ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism, quick response times, and excellent customer service, with many reviewers highlighting the ease of scheduling tests and the prompt return of results. Customers appreciate the company's reliability and the quality of its language testing services, often noting that the process is straightforward and efficient.
However, some reviewers express frustration with communication issues, citing instances of unresponsiveness from staff and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness from testers. Despite these criticisms, the majority of feedback reflects a positive experience, emphasizing ALTA's strong service and commitment to customer satisfaction. Overall, ALTA Language Services is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,001 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 6 |
| Sep 24 | 4.4 | 12 |
| Oct 24 | 3.8 | 5 |
| Nov 24 | 3.8 | 11 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 4.9 | 8 |
| Feb 25 | 4.6 | 14 |
| Mar 25 | 4.8 | 12 |
| Apr 25 | 4.6 | 11 |
| May 25 | 4.8 | 10 |
| Jun 25 | 3.2 | 5 |
| Jul 25 | 3.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We used the company in the past with another organization”
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | +4% | 1,001 |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | — | +111% | 1,000 |
Bottom line: ALTA Language Services is #2 of 5 on overall rating in this group.
500 reviews of ALTA Language Services. Filter by what matters to you.
ALTA really came through and helped me on an extremely time sensitive matter. Lindsay was efficient with processing my request and understanding of the urgency. Would definitely use their services again. Thank you so much ALTA team!
Marie provides incredible customer service.
Professional Korean Interpretation Services for interrogatories
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Scheduling made easy and efficient.
Ease of setting up the test for our employee. Employees of Alta are always very helpful and thorough when answering our questions. I would recommend this company to assist you when you need Language Services.
This was our first time using the ALTA Language Services to qualify a student for the Seal of Biliteracy. The process was so easy for both the staff and the student! Very clear communication and quick score return! This will definitely be our go-to for our small school district to provide language testing!
Always the most helpful and professional of all translations vendors!
I've worked with ALTA for several years and have developed helpful relationships with the professionals here. They are proactive and respond quickly when a question or concern arises. The assessments they provide are drafted in-house and have a terrific team of specialists ensuring we have the right assessments that are valid and reliable and suitable for our needs.
It has been a wonderful experience working with ALTA as we prepare our students for the Seal of Biliteracy. The platform is very easy to use and setting up exams for the students was quick. The few times we ran into challenges, the customer service was very responsive and helped us step by step.
ALTA maintains the utmost ethical standards and prioritizes fairness in all aspects. Lindsay and Ashley exemplify exceptional sharpness, organization, and respect towards their interpreters. They have garnered a stellar reputation among both clients and interpreters alike. My twenty years with them have been incredibly rewarding, and I take pride in being associated with such a reputable organization. They consistently send me a variety of interpretation assignments spanning across numerous industries. They consistently respond promptly, and working with them has never been an issue. I truly appreciate their efficiency and professionalism. They are simply the best and I love love working with them!!
ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
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