Another great purchase …
Another great purchase from accent clothing rapid delivery great phone service to clear up a address issue, and top quality clothing very happy customer

Accent Clothing is a premier online destination for luxury fashion, offering a curated selection of designer apparel and footwear for men, women, and children. The company specializes in providing high-quality, stylish clothing options that cater to fashion-conscious consumers looking for the latest trends in the industry. With a focus on designer brands, Accent Clothing ensures that its customers have access to an extensive range of high-end fashion items. Targeting individuals who value quality and style, Accent Clothing aims to meet the needs of fashion enthusiasts seeking both contemporary and classic pieces. The website features user-friendly navigation and provides convenient shopping options, including free UK delivery on orders over £120. Additionally, the company offers discounts for students, making luxury fashion more accessible to a wider audience.
Accent Clothing generally receives positive feedback for its fast delivery and excellent customer service. Many reviewers highlight the quick dispatch of items and the helpfulness of the staff, with several customers expressing satisfaction with their purchases and the overall shopping experience.
However, there are notable complaints regarding order cancellations and refund issues, with some customers reporting that their orders were canceled without proper explanation and that communication from the company was lacking. Additionally, there are concerns about the handling of returns, with instances of lost shipments and difficulties in obtaining refunds. Despite these critical issues, the majority of customers appreciate the quality of the products and the efficiency of the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 2 |
| Aug 24 | 2.3 | 3 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Amazing customer service from Ola and the team, I wanted an exchange and couldn’t do this through the website - but t...”
“surprisingly still no news and no refund and no goods”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Accent Clothing is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.5).
100 reviews of Accent Clothing. Filter by what matters to you.
Over a year ago
Another great purchase from accent clothing rapid delivery great phone service to clear up a address issue, and top quality clothing very happy customer
Over a year ago
I purchased a Belstaff Gillet from Accent at a very competitive price - unfortunately the item had been mislabeled by Belstaff and had to send it back - customer service from Accent was great - Lisa... See more
Over a year ago
Had the exact items I was looking for with a great value discount. Great service dispatching items & keeping me notified of delivery. Couldn’t be happier
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Another great purchase from accent clothing rapid delivery great phone service to clear up a address issue, and top quality clothing very happy customer
I purchased a Belstaff Gillet from Accent at a very competitive price - unfortunately the item had been mislabeled by Belstaff and had to send it back - customer service from Accent was great - Lisa who dealt with my inquiry/ return was extremely helpful - will definitely use again
Had the exact items I was looking for with a great value discount. Great service dispatching items & keeping me notified of delivery. Couldn’t be happier
Amazing customer service from Ola and the team, I wanted an exchange and couldn’t do this through the website - but the team sorted it out quickly, painlessly and in super efficient time - can’t wait to receive my items that are already en route 👏👏👏👏
Seems like similar issues, they entice you with sale items and give discounts but then cancel your order two days later. It’s almost like they want you to buy something else as they offer 10% off in the cancellation email. I will not be using the scam site again, as I need shoes to actually be sent. No doubt I will receive a response saying that they tried to fulfill my order and that they don’t like to cancel orders but it seems to be pretty normal looking at other reviews. ACC1088743
Good Comms and delivered on time ....just all good
Sent me an email confirmation that my order had been cancelled but I hadn't cancelled it. Phoned customer service to find out what was going on and told that they had sent me an earlier email saying the item was out of stock. They hadn't. I checked my junk folder and there wasn't any notification email anywhere. Bought the item as a gift so this was a real inconvenience and a complete waste of time. Needless to say, I won't be using this company again.
Brilliant customer service, the Lady I spoke to was so helpful yesterday, my new Aquascutum shirt arrived today as she promised,, can’t thank her enough…
Purcahsed 2 grey Beanie hats one for a present for a friend, via the Ebay shop On 21st Aug. Estimated delivery 24- 28th Aug. 10 days later no goods. I've contacted the seller twice and been on the Ebay page to check for updates....nothing. Today, I tried to telephone them. The phone on the Ebay site doesn't exist, so I tracked down another number on their website .... but no one answered. Of course, the money was removed with great efficiency from my bank account on the day of purchase. I would caution you about purchasing anything from this company. Edit: Ive phoned them now. Nothing to do with us was the answer. Its a different department that deals with this. I'll pass it on they said........surprisingly still no news and no refund and no goods. Edit: I've provided the additional information you require.......still no goods, no refund, no action. CLOWNS !
WARNING. They’re taking online orders, but not fulfilling them. There’s no update, no shipping, no response, no refund. Edit: Why is this the only place that Accent Clothing are responding? Please respond to my email and messages first, urgently fulfill my order or provide a refund. Edit: I’ve already provided the order details as requested. Last email sent Saturday 31st August 10:15am. Stop giving a misleading narrative on a 3rd party site.
I found the exact shoes I wanted at a very good price. They arrived quickly and well packaged. Well done all round
Great service and a really good deal because of the sale.
Came across them online. Order came really fast. Happy customer
Great service, order came quickly, everything very smooth 👍
Ordered a £139 Vivienne Westwood phone bag- arrived unboxed, badly packaged and damaged has marks allover it as if it is a second/used. If it wasn’t a gift I would be sending this back asap but I don’t have much choice now.
Fantastic service Best price Always the best range Thank you
Bought a Belstaff Sweatshirt from accent Clothing arrived in good time the trouble started when I returned it. Between Accent and Royal mail the shipment has been lost accent are refusing to refund even though I had proof of postage and a tracking number as proof contacted Royal mail who said all accent had to do was contact them and they would reimburse them. Accent have so far refused AVOID THEM.
Quality product fits perfectly & fast delivery
Very professional and good customer service, all round happy
Accent Clothing is a premier online destination for luxury fashion, offering a curated selection of designer apparel and footwear for men, women, and children. The company specializes in providing high-quality, stylish clothing options that cater to fashion-conscious consumers looking for the latest trends in the industry. With a focus on designer brands, Accent Clothing ensures that its customers have access to an extensive range of high-end fashion items. Targeting individuals who value quality and style, Accent Clothing aims to meet the needs of fashion enthusiasts seeking both contemporary and classic pieces. The website features user-friendly navigation and provides convenient shopping options, including free UK delivery on orders over £120. Additionally, the company offers discounts for students, making luxury fashion more accessible to a wider audience.
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