicle Information. Filter by what matters to you.
Over a year ago
I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!
Quick answers to the questions people ask most.
We offer comprehensive vehicle information services including VIN lookups, vehicle history reports, registration details, and ownership verification. Our services help customers make informed decisions about vehicle purchases and verify important vehicle data. We work with various databases to provide accurate and up-to-date information.
Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM. Online services and report requests can be submitted 24/7 through our website. We are closed on Sundays and major holidays.
You can reach our customer support team by phone, email, or through our online chat feature on our website. Phone support is available during business hours, while email inquiries are typically responded to within 24 hours. Our website also features a comprehensive help center with frequently asked questions.
Most standard vehicle reports are delivered instantly upon payment confirmation. More comprehensive reports that require additional database searches may take 1-2 business hours to complete. Complex requests involving multiple vehicles or specialized information may take up to 24 hours.
For most reports, you'll need the vehicle's VIN (Vehicle Identification Number), which is a 17-character code unique to each vehicle. Alternative identifiers like license plate number and state may also be accepted for certain types of reports. Having the year, make, and model can help verify accuracy but is not always required.
We offer a satisfaction guarantee and will provide refunds for reports that contain inaccurate information or fail to deliver promised data. Refund requests must be submitted within 30 days of purchase with documentation of the issue. Processing of approved refunds typically takes 5-7 business days.
We use industry-standard encryption and security protocols to protect all customer data and payment information. Personal information is never shared with third parties except as required by law or with your explicit consent. We comply with all applicable privacy regulations and data protection standards.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 51% are 1–2★.
I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!
Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.
If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!
Straight forward with clear directions to complete transaction
Te cobran después de haber usado lo que pagaste para una sola vez, 25€ te cobran los ladrones por la supuesta suscripción. Es una estafa, además te dan super pocos datos que puedes encontrar perfectamente por internet
I didn't set out to pay it today but to my surprise I found that I could. I am puzzled by the 50p payment.
Easy to sort and easy to make payment
Easy to do it
Quick & easy to use online payment
Easy ti access although it was a little bit tortuous towards towards completion.
WARNING! THIS IS NOT DVLA. This site appears in google when you type in 'Tax my Car'. You type in your registration number and your car details appear. The site says your car needs taxing and asks you for card details and a payment. It takes payment but DOES NOT tax your car. It is a subscription service to provide you with otherwise freely available information. Don't be fooled. What they are doing is not illegal but it is very deceptive.
Directions easy to follow. Thank you
This is almost like a scam site. It comes up when you Google pay car tax online. Then you put your vehicle info in and they ask for payment. You then pay it and only later do you realise you've not paid your car tax you've actually subscribed to a service that records information about your car and that's it. Cancel immediately. I reported this to the bank and they will raise a dispute for me if the company continues to take money from the account. When people say in reviews that it was easy to pay their car tax they actually haven't but don't yet realised. The responses from the company to the reviewer don't even have the common courtesy to tell them they haven't. They clearly know exactly what they're doing but obviously don't care.
able to pay online instead of going to the post office.
A scam company that makes out that it can tax your car. It does this by coming up in a google search bar when you search for taxing your car online, It takes all your details, asks you to confirm 50 pence on your debit card and then proceeds to lock you in for stealth 7.95 payments per month! When you try to cancel they still take the money from your account. AVOID!
not in age of tecnolage found it easy
I am happy with this easy system
I don't know how I've been signed up for this subscription, 9 payments of £7.95 taken monthly, I've never heard of them before and am annoyed at myself for not calling my bank sooner.
6 payments of £7.95 taken from my bank account without permission. Never signed up for this. Never heard of them before. Seems dodgy.
Our services cover most passenger vehicles, trucks, motorcycles, and commercial vehicles manufactured after 1981 when standardized VIN systems were implemented. Coverage may vary by vehicle type and age, with the most comprehensive data available for newer vehicles. Some specialty or imported vehicles may have limited information available.
Yes, we offer specialized business accounts with volume pricing and enhanced features for dealerships, fleet managers, and other commercial customers. Business accounts include bulk processing capabilities, API access, and dedicated customer support. Contact our business development team to discuss customized solutions for your organization.
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. PayPal and other secure online payment methods are also available for your convenience. All transactions are processed through encrypted, secure payment gateways to protect your financial information.
Yes, all purchased reports are stored in your account dashboard for easy access and can be downloaded again at any time. Report history is maintained for up to two years from the date of purchase. Creating a free account allows you to track your order history and manage your reports efficiently.
Our reports focus primarily on vehicle history, specifications, and registration information rather than current market valuations. For accurate pricing information, we recommend consulting automotive valuation services or local dealers. Some reports may include general market category information but should not be used as the sole basis for pricing decisions.
Vehicle Information is a dedicated platform that provides comprehensive vehicle status checks and detailed reports to car owners in the UK. By allowing users to enter their registration number, the company offers insights into vehicle history, including information that is not readily available from government sources. Key services include monthly vehicle status checks, health checkups, and additional tools designed to help maintain and protect vehicles. Targeted primarily at car owners seeking peace of mind and transparency regarding their vehicles, Vehicle Information offers a 24-hour trial for a nominal fee, followed by a full membership option. Customers benefit from features such as valuation tracking, finance checks, and alerts for maintenance, fuel prices, and other vehicle-related needs. By providing detailed information on aspects like stolen status, insurance write-offs, and color changes, the company aims to empower users with knowledge about their vehicles while enhancing their overall ownership experience.
This profile hasn't been claimed by the business owner.
